AUTO BRANCH MANAGER

Job Description : AUTO BRANCH MANAGER NIGERIA 1. Business & Profit Center Management Manage the dealership as a profit center, ensuring achievement of revenue and profitability targets Develop and execute business plans and growth strategies for the branch Monitor key financial metrics including sales volume, margins, expenses, and ROI 2. Sales Leadership Drive vehicle sales (retail & fleet) to achieve monthly and annual targets Oversee the performance of the sales team and sales manager Strengthen relationships with corporate, institutional, and government clients 3. After-Sales Operations Ensure efficient functioning of service and spare parts departments Monitor service quality, turnaround time, and parts availability Drive after-sales revenue and customer retention initiatives 4. Team Management & HR Lead and manage cross-functional teams across sales, service, spares, and admin Recruit, train, and develop staff to build a high-performance culture Conduct performance reviews and ensure alignment with organizational goals 5. Customer Experience & CRM Ensure high levels of customer satisfaction and brand experience Handle escalations and ensure prompt resolution of customer complaints Implement CRM practices to drive repeat business and referrals 6. Operations & Compliance Ensure adherence to OEM standards, dealership SOPs, and brand guidelines Maintain compliance with local regulations and company policies Oversee showroom standards, inventory management, and audit requirements 7. Marketing & Business Developmen Plan and execute local marketing campaigns, events, and promotions Drive lead generation and conversion strategies Enhance dealership visibility and market share in the region Bachelors Degree in Business Administration / Marketing / Engineering MBA preferred 12+ years of experience in automobile dealership operations Minimum 4–6 years in a leadership role (Branch Manager / General Manager) Experience in multi-function dealership operations (Sales + Service + Spares) Exposure to African markets, especially Nigeria, is highly preferred Strong understanding of automotive dealership P&L management Expertise in sales, after-sales, and customer lifecycle management Familiarity with dealer management systems (DMS) and CRM tools Strong leadership and decision-making ability Business acumen and financial orientation Customer-centric mindset Ability to manage operations in a dynamic and challenging environment Excellent communication and stakeholder management skills Experience with OEM-authorized dealerships Strong network with fleet operators, corporates, and institutions Ability to drive business turnaround and expansion initiatives Net savings in the range of $2000 - $3000 + Food + Accommodation + transport + Annual Return Tickets + Other Expat Benefits

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