Retail Manager

Job Description : RETAIL COMMERCIAL MANAGER SEYCHELLES well-established import and distribution company in the Indian Ocean region is hiring a Commercial Manager (Retail) to lead sales operations, drive forecasting accuracy, streamline procurement schedules, and ensure optimized cash flow and logistics processes. This is a strategic, cross-functional role requiring a blend of strong analytical skills, commercial acumen, and operational execution. The company specializes in the import of fast-moving consumer goods (FMCG), including perishable items, from South Africa and beyond. Key Responsibilities Sales Team Management Drive retail commercial targets through planning, monitoring, and team leadership. Lead recruitment, training, and retention strategies. Set and enforce KPIs, performance targets, and reporting systems. Build strong customer relationships with key accounts and retailers. Guide market analysis and strategic response to trends. Promote a high-performance, growth-oriented team culture. Sales Forecasting & Demand Planning Create accurate rolling forecasts using rate-of-sale data, seasonality, and market insights. Reconcile forecasts against actuals and communicate variances. Provide regular demand insights to leadership. Procurement Planning Translate forecasts into actionable procurement plans based on lead times and logistics parameters. Collaborate with external procurement partners and suppliers. Monitor order and shipment statuses, coordinating with customs and freight forwarders. Prevent overstock or stockouts through proactive tracking and alignment. Cash Flow Forecasting Align procurement plans with financial forecasts and payment schedules. Support financial planning with real-time procurement and logistics inputs. Report procurement-related cash outflows. Pricing Management Update pricing models based on landed cost inputs (exchange rates, freight, duties, etc.). Recommend pricing changes aligned with business targets and market dynamics. Reporting & Business Insights Own and deliver reporting on sales, procurement, inventory, shipments, pricing, and cash flow. Present actionable business insights to senior management. Candidate Profile Experience Minimum 10 years in Sales/Commercial/Supply Chain roles within the FMCG industry (perishables), especially in retail or distribution channels serving hotels, restaurants, cafes, and catering. Strong knowledge of landed cost structures, product pricing, and import/export procedures. Proven ability to manage demand planning and cash flow models across departments. High proficiency in Excel and ERP/reporting tools.

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