General Manager

Job Description : GM KUWAIT Leading supermarket group looking to appoint a commercially sharp, people-first Managing Director to lead the next phase of growth, transform customer experience across formats, and deliver sustainable profitability. REMIT WILL REQUIRE RELOCATION TO KUWAIT The opportunity Own full P&L for a multi-site, multi-format retail business (superstores, convenience, and online). Partner with an experienced Board to set strategy, sharpen execution, and build a high-performing leadership team across Operations, Commercial/Buying, Supply Chain, Digital, Finance, and People. Key responsibilities Define and deliver a 3–5 year growth strategy balancing market share, margin, and cash. Run a safe, compliant, customer-obsessed operation across hundreds of sites. Drive Commercial excellence: category strategy, own-label, supplier partnerships, pricing & promotions. Accelerate digital & e-commerce (click & collect, rapid delivery, loyalty, data/CRM). Strengthen supply chain resilience: availability, waste reduction, cost efficiency. Elevate brand, NPS and community impact; champion ESG and responsible retailing. Develop and succession-plan a diverse exec team; embed a high-performance culture. Manage stakeholders: Board, investors, colleagues/unions, regulators, communities. Govern with rigor: H&S, food safety, and data protection/privacy compliance. About you Proven MD/COO/CCO (or divisional GM) in grocery or large-format retail with full P&L ownership. Track record converting strategy to measurable results in a multi-site environment (thousands+ colleagues). Depth in commercial buying/category, store operations, and digital retail; data-led decision maker. Credible, inclusive leader; exceptional communicator from Board to frontline. Strong grasp of retail regulations, health & safety, and food standards.

---