ASSOCAITE DIRECTOR EMPLOYEE RELATIONS

Job Description : ASSOCAITE DIRECTOR EMPLOYEE RELATIONS UAE We are looking for a seasoned HR professional to take on a leadership role in managing employee relations and human capital operations for a well-established organisation in Dubai. Employee Relations Management: Lead investigations into workplace concerns, resolve conflicts, and manage grievance procedures effectively. Act as the primary point of contact for corporate teams, offering expert advice on employment matters such as policy interpretation, contract queries, and compliance issues. Conduct thorough investigations while adhering to legal requirements and organisational policies. Facilitate mediation sessions and conflict resolution strategies to maintain a harmonious work environment. Handle performance management escalations and disciplinary actions in line with UAE labor regulations. Ensure workplace practices promote equality and prevent harassment or discrimination. Maintain detailed records of employee relations cases and ensure timely resolution of all escalated issues. Employee Lifecycle Oversight: Manage key processes related to promotions, internal transfers, exits, disciplinary actions, grievances, and absconded cases. Oversee leave management programs (annual leave, sick leave, maternity/paternity leave) with proper documentation for all employee lifecycle events. Ensure full compliance with UAE national pension requirements through GPSSA systems. HR Operations Leadership: Supervise HR operations including visa processing, document issuance, onboarding/offboarding logistics, record maintenance, and updates to HR systems. Drive initiatives to streamline HR workflows by implementing automation tools and self-service platforms. Develop standardised procedures for HR services while ensuring alignment with evolving legislation and company policies. Manage medical insurance administration tasks such as enrolment, renewals, claims coordination, invoice reconciliation, and provider relationships. Strategic Advisory & Reporting: Provide senior leadership with expert guidance on complex employee relations matters such as disciplinary cases, investigations, labour law compliance, and risk mitigation strategies. Prepare high-quality reports, presentations, memos, and other documents for leadership review or committee approvals. Deliver regular insights on case trends, resolution timelines, and service quality metrics to support informed decision-making at the executive level. 10+ years of experience in Human Resources with at least 3 years specializing in employee relations or similar functions. A minimum of 3 years working within the UAE market with comprehensive knowledge of local labor laws and regulations. Education & Certifications: Bachelor’s degree in Human Resources Management, Business Administration, Psychology or a related field is required. CIPD Level 5/7 certification or equivalent is highly preferred but not mandatory.

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