Sales Head

Job Description : Head of Sales, Marketing and Operations SWAZILAND who not only excels at driving results but thrives on building high-trust environments that empower others. This is a leadership position that goes beyond revenue generation. You'll help define and deliver on the company's experience — ensuring that every touchpoint, from first enquiry to handover (and beyond), reflects their brand values and commitment to excellence. * Lead sales, rentals, hospitality, and operational teams * Cultivate meaningful relationships with clients, partners, and internal stakeholders * Autonomy to make decisions and responsibility to help your teams flourish What you'll do: As the Head of Sales and Operations, you will be instrumental in shaping the future of this leading residential developer. Your role will extend beyond revenue generation; you will be responsible for defining the company's experience at every touchpoint. You will lead a multi-disciplinary team across sales, operations, and rentals while fostering meaningful relationships with clients, partners, and internal stakeholders. Your strategic leadership will drive growth opportunities across various revenue streams. As a brand ambassador, you will embody the company's values while ensuring a seamless customer journey. Lead and execute the sales and operational strategy to support the company's purpose-driven vision. Inspire and manage a multi-disciplinary team across sales, operations, and rentals. Identify and unlock growth opportunities across revenue streams. Act as a brand ambassador who embodies the company's values. Ensure a seamless, warm, and transparent customer journey. Maintain strong relationships with key stakeholders. Own the performance of the sales, rentals, and hospitality divisions. Monitor CRM systems, lead conversion data, and commission structures. Analyse market trends and performance data to inform pricing and sales strategies. Oversee day-to-day operations with an eye for systems improvement. What you bring: As the ideal candidate for the Head of Sales and Operations role, you bring a wealth of experience in leadership roles within property, banking or corporate sales. You have managed client-facing teams for over 4 years with proven results. Your strong knowledge of the full property sales and operations lifecycle sets you apart from others. You possess high emotional intelligence with a people-first approach to leadership. Your passion for delivering exceptional service is evident in your work ethic. A degree in Property, Business, Finance or Law (Postgraduate studies an advantage). 12+ years in leadership roles, ideally in property, banking, or corporate sales. 4+ years managing client-facing teams with demonstrable results. Strong knowledge of the full property sales and operations lifecycle. High emotional intelligence with a people-first approach to leadership. A passion for delivering exceptional service.

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