I.T Head

Job Description : IT HEAD DUBAI As the IT head, you will be responsible for leading and managing the organization's entire IT infrastructure, software development & overseeing Microsoft Dynamics 365 on-premises management and driving the development of a new ERP system. You will play a key role in enabling digital innovation, optimizing IT processes, and ensuring compliance with relevant regulations. This role involves leading the IT team, managing technology projects, ensuring data security, and overseeing the stability and scalability of all IT systems, networks, and data. Additionally, you will align technology strategies with organization`s business goals. You will provide strategic leadership, ensuring seamless functioning of IT systems across multiple regions (UAE, West Africa and India), and act as a trusted advisor to the Top management team. This role demands a proactive and hands-on approach in guiding the organization’s IT strategy, ensuring security, simplicity, and scalability across all systems. What you will deliver • Develop, refine and execute the company's IT strategy to align with the organization's overall business goals and objectives, ensuring the integration of new technologies and systems • Lead, mentor, and manage a team of IT professionals, setting clear goals, priorities, and performance expectations • Advise and guide Top Management in simple, plain language on IT infrastructure, strategy, and implementation plans • Ensure seamless integration and management of IT infrastructure across multiple regions, including UAE, Guinea, West Africa and India • Oversee the design, implementation, and maintenance of infrastructure, including servers, networks, storage, and cloud solutions to provide secure yet user-friendly IT systems for seamless business operations, avoiding unnecessary complexity for users. • Address infrastructure challenges in regions like Guinea and identify areas for improvement and development. • Focus on driving continuous improvement, developing & enhancing disaster recovery, capabilities, ensuring regulatory compliance, and team leadership to provide a reliable and efficient IT environment. • Manage public and private cloud and on-premise environments, ensuring high availability and optimal performance. • Ensure high availability, scalability and reliability of IT systems including IBM and Microsoft servers and a variety of cloud services to support the company's growth and increasing demand for digital services. • Collaborate with cross-functional teams to ensure seamless integration with other systems and IT environments. • Manage system updates, hardware procurement, and vendor relationships to ensure that infrastructure is cost-effective, secure, and high-performing • Manage the development, deployment, and scaling of key ongoing software projects, like Dealership Management System (DMS) for automobiles, B2B Ordering Platform for retailers, resellers (UAE, West Africa and India), Chat Applications and Future projects such as a CRM system, Point-of-Sale (POS) system, and in-house ERP. • Lead the development of a robust in-house ERP system catering to diverse industries like manufacturing, distribution, trading, and services by collaborating with stakeholders to understand requirements, manage timelines, and deliver software projects efficiently • Support and Manage the infrastructure & customization of existing ERP (Microsoft Dynamics 365, Iptor and Tally), Document Management system, Warehouse Management System and VAN auto sales system • Manage budgets, resources, and timelines related to infrastructure projects • Manage IT needs of the shared services and backend office in Pune, India Education & skills required • Bachelor’s / Master’s degree in Computer Science/Information Technology or a related field • Minimum 15 yrs of experience in IT Infrastructure management both Hardware & Cloud architecture, with recent or current experience in a leadership role • Strong understanding of IT infrastructure, cloud computing, database management, ERP development and cybersecurity best practices • Experience with software development and integration • Proven experience in managing IT teams and large-scale IT projects, especially in fast-paced, growth[1]driven environments • Strong understanding of cybersecurity protocols, data protection laws, and IT governance frameworks. • Significant experience in software development, server management (Windows, Linux), migration and integration of enterprise systems (ERP, POS, WMS, TALLY, Dynamics 365 websites). Good knowledge on Java & Python is an advantage • Expertise in IT infrastructure management, cloud services (AWS, Azure, Google Cloud), and enterprise software • Ability to manage multiple priorities in a fast-paced, high-pressure environment. • Strong leadership and decision-making abilities, with a proven track record of managing cross[1]functional teams • Good knowledge of backup and maintenance with various backup solutions • Should have experience in CRM/e-Commerce/ERP/POS/WMS platform Required Skills "Dynamics 365", "DMS", "IT Infrastructure", "Cloud Services"

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