GM

Job Description : GM TANZANIA General Manager is the P&L owner for the designated region and is accountable for achieving all operational, commercial, financial, and production performance metrics. This includes sales volume, market share, revenue generation, cost control, manufacturing outputs, quality standards, and overall operating profit. The role also oversees human capital effectiveness, ensuring teams are well-structured, skilled, trained, motivated, and aligned to organisational objectives. DUTIES & RESPONSIBILITIES Strategic & Operational Leadership Contribute to the annual business planning process with strong strategic input. Ensure annual performance objectives for all key managers and employees are aligned to business plan initiatives and follow SMART principles. Strengthen organisational capability through coaching, structured training, team building, and recruitment of high-performing talent. Drive standardisation across operational procedures, policies, and practices. Reporting & Controls Supervise and approve all operational, financial, and performance reports required by Head Office, ensuring accuracy, completeness, and timely submission. Maintain robust internal controls across operations, production, finance, and distribution. Commercial & Sales Management Drive aggressive, profitable volume growth while managing product mix, margins, and pricing strategy. Improve route-to-market efficiency through optimised service frequency, delivery patterns, and fleet utilisation. Manage sales performance using key business indicators for drop size, outlet service levels, and distribution effectiveness. Control costs and capital expenditure in line with approved budgets. Ensure all costs directly support business growth and operational efficiency. Review and sign off all daily, weekly, and monthly financial submissions including cash reports, banking summaries, and reconciliation reports. Production & Quality Management Ensure that production operations meet daily volume plans and quality standards. Guarantee availability of raw materials, packaging, and spares in line with production requirements. Implement and monitor controls over breakages, wastage, and inventory losses. Depot & Distribution Oversight Ensure all depots operate efficiently, adhere to SOPs, and contribute positively to regional profitability. Assign cross-functional teams to conduct unannounced depot audits covering stock counts, sales performance, cooler placement, and market coverage. Human Capital & Industrial Relations Maintain healthy industrial relations and promote a positive work environment. Oversee employee safety, risk management, and protection of company assets. Enforce compliance with all statutory, regulatory, and safety requirements. Approve staff leave and allowances according to company policy. Surprise Checks & Internal Audits Conduct weekly surprise cash counts with the Finance Manager. Attend weekly physical stock counts of finished goods, empties, raw materials, and spares. Conduct fortnightly surprise checks on high-value spares. Perform periodic unannounced night-shift visits and issue written reports to executive leadership. Relationship Management Build strong relationships with key customers, suppliers, community leaders, and relevant government or regulatory offices. Job Description The General Manager is the P&L owner for the designated region and is accountable for achieving all operational, commercial, financial, and production performance metrics. This includes sales volume, market share, revenue generation, cost control, manufacturing outputs, quality standards, and overall operating profit. The role also oversees human capital effectiveness, ensuring teams are well-structured, skilled, trained, motivated, and aligned to organisational objectives. DUTIES & RESPONSIBILITIES Strategic & Operational Leadership Contribute to the annual business planning process with strong strategic input. Ensure annual performance objectives for all key managers and employees are aligned to business plan initiatives and follow SMART principles. Strengthen organisational capability through coaching, structured training, team building, and recruitment of high-performing talent. Drive standardisation across operational procedures, policies, and practices. Reporting & Controls Supervise and approve all operational, financial, and performance reports required by Head Office, ensuring accuracy, completeness, and timely submission. Maintain robust internal controls across operations, production, finance, and distribution. Commercial & Sales Management Drive aggressive, profitable volume growth while managing product mix, margins, and pricing strategy. Improve route-to-market efficiency through optimised service frequency, delivery patterns, and fleet utilisation. Manage sales performance using key business indicators for drop size, outlet service levels, and distribution effectiveness. Financial & Cost Management Control costs and capital expenditure in line with approved budgets. Ensure all costs directly support business growth and operational efficiency. Review and sign off all daily, weekly, and monthly financial submissions including cash reports, banking summaries, and reconciliation reports. Production & Quality Management Ensure that production operations meet daily volume plans and quality standards. Guarantee availability of raw materials, packaging, and spares in line with production requirements. Implement and monitor controls over breakages, wastage, and inventory losses. Depot & Distribution Oversight Ensure all depots operate efficiently, adhere to SOPs, and contribute positively to regional profitability. Assign cross-functional teams to conduct unannounced depot audits covering stock counts, sales performance, cooler placement, and market coverage. Human Capital & Industrial Relations Maintain healthy industrial relations and promote a positive work environment. Oversee employee safety, risk management, and protection of company assets. Enforce compliance with all statutory, regulatory, and safety requirements. Approve staff leave and allowances according to company policy. Surprise Checks & Internal Audits Conduct weekly surprise cash counts with the Finance Manager. Attend weekly physical stock counts of finished goods, empties, raw materials, and spares. Conduct fortnightly surprise checks on high-value spares. Perform periodic unannounced night-shift visits and issue written reports to executive leadership. Relationship Management Build strong relationships with key customers, suppliers, community leaders, and relevant government or regulatory offices. KEY PERFORMANCE OBJECTIVES & INDICATORS Objectives Deliver all regional performance metrics, including sales volume, market share, sales revenue, production efficiency, quality standards, cost management, and overall profitability. Indicators Sales volume and revenue achievement versus business plan. Cost efficiency and capital expenditure performance. Strong internal controls in financial and operational processes. Production efficiency, yield, and quality standards met. Annual performance contracts issued to all key staff and reviewed twice annually with documented feedback. JOB SPECIFICATIONS Minimum Education Degree in Business Administration, Sales, Marketing, Operations Management, or related fields. Minimum Experience At least 15 years’ experience in sales, marketing, finance, or operations within a food, beverage, or manufacturing environment. Experience in a bottling or mass-production facility is an added advantage. Special Skills & Abilities Strong organisational and leadership capability in multicultural settings Sales, marketing, distribution, and financial acumen Understanding of high-volume production and manufacturing processes Project management competency Analytical and problem-solving ability Team building and performance management Strong communication and presentation skills Computer literacy across key business applications

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