GM

Job Description : GM HOTEL TANZANIA Boutique Hotel in Tanzania Position : General Manager Job Location : Tanzania Key Responsibilities : Overall Operations & Administration - Plan, organize, and oversee daily hotel operations across all departments. - Coordinate with department heads to ensure efficient and smooth functioning. - Ensure high standards of guest satisfaction and service delivery. Food & Beverage - Liaise with the F&B department to ensure smooth daily operations. - Monitor F&B performance, costs, and service quality. Front Office - Oversee front office operations including guest check-in and check-out processes. - Ensure effective guest handling and service standards. Housekeeping & Guest Relations - Coordinate room planning, allocation, and readiness with Housekeeping and Guest Relations. - Ensure cleanliness and room availability as per occupancy requirements. Sales & Marketing - Work closely with the Sales team to achieve monthly and annual sales targets. - Support promotional and revenue-generating initiatives. Engineering & Maintenance - Liaise with the Engineering/Maintenance team to ensure hotel facilities are operational and well-maintained at all times. Accounts & Finance - Coordinate with Accounts and Finance for day-to-day financial operations. Monitor and review: - Average Daily Room Rate (ADR) - F&B costs as a percentage of outlet revenue - Overall cost control against approved budgets - Prepare and review monthly forecasts and budgets. Standard Operating Procedures (SOPs) - Ensure strict adherence to SOPs across all departments including F&B, Front Office, Housekeeping, Sales & Marketing, and Engineering. Desired Profile - Hotel Management Graduate with 10-15 yrs. experience in managing operations of the boutique hotel - Should possess proven experience in the expansion and development of hotel facilities, such as gyms, spas, coffee shops, and other guest amenities. - English Languague spoken & written - Candidate from F&B Background preferred - East Africa Experience is MUST

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