Retail Head

Job Description : HEAD OF RETAIL UAE We are seeking a dynamic and strategic Head of Retail to lead multi-store operations, drive revenue growth, and enhance customer experiences across the UAE. This role requires a results-driven leader who can oversee end-to-end retail operations, implement business strategies, and ensure the seamless execution of brand standards. If you have a proven track record in scaling retail operations, leading high-performing teams, and optimizing store performance, this is an exciting opportunity to shape the future of retail in a fast-growing market. Key Responsibilities 1. Retail Strategy & Business Growth Develop and implement retail strategies to drive revenue, profitability, and market expansion. Identify growth opportunities, including new store openings, market positioning, and format development. Ensure alignment between retail operations and corporate business goals. 2. Operational Leadership Oversee end-to-end store operations, ensuring consistency and efficiency across all locations. Monitor store performance metrics, including sales, profitability, inventory levels, and operational KPIs. Implement best practices to enhance productivity and streamline operations. 3. Team Leadership & People Development Lead, mentor, and motivate store managers and retail teams to exceed sales targets. Foster a high-performance culture with a focus on accountability, collaboration, and continuous improvement. Develop succession planning and leadership development programs for key retail staff. 4. Customer Experience & Engagement Elevate the customer journey by implementing innovative shopping experiences and service enhancements. Leverage customer insights to refine in-store experiences and improve retention. Oversee the execution of customer service and loyalty programs to enhance brand engagement. 5. Brand & Merchandising Execution Ensure brand consistency through effective store layouts, merchandising strategies, and marketing activations. Collaborate with visual merchandising and marketing teams to create compelling store environments. Maintain a deep understanding of consumer behavior, market trends, and competitive positioning. 6. Financial & P&L Management Develop and manage retail budgets, ensuring financial performance aligns with business objectives. Conduct in-depth financial analysis to track store performance, optimize costs, and identify growth opportunities. Drive efficiencies in store operations while maximizing profitability. 7. Compliance & Operational Standards Ensure all stores adhere to company policies, regulatory guidelines, and health & safety standards. Conduct regular audits to maintain operational consistency and compliance across locations. Continuously refine operational policies to align with market best practices. Qualifications & Experience Bachelor’s degree in Business Administration, Retail Management, or a related field. An MBA is preferred for candidates with leadership experience in large-scale retail operations. 12+ years of experience in retail management, with at least 5+ years in a senior leadership role. Extensive expertise in fashion, lifestyle, or multi-brand retail. Strong knowledge of the UAE retail landscape, market trends, and consumer preferences. Strategic mindset with a track record of scaling retail operations. Excellent leadership and team development skills. Strong financial acumen and business analytics to drive profitability. Exceptional communication, stakeholder management, and decision-making abilities. Proficiency in retail management systems, inventory tools, and operational software.

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