LUXURY RETAIL TRAINER

Job Description : LUXURY RETAIL TRAINER DUBAI a fast-growing international distributor representing leading global brands across Beauty, Home, Toys and Lifestyle, is seeking a Global Training Manager to join their team in Dubai. This is a high-impact role responsible for elevating training standards across multiple markets, leading a training team based in Bangladesh, and driving learning excellence across all represented brands. Key Responsibilities Lead and manage a multi-market training team, providing coaching, direction and performance development. Design and deliver brand and corporate training across categories including skincare, cosmetics, perfume, toys, food & beverage, and sports. Localise and adapt training content to ensure cultural relevance and alignment with global brand guidelines. Conduct regular store visits to coach Beauty Advisors, assess skill gaps and elevate customer experience. Build strong relationships with key global brand partners to coordinate training plans and attend global Train-the-Trainer sessions. Develop innovative tools, e-learning modules and performance-tracking systems to enhance training consistency and engagement. Create and refine skincare and makeup service protocols for premium retail environments. Contribute to new product development initiatives through insights gathered from training sessions and customer interactions. Monitor and report on training effectiveness, ROI and performance improvements across markets. Requirements Bachelor’s degree in Business, Marketing, Education or related field. Fluency in English and Bengali is strongly preferreddue to team leadership in Bangladesh. Minimum 5 years’ experience in training within beauty, luxury retail or lifestyle industries. Strong understanding of retail operations, customer service excellence and retail KPIs. Proven leadership capability with experience managing trainers or multi-market teams. Confident presenter with excellent communication, facilitation and coaching skills. Creative, adaptable and able to thrive in a fast-paced, multicultural environment. Highly organised with strong analytical skills and proficiency in Microsoft Office and digital learning tools.

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