Quality Manager

Job Description : DAIRY QUALITY MANAGER CALIFORNIA USA You will play a pivotal role in ensuring that our dairy products meet the highest standards of quality, safety, and compliance. Your expertise and leadership will help maintain and enhance our reputation for excellence in the dairy industry. Key Responsibilities Quality Control and Assurance Develop, implement, and maintain quality assurance protocols and processes. Conduct regular inspections and audits of production facilities to ensure compliance with company standards and regulatory requirements. Analyze quality control test results and provide recommendations for improvement. Oversee the testing of raw materials, in-process materials, and finished products to guarantee consistency and quality. Regulatory Compliance Ensure that all products comply with industry regulations and standards, including FDA, USDA, and other relevant agencies. Maintain up-to-date knowledge of regulatory changes and implement necessary updates to company policies and procedures. Prepare and manage documentation for regulatory audits and inspections. Team Leadership Lead, mentor, and train the quality assurance team, fostering a culture of continuous improvement and accountability. Collaborate with production, procurement, and R&D teams to address quality issues and implement corrective actions. Promote a proactive approach to quality management through regular training and development initiatives. Continuous Improvement Identify opportunities for process improvements and implement best practices to enhance product quality and operational efficiency. Monitor key quality metrics and analyze data to drive decision-making and strategic planning. Lead root cause analysis investigations for quality issues and develop effective solutions. Customer Satisfaction Act as the primary point of contact for customer complaints and concerns related to product quality. Implement and monitor corrective actions to resolve customer issues promptly and effectively. Collaborate with sales and customer service teams to ensure customer requirements and expectations are met. Qualifications Bachelor's degree in Food Science, Microbiology, Dairy Technology, or a related field. Minimum of 15 years of experience in quality management within the food or dairy industry. Strong knowledge of HACCP, GMP, and other quality assurance standards. Proven experience with regulatory compliance and quality management systems. Excellent analytical, problem-solving, and decision-making skills. Strong leadership and team management abilities. Exceptional communication and interpersonal skills.

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