Head – Facility Operations

Job Description : Head – Facility Operations HONDURAS SOUTH AMERICA Open to International candidates only Reporting to: Director Role Outline: The Facility Operations Head is responsible to lead all post-handover operational functions for the commercial developments. This includes overseeing facility readiness, supporting leasing enablement, managing building operations, and optimizing asset utilization. Also, this role demands effective leadership of Facility Managers and MEP Engineers, ensuring smooth day-to-day functioning, long-term asset care, and tenant satisfaction through proactive operations and maintenance practices. Key Responsibilities Facility Readiness & Transition Lead the transition of completed projects from construction to operational mode. Monitor and ensure utility readiness (electricity, HVAC, fire systems, lifts, water supply) for leasing handovers and occupancy. Plan and conduct joint inspections and commissioning for system handovers to Facility Management teams. Lease Enablement Support Partner with leasing and sales teams to facilitate timely handovers of tenant spaces. Coordinate and ensure fulfilment of tenant-specific technical modifications, fit-out support, and onboarding as per internal protocols. Ensure alignment of service delivery standards with client expectations during the handover process. Operations & Maintenance (O&M) Oversee daily operations of building infrastructure, common areas, and critical utilities. Plan and monitor preventive and corrective maintenance schedules through Facility Managers and MEP Engineers. Implement cost-effective O&M strategies to maximize service quality while optimizing operational budgets. Monitor facility-related payments (electricity, water, municipal) and support revenue collection processes as per the agreed timeline. Asset Lifecycle Management Monitor and manage Annual Maintenance Contracts (AMCs), service vendors, and facility assets. Plan long-term maintenance needs and upgrades to preserve asset value and system reliability. Ensure timely audits, certifications, and upkeep documentation for compliance and continuity. Occupancy & Utilization Planning Drive space optimization strategies including shared utilities, parking allocation, and common services usage. Analyse occupancy trends and coordinate with internal teams for expansion, modifications, or leasing inputs. Ensure operational readiness for peak occupancy and special event requirements. Team Management & Compliance Lead effectively a team of Facility Managers, MEP Engineer, and external service providers. Ensure adherence to safety protocols, statutory requirements, and energy efficiency norms. Build a service-focused, proactive team culture with clear SOPs and measurable performance metrics. Monitor and ensure compliance with statutory & regulatory norms (fire NOC, DG licences, lift safety certifications, environmental standards) as well as effectively liaisoning with Government Bodies. Key Skills and Experience Bachelor’s degree in Engineering, Facility Management, or related discipline; certifications in Operations & Maintenance or Building Services preferred. Min 15–18 years of experience in experience in managing operations of commercial real estate or mixed-use developments. Proven experience in facilities transition, technical operations, tenant coordination, and AMC management. Comprehensive knowledge of Civil - MEP, HVAC, Fire Safety, and BMS systems, coupled with a strong grasp of safety codes and statutory compliance standards. Hands-on experience with CAFM (Computer-Aided Facilities Management) and CMMS (Computerized Maintenance Management System), Operations & Maintenance planning, and vendor governance. Should be able to manage c ... [Message clipped] View entire message

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