Flagship Store Director

Job Description : Flagship Store Director UAE to lead one of the most prestigious retail destinations in the world, located in the Dubai Mall, for a team of 40 +. This is a career-defining opportunity for a dynamic and commercially astute leader to oversee the store’s performance, elevate client experiences, and safeguard the brand’s image in the region. The Store Director will be responsible for driving sales, achieving KPIs, and ensuring profitability while providing an exceptional, world-class client journey. You will build and nurture long-lasting relationships with VIP and High-Net-Worth clients, acting as the face of the brand and representing its heritage, values, and prestige to a global clientele. In addition to commercial leadership, you will oversee flawless day-to-day operations, visual merchandising, stock management, and in-store service standards. You will inspire and mentor a high-performing team, fostering a culture of excellence, accountability, and pride. This role also includes succession planning, continuous training, and close collaboration with HR to attract and retain top luxury talent. The Flagship Store Director will work directly with the Regional Retail Director, General Manager, and European headquarters, providing insights on market trends, client preferences, and competitor activity. You will contribute to regional initiatives, ensuring the Dubai flagship reflects the brand’s global vision while staying relevant to the Middle Eastern market. The ideal candidate will have a proven track record leading flagship or high-volume luxury fashion stores within an international group, extensive experience managing VIP/HNW clients, and a strong network in the luxury sector. You will possess exceptional leadership presence, sharp commercial acumen, refined presentation, cultural awareness, and a deep appreciation for luxury, fashion, and heritage. Only candidates with the required luxury industry experience and seniority level will be contacted.

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