Retail Store Manager

Job Description : RETAIL STORE MANAGER TORONTO CANADA Open to hiring overseas candidates with 10-15 years in garments/tailored clothes What you will do in this role… Lead a team that wants to win · Develop your team’s sales skills by modelling best practices & techniques · Identify training and developmental opportunities, work with individuals and partners to address gaps and build on strengths · Recruit for vacancies, leverage business partners as required · Create a positive work environment for your team Create a customer-centric environment · Ensure the customer is always prioritized · Develop your team’s customer service skills by observing, working side-by-side and providing in-the-moment coaching · Identify opportunities for development and training to build skills and to enhance the customer experience in store · Solicit feedback from associates and customers and take action to resolve any issues · Conduct regular competitive shops to gain market insights Operate like an owner · Maintain visual and display standards as directed · Manage the payroll budget · Research and share product knowledge, trends and other industry-related information · Ensure stock is received and presented efficiently and effectively, communicate opportunities with partners As an ideal candidate, you are an individual with… · Passion for leading a team · Great customer service and a sense of urgency · Resilience and energy · Ability to make timely decisions · Must be able to multi-task And your qualifications include… · Retail Store Manager experience is a plus! · Post-Secondary education Grafton Apparel believes everyone deserves to look great! We fit your body, your budget, your style and with the confidence you get when you look and feel great!

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