Operations Director

Job Description : operations director for facility management Spain Open to Spanish speaking candidates worldwide A leading services company is seeking a Facility Management Operations Director to lead a key business unit in Barcelona. This position represents an exceptional opportunity for those who wish to drive the profitability, development, and sustainability of large-scale operations while ensuring compliance with the highest standards of quality and efficiency. Director of Operations at Facility Management A leading services company is seeking a Facility Management Operations Director to lead a key business unit in Barcelona. This position represents an exceptional opportunity for those who wish to drive the profitability, development, and sustainability of large-scale operations, ensuring compliance with the highest standards of quality and efficiency. The position offers the opportunity to work in a collaborative environment, where your ability to coordinate teams, optimize processes, and foster strong client relationships will be critical to collective success. Additionally, you will have access to ongoing training, advanced digital tools, and the opportunity to actively participate in strategic initiatives that make a difference in the sector. If you are looking for a professional challenge where your strategic vision and interpersonal skills are valued and rewarded, this is the ideal time to take the next step in your career. * Lead a business unit with a direct impact on profitability and sustainability, managing multidisciplinary teams and complex projects in a highly collaborative environment. * Actively participate in strategic decision-making, driving operational and commercial innovations that position the organization as a leader in the sector. * Enjoy ongoing professional development opportunities, access to cutting-edge digital tools, and an environment that fosters open communication, teamwork, and continuous improvement. What will you do: As Director of Operations for Facility Management, you will be responsible for leading a strategic unit from a comprehensive perspective: you will manage human and material resources, oversee complex operational processes, and implement continuous improvements aimed at maximizing results. Your daily work will be marked by constant interaction with multidisciplinary teams, detailed analysis of financial and operational data, and proactive identification of opportunities to optimize costs without sacrificing quality. In addition, you will personally oversee the follow-up of major accounts and priority clients; design and promote relationship plans focused on customer loyalty; coordinate joint actions with other key departments; promote innovative initiatives that differentiate the organization from its competitors; ensure regulatory compliance in both labor and environmental matters; and inspire a collaborative culture based on transparent communication and shared growth. To be successful, you must combine strategic vision with exceptional interpersonal skills: your ability to motivate diverse teams will be as important as your analytical skills or your focus on tangible results. You will oversee all daily operations of the business unit, ensuring that the economic, operational, and commercial objectives established by national management are met. You will analyze key performance indicators (KPIs), financial reports, and action plans to anticipate risks, identify areas for improvement, and ensure the sustainable profitability of your area of??responsibility. You will coordinate periodic visits to strategic branches and clients to identify needs, strengthen business relationships, and ensure high levels of satisfaction. You will foster an organizational culture aligned with corporate values, promoting best practices in marketing, business development, and innovation within the team. You will establish effective internal communication channels through formal meetings, committees, and periodic reports on key indicators and relevant projects. You will identify both internal and external talent, actively participating in the selection, training, and professional development processes of your staff. You will manage critical processes such as purchasing, hiring, and firing, strictly following internal procedures and current labor regulations. You will ensure strict compliance with quality audits (ISO), workplace safety, and legal regulations applicable to the facility management sector. You will promote strategies for the renewal and loyalty of key clients, developing customized relationship plans alongside operational and sales teams. You will work closely with cross-functional departments (marketing, legal, HR) to implement actions that improve economic and qualitative results and drive digitalization. What you bring: To excel as a Facility Management Operations Director, you will bring a solid academic background complemented by practical experience leading large teams within the operational or general services field. Your technical competencies will include not only advanced knowledge of economic and financial management but also familiarity with today's essential corporate digital tools. Your soft skills will also be valued: natural empathy when interacting with direct colleagues; innate ability to organize complex tasks under pressure; oral and written communication skills; sensitivity to the individual needs of the team; an unwavering ethical commitment to regulatory compliance; and an open mind toward new technological trends or innovative methodologies applicable to the sector. Your profile will be one capable not only of analyzing data but also of transforming that information into concrete actions that generate sustainable added value. Completed university degree in Business Administration, Engineering, Economics, or related disciplines that supports your technical knowledge. Demonstrable experience managing operational units or similar areas within the service sector or facility management. Advanced mastery of financial and operational analysis: accurate interpretation of KPIs and financial reports to make informed decisions. Expert handling of the Office suite (especially Excel) as well as previous experience using corporate CRM systems. Solid knowledge of internal procedures related to purchasing, labor contracts, and current regulations applicable to the sector. Previous experience leading multidisciplinary teams: proven ability to motivate diverse people toward common goals. Outstanding skills in personal organization and strategic planning oriented toward measurable results. Excellent communication skills: ability to convey relevant information both internally and externally through various formal and informal channels. Experience managing internal/external audits (ISOs) as well as implementing corrective measures following periodic evaluations. Special sensitivity to issues related to occupational safety: active promotion of physical and emotional well-being within the professional environment.

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