IT Head

Job Description : HEAD OF IT MALAYSIA An exciting opportunity has arisen for a Head of Information Technology to join a leading organisation in Kuala Lumpur, where you will play a pivotal role in shaping the digital future of the business. This position is perfect for someone who thrives on bridging technology with business strategy, driving efficiencies through automation, and enhancing the employee experience with seamless, modern solutions. As the Head of Information Technology, you will be at the forefront of digitising workflows across multiple functions, ensuring alignment with international technology standards and architecture. The organisation offers a collaborative and supportive environment where your expertise will directly influence operational excellence and business growth. With a focus on continuous improvement and innovation, this role provides an excellent platform for professional development and the chance to work alongside knowledgeable colleagues dedicated to making a positive impact. * Be the strategic IT partner connecting technology with all business functions, ensuring that every department benefits from cutting-edge digital solutions tailored to their needs. * Drive company-wide efficiencies by implementing automation and leveraging data analytics, helping to create scalable processes that support long-term growth and success. * Enjoy flexible working opportunities within a supportive team culture that values knowledge sharing, professional development, and inclusive collaboration across regional networks. As Head of Information Technology based in Kuala Lumpur, you will be responsible for steering the organisation’s digital agenda by acting as a trusted advisor between IT and various business functions. Your day-to-day activities will involve leading high-impact projects from conception through implementation, always seeking ways to automate processes and improve service quality. You will provide strategic oversight for infrastructure services while remaining hands-on when it comes to solving technical challenges or managing complex upgrades. Success in this role means not only delivering robust systems but also nurturing a high-performing IT team committed to continuous improvement. You will work collaboratively with both internal stakeholders—ensuring their needs are met—and external partners—bringing fresh perspectives into the organisation. By aligning local initiatives with global technology standards, you will help drive sustainable growth while maintaining operational excellence throughout every aspect of the business. Lead the planning, management, and execution of IT projects, identifying opportunities for automation, cost optimisation, and service quality enhancements across all business units. Provide vision and direction for infrastructure services by staying abreast of industry trends and leveraging them to deliver tangible business value aligned with organisational goals. Utilise your commercial acumen to drive business growth by strategically deploying digital IT solutions that enhance operational efficiency and customer engagement. Apply hands-on technical expertise to oversee complex infrastructure implementations, system upgrades, and troubleshooting activities to ensure robust IT operations. Collaborate closely with internal stakeholders across departments to identify their unique IT requirements and deliver tailored solutions that promote business growth. Formulate enterprise architecture strategies in partnership with senior leaders, establishing governance frameworks while assessing cost-effectiveness and feasibility of new initiatives. Oversee and mentor the IT team, fostering a culture of continuous learning, innovation, and professional development within the department. Engage with external partners and vendors to stay updated on best practices and emerging technologies that can be leveraged for competitive advantage. Ensure all digital transformation initiatives are aligned with international technology standards and architectural guidelines set by the wider group. Promote cross-functional collaboration by facilitating communication between IT and other departments to ensure successful project delivery. What you bring: To excel as Head of Information Technology in this organisation, you will bring a wealth of proven experience from senior-level IT roles where you have demonstrated your ability to bridge technical expertise with strategic business insight. Your background should include substantial exposure to project management within complex environments—ideally in FMCG or CPG sectors—where you have driven digital transformation initiatives that delivered measurable results. Your interpersonal skills will enable you to collaborate seamlessly across departments while building strong relationships with external partners. A passion for nurturing talent is essential as you guide your team towards shared goals within a culture that values knowledge sharing and professional development. Familiarity with commercial systems such as DMS or B2B e-commerce platforms will allow you to hit the ground running; meanwhile, any additional experience working with SAP or AI-driven technologies will further distinguish your candidacy. Above all else, your commitment to continuous improvement—both personally and organisationally—will ensure your ongoing success in this influential role. A degree in Computer Science or a related field is required along with extensive experience (typically 8-10 years) in progressively responsible IT roles within large organisations. Demonstrated ability in leading IT project management efforts including coordination of key application implementations across diverse teams. Proven commercial acumen gained from significant experience in FMCG or CPG industries where you have successfully leveraged digital technologies for business transformation. Exceptional collaboration skills enabling you to engage effectively with both internal stakeholders and external partners to drive technology-enabled change. Hands-on technical expertise in overseeing infrastructure deployments, system upgrades, operational troubleshooting, and ensuring seamless day-to-day IT operations. Experience formulating enterprise architecture strategies that align with broader organisational objectives while managing governance frameworks efficiently. Track record of mentoring teams by providing guidance, support, and opportunities for professional growth within an inclusive environment focused on continuous improvement. Familiarity with commercial projects such as DMS (Distributor Management Systems), data-driven sales initiatives, digital marketing platforms, B2B e-commerce solutions is highly desirable. Knowledge of SAP ECC/S4 Hana functional modules as well as AI-driven solutions including machine learning applications, advanced data analytics tools, and process automation technologies would be advantageous.

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