Jobs Details


Quality Director
 20 years


Job Description : Director Quality for an USA Brand Location: Delhi/NCR Salary Range: INR 75 Lacs Per Annum Overview: This is an exciting opportunity to lead quality initiatives for a renowned USA brand, playing a crucial role in upholding its reputation and operational excellence in the Delhi/NCR region. The role will focus on mid to high-end retailers, with a balanced split between ladies’ and menswear across multiple product categories, targeting a turnover of approximately USD $250 – 300 million. Scope of Responsibilities: Quality Control Management: Oversee all QC apparel-related activities for India Region. Cross-Department Coordination: Foster close collaboration between Merchandising, Compliance, and direct customer liaison to ensure seamless operations. Strategic and Operational Balance: Utilize strategic thinking to enhance operational effectiveness, ensuring quality standards are met in the field through training and support. Customer Engagement: Attend local customer fitting sessions to ensure quality expectations are understood and met. KPI Development and Tracking: Set and monitor KPIs to evaluate vendor, QC, and QA performance, generating detailed reports for internal and external analysis. Factory Evaluations: Direct evaluations of current and prospective factories to ensure compliance with quality standards. Culture Building: Establish a strong “right first time” philosophy within the team and across partner factories. Relationship Management: Build and maintain trust and credibility with customers through effective communication and delivery. Staff Development: Train, upgrade, and coach staff to elevate their performance and capabilities. Investigation Coordination: Lead investigations into customer distribution center/store rejects and implement corrective actions. Sourcing Strategy Influence: Engage with the merchandising team to influence sourcing strategies aligned with quality objectives. Expense Monitoring: Monitor QC and QA expenses to ensure the creation of a lean and efficient team. Project Support: Support various quality project initiatives aimed at improving overall quality processes. Quality Process Review: Conduct reviews of quality processes and manuals to align with and influence customer expectations. Report Analysis: Analyze reports to derive insights and drive quality improvements. Qualifications: Extensive experience in quality management within the apparel industry, particularly with mid/high-end retailers. Proven ability to build relationships and communicate effectively across various departments and with customers. Experience in developing and tracking KPIs for performance management. Strong analytical skills to evaluate data and drive decision-making.

 Country : India
 
Posted on : 18-11-2024

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