Human Resources and Administration Manager

Job Description : HR AND ADMIN MANAGER ZAMBIA lead and manage the human resources, industrial relations, and administrative functions within the company. The role requires strong leadership in managing employee relations, ensuring compliance with local labor laws, and overseeing administrative operations to support the company’s goals and foster a productive work environment. Responsibilities: Administration Oversight: Manage daily administrative operations, including facility management, office supplies, vendor relationships, and ensuring a safe and efficient workplace. HR Strategy Development: Develop and implement HR strategies aligned with the company’s objectives, focusing on talent acquisition, employee engagement, performance management, and succession planning. Recruitment & Onboarding: Oversee the entire recruitment process, from job postings to the onboarding of new employees, ensuring a smooth integration into the company culture. Employee Relations: Serve as the primary contact for employee concerns, resolving workplace conflicts, and fostering a positive, inclusive work environment. Compliance & Legal: Ensure compliance with local labor laws, company policies, and industry regulations, while maintaining accurate employee records and managing disciplinary actions appropriately. Industrial Relations (IR) Management: Build and maintain strong relationships with labor unions, manage collective bargaining agreements, and address labor disputes or grievances. Training & Development: Design and implement training programs to improve employee skills and foster career development within the organization. Compensation & Benefits Administration: Oversee compensation, benefits, and payroll administration, ensuring fairness, equity, and market competitiveness. Policy Development: Develop, review, and update company policies and procedures to ensure legal compliance and best practices across departments. Performance Management: Lead the performance management process, conducting appraisals, setting objectives, and providing feedback to support employee growth and organizational success. Strong knowledge of labor laws, employment regulations, and industrial relations practices. Excellent communication, negotiation, and conflict resolution skills. Ability to multitask and prioritize effectively in a fast-paced environment. Proven leadership and team management abilities. Strong decision-making and problem-solving skills. Ability to manage relationships with labor unions and oversee collective bargaining agreements. Strong knowledge of local labor laws and best practices in human resources. Experience in the food manufacturing industry is a plus. Excellent written and verbal communication skills. Qualifications: A minimum of 10 years of proven experience in labor management, employee performance management, and handling labor unions. Experience managing HR and administrative operations within a manufacturing environment is preferred.

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