SHOPPING MALL DIRECTOR

Job Description : SHOPPING MALL DIRECTOR - Kigali, Rwanda Start Date: ASAP Responsible for the overall operational and strategic management of a 25,400 sqm mixed-use shopping mall (retail, leisure, hospitality, offices, and parking). Acts as the owner’s on-site representative, ensuring service quality, cost control, safety, and asset value enhancement. Responsibilities -Lead day-to-day operations: maintenance, cleaning, security, safety, and technical systems (HVAC, lighting, access control, CCTV, etc.). -Supervise internal teams and external contractors. -Oversee preventive and corrective maintenance, on-site works, and compliance with legal and safety standards. -Manage tenant relations and coordinate with utility providers. -Organize fire drills and ensure implementation of safety procedures. -Monitor budgets, performance, and reporting to senior management. Requirements -Degree in real estate, building engineering, hospitality, or related field. -Minimum 10 years’ experience managing complex real estate assets (shopping malls, hotels, office complexes, retail parks). -Strong knowledge of real estate regulations and building management. -Proven leadership, organizational skills, and ability to manage multiple stakeholders. -Results-driven, hands-on, and resilient under pressure.

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