RETAIL HEAD GCC

Job Description : RETAIL HEAD GCC his role is ideal for a dynamic leader passionate about driving growth, elevating customer experience, and shaping retail strategy across multiple locations. You will oversee end-to-end retail operations, lead a diverse team, and collaborate with key departments to support business objectives. Strategic leadership role influencing retail operations, customer experience, and business performance. Supportive, inclusive culture with continuous learning and development opportunities. What You’ll Do: Lead overall retail operations across multiple stores. Develop strategies to drive sales, profitability, and brand excellence. Collaborate with marketing, merchandising, finance, and HR to deliver integrated retail initiatives. Monitor KPIs to ensure strong performance and identify improvement areas. Coach, mentor, and develop retail teams to build high-performing talent. Optimise inventory, cost control, and operational processes. Champion customer-centric initiatives and ensure high service standards. Maintain strong relationships with suppliers and key partners. Ensure compliance with company policies, health & safety, and local regulations. What You Bring: Proven leadership experience managing multi-store retail operations. Strong commercial and financial acumen (budgeting, forecasting, cost control). Excellent communication and cross-functional collaboration abilities. Experience leading diverse teams with an empathetic, supportive style. Track record of driving innovation and enhancing customer satisfaction. Deep understanding of retail trends, including digital transformation.

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