Retail Store Manager

Job Description : RETAIL STORE MANAGER JAMAICA 10+ years experience Retail management involves taking responsibility for the successful running of a store. Working on the shop floor, retail managers are in constant contact with their customers and staff. They are responsible for ensuring their staff give great customer service as well as monitoring the financial performance of the store. The job titles ‘retail manager’ and ‘store manager’ are essentially the same role, so we’ll use them interchangeably in this article. A store manager typically reports to an area manager if their store is part of a chain and, in time, can sometimes progress to become an area manager. Assistant store managers and deputy store managers have many of the same responsibilities and can progress to become store managers. Store manager responsibilities Typical duties of a store manager or retail manager include: recruiting, training, supervising and appraising staff managing budgets maintaining statistical and financial records dealing with customer queries and complaints overseeing pricing and stock control maximising profitability and setting/meeting sales targets, including motivating staff to do so ensuring compliance with health and safety legislation preparing promotional materials and displays liaising with head office.

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