Quality Manager

Job Description : Quality Manager – Facilities Management Location: Doha Job Type: Full-Time Experience Required: Minimum 10 Years in Facilities Management Industry: Facilities Management **About the Role:** We are seeking a highly experienced and results-driven "Quality Manager" to lead and enhance our quality assurance and compliance initiatives within the **Facilities Management** sector. The successful candidate will play a key role in maintaining and continuously improving the standards, processes, and performance metrics across our FM operations, ensuring compliance with international and local standards. **Key Responsibilities:** * Develop, implement, and maintain the **Quality Management System (QMS)** in alignment with ISO 9001 and other relevant standards. * Lead quality audits (internal and external) and ensure non-conformities are addressed promptly. * Monitor KPIs and performance metrics to identify areas for continuous improvement. * Liaise with operational and technical teams to ensure consistent adherence to service quality standards. * Conduct root cause analysis and implement corrective/preventive actions for service delivery issues. * Provide training and support to staff on quality standards, policies, and procedures. * Review vendor and subcontractor compliance with quality standards. * Collaborate with HSE, operations, and client relations teams to drive a culture of quality and excellence. - Requirements: * Bachelor’s degree in Mecahbical or Electrical Engineering. * Minimum **10 years of experience** in a **Quality Management** role within the **Facilities Management industry**. * Strong understanding of ISO standards (especially ISO 9001, ISO 41001) and FM best practices. * ISO Lead Auditor, or equivalent certification is highly desirable. * Proven ability to lead audits, manage documentation, and drive process improvements. * Excellent communication, leadership, and analytical skills. * Experience working in large-scale or high-profile FM contracts is an advantage.

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