Workshop Manager

Job Description : WORKSHOP MANAGER HARARE ZIMBABWE premier service provider in the agricultural, construction, and mining sectors, specializing in yellow equipment and trucks, including Farmtrac, Kubota Escort and Foton range. They are committed to delivering top-tier service while maintaining the highest standards of quality and care. To support their growing operations, they are seeking an experienced Workshop Manager with strong leadership and technical skills. The Workshop Manager will be responsible for managing the day-to-day operations of the workshop, ensuring all tasks are completed efficiently, maintaining quality control, and delivering exceptional customer service. The ideal candidate should have a proven track record of managing workshops, specifically with Farmtrac and Kubota Escort equipment, and must possess excellent leadership and team management abilities. Oversee and manage daily workshop operations, ensuring efficient workflow and timely task completion across all departments. Handle daily administration tasks and provide management reports to senior leadership. Lead, train, and supervise a team of technicians, mechanics, and apprentices, offering performance feedback and ongoing support. Ensure adherence to high-quality standards by complying with manufacturer specifications and guidelines. Manage workshop schedules, resource allocation, and inventory control to maximize productivity and minimize downtime. Collaborate with customers to assess service needs, provide accurate cost estimates, and address any concerns. Utilize digital systems for scheduling, invoicing, and inventory management to streamline operational processes. Enforce safety protocols and maintain a secure working environment for all team members. Requirements: 15+ years of experience as a Workshop Manager in the automotive, agricultural, or related fields. Proven expertise in working with Farmtrac and Kubota Escort equipment, with technical knowledge and adherence to manufacturer guidelines. Strong leadership skills with the ability to guide, motivate, and mentor a team. Excellent communication and interpersonal skills. Proficiency in workshop management software and Microsoft Office suite. Strong organizational and problem-solving skills.

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