GM

Job Description : GM SINGAPORE A leading lifestyle group is seeking a personable and detail-oriented General Manager to oversee the daily operations of their flagship food and beverage venue in Singapore. This is an exceptional opportunity for you to bring your passion for hospitality, commitment to service excellence, and proven operational expertise to a vibrant environment that celebrates diversity, authenticity, and creativity. As General Manager – Food and Beverage Operations, you will play a pivotal role in shaping the day-to-day success of one of Singapore’s most celebrated dining destinations. Your focus will be on creating an inviting atmosphere where guests feel genuinely welcomed from arrival to departure. By fostering close collaboration between front-of-house staff and kitchen teams, you will ensure that every meal is delivered with precision and care. You will also be responsible for developing robust sales plans that drive revenue growth while keeping costs under control. Your ability to manage inventory efficiently will help maintain high standards without waste. In addition to overseeing financial processes such as cash handling and payroll administration, you will champion health & safety protocols throughout the venue. Training new employees forms a key part of your remit; you’ll nurture talent through regular service classes while maintaining morale through open communication channels. Ultimately, your leadership will set the tone for an inclusive workplace where everyone feels supported in delivering exceptional service. Promote the core values of the restaurant by ensuring excellence in food quality, beverage offerings, service delivery, and overall hospitality at all times. Lead service as a section manager by actively engaging in every aspect of the guest experience from greeting through to fond farewells, ensuring each interaction exceeds expectations. Act as the key liaison between front-of-house and culinary teams during service periods to guarantee seamless communication and smooth operations. Develop positive relationships with customers by addressing their needs promptly and resolving any issues with empathy and professionalism. Create and execute sales strategies aligned with budgetary goals while monitoring profitability through effective cost control measures. Direct ordering processes and inventory management across all departments to maintain optimal stock levels without compromising on quality or efficiency. Oversee cash management functions including reviewing procedures for handling deposits, safe operations, loss prevention standards, and daily reconciliations. Manage daily administrative tasks such as payroll processing, opening/closing routines, floor planning, and compliance checks to ensure smooth running of the restaurant. Establish systems of accountability for team members by providing consistent feedback, coaching sessions, disciplinary action when necessary, and recognising achievements. Plan and communicate promotions or company updates effectively so that all staff are informed and motivated to deliver on new initiatives. To excel as General Manager – Food and Beverage Operations you will bring extensive hands-on experience from within the hospitality sector—ideally gained in high-volume restaurants or luxury venues—alongside formal qualifications in hospitality or culinary management. Your interpersonal skills will enable you to connect authentically with both guests and colleagues alike while your attention to detail ensures nothing is overlooked during busy shifts. You’ll have demonstrated success managing complex schedules across large teams whilst upholding rigorous standards around safety compliance. Your familiarity with modern restaurant technology means you can quickly adapt to new systems or processes as needed. Above all else you possess genuine enthusiasm for nurturing talent within your team—providing guidance through structured training programmes—and are committed to fostering an inclusive culture where everyone feels valued. Minimum eight years’ experience within the food & beverage industry with a degree in Hospitality Management or Culinary Management preferred; proven track record in similar roles is essential. Demonstrated organisational skills with meticulous attention to detail; able to manage multiple priorities simultaneously without compromising on quality or accuracy. Positive attitude with a results-oriented mindset; thrives as part of a team-focused environment where collaboration is key to achieving shared goals. Capacity to remain composed under pressure in fast-paced settings; maintains professionalism even during busy service periods or challenging situations. Comprehensive knowledge of workplace safety procedures along with local Health & Safety Standards; proactive approach towards identifying potential hazards or incidents. Korean language proficiency will be a plus as it will supplement your day to day operations in the restaurant. Willingness to work flexible hours including weekends, evenings, or public holidays as dictated by business requirements; adaptable schedule is essential for meeting operational demands. Familiarity with restaurant management software such as point-of-sale systems (POS), reservations platforms, inventory tracking tools as well as Microsoft Office Suite and Google Workspace applications. Demonstrates supportive leadership qualities that inspire others; skilled at supervising teams through coaching sessions or developmental feedback while encouraging input from all members. Excellent time management abilities coupled with analytical problem-solving skills; adept at meeting deadlines whilst maintaining positive relationships with third-party vendors.

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