Director

Job Description : DIRECTOR OF STRATEGY AND OPERATIONS MALAYSIA A leading consumer brand is seeking a passionate and visionary Head of Strategy and Country Operations to spearhead its next phase of growth in the Philippines. This is an exceptional opportunity for you to step into a country leadership role where your strategic insight and operational expertise will directly shape the future of a fast-growing business. You will be at the forefront of defining the business roadmap, scaling operations, and driving market expansion, all while nurturing a high-performing team that thrives on collaboration and shared success. If you are eager to make a tangible impact, work closely with global leaders, and enjoy the autonomy to operate with entrepreneurial spirit, this role offers the perfect platform for your ambitions. The organisation is committed to fostering an inclusive environment where your ideas are valued, your contributions are recognised, and your professional growth is supported through meaningful challenges and opportunities. Step into a pivotal country leadership position where your decisions will have direct influence on business outcomes, shaping both strategy and execution for a rapidly expanding consumer brand. Enjoy the rare combination of responsibilities that blend high-level strategic thinking with hands-on operational management, allowing you to see your vision come to life through measurable results. Collaborate with inspiring founders and global leadership teams, gaining exposure to regional ambitions while being empowered with autonomy and resources to drive sustainable growth. What you'll do: As Head of Strategy and Country Operations, you will play an instrumental role in shaping the trajectory of one of the region’s most promising consumer brands. Your day-to-day will involve crafting robust strategies that not only align with global direction but also resonate deeply within the local context. You will oversee all aspects of daily operations—ensuring that every process runs smoothly while maintaining a relentless focus on delivering outstanding customer experiences. Your ability to spot new opportunities for market expansion will be crucial as you evaluate partnerships, explore untapped geographies, and introduce innovative business models. With full P&L responsibility, you will drive revenue growth while keeping costs in check. Building a high-performing team will be central to your success; you’ll attract top talent, nurture their development, and foster a culture where everyone feels empowered to contribute their best. Collaboration will be at the heart of your approach as you work closely with global leaders and cross-functional teams to bring strategic priorities to life. By monitoring key metrics and championing continuous improvement initiatives, you’ll ensure operational excellence remains at the core of everything you do. Your empathetic leadership style will help guide teams through change as the business scales rapidly—making this role both challenging and immensely rewarding. Define and execute comprehensive country growth strategies that align with global objectives while adapting them thoughtfully for local market dynamics. Oversee daily business operations across multiple functions, ensuring efficiency, consistency, and delivery of best-in-class customer experiences at every touchpoint. Identify new avenues for market expansion by evaluating potential partnerships, exploring geographic opportunities, and developing innovative business models tailored to local needs. Take full ownership of profit and loss responsibilities by driving revenue growth initiatives, managing costs effectively, and ensuring overall profitability. Attract, develop, and inspire talented professionals across diverse teams, fostering a culture rooted in performance, accountability, empathy, and mutual support. Work collaboratively with global leadership as well as product, marketing, finance, and other cross-functional teams to ensure seamless execution of strategic priorities. Monitor key performance indicators regularly to assess progress against targets while implementing continuous improvement initiatives for operational excellence. Champion customer-centricity by embedding feedback mechanisms into processes and using insights to refine offerings and enhance satisfaction. Lead change management efforts during periods of transformation or rapid scaling by communicating clearly and supporting teams through transitions. What you bring: To excel as Head of Strategy and Country Operations, you will bring extensive experience from roles focused on strategy formulation or operational management within dynamic sectors like consumer goods or technology-driven businesses. Your background should reflect significant achievements in expanding markets or scaling up operations—demonstrating not just technical know-how but also resilience under pressure. You thrive when connecting big-picture thinking with actionable plans that deliver real-world results. Your leadership style is grounded in empathy; you build trust naturally among colleagues by being approachable yet decisive when needed. Strong communication skills allow you to articulate complex concepts simply—whether collaborating across departments or guiding teams through change. Analytical abilities paired with emotional intelligence enable you to navigate challenges thoughtfully while always keeping people at the centre of solutions. Above all else, your commitment to inclusivity ensures every team member feels valued—a quality that sets you apart as both a leader and collaborator. Possess 6–10+ years’ experience in strategy development, business growth or operations management within fast-growing environments such as consumer goods, retail or technology-enabled industries. Demonstrate a proven track record in driving successful business expansion initiatives while scaling complex operations efficiently. Showcase entrepreneurial adaptability by making thoughtful decisions in evolving situations without losing sight of long-term objectives. Exhibit strong commercial acumen with an ability to connect high-level strategy seamlessly with practical execution on the ground. Inspire trust among colleagues by fostering accountability and encouraging performance through supportive leadership practices. Display excellent interpersonal skills that enable effective collaboration across diverse teams including product development, marketing, finance and executive leadership. Utilise analytical thinking combined with emotional intelligence to solve problems creatively while considering stakeholder perspectives. Communicate clearly both verbally and in writing when presenting ideas or leading change management efforts during periods of transformation. Embrace inclusivity by valuing diverse viewpoints within teams and promoting an environment where everyone feels heard.

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