Jobs Details
Aftersales Manager
10 years
Job Description : Aftersales Manager Location: GCC Region About the Company: a leading automotive group based in the GCC region, is seeking a dynamic and experienced Aftersales Manager to join their team. This role will focus on managing the aftersales operations for their passenger car franchise, including service and parts departments. As a key player in the automotive industry, our client offers an exciting opportunity to work within a rapidly growing market. Key Responsibilities: Oversee the entire aftersales operations, ensuring high levels of customer satisfaction and operational efficiency. Manage the service and parts departments, driving performance to meet and exceed KPIs. Implement strategies to optimize service delivery, parts availability, and overall aftersales profitability. Develop and maintain strong relationships with customers, manufacturers, and internal stakeholders. Ensure compliance with all safety, quality, and environmental regulations. Lead, mentor, and develop a team of aftersales professionals, fostering a culture of excellence and continuous improvement. Analyze aftersales data and trends to identify opportunities for growth and efficiency improvements. Candidate Requirements: Solid background in aftersales management within the automotive industry. Proven track record of managing service and parts operations, with a focus on customer satisfaction and operational efficiency. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Ability to analyze data and make informed decisions. What’s on Offer: Competitive salary package and benefits. Opportunity to work with a leading automotive group in a fast-growing segment. Professional development and career growth within the automotive sector.
Country : G.C.C.
Posted on : 21-12-2024
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