REGIONAL OPERATIONS MANAGER

Job Description : REGIONAL OPERATIONS MANAGER GCC A leading integrated services organization with a strong national footprint, delivering facility management and operational solutions to large enterprises. The company is known for its structured processes, marquee client base, and a strong focus on operational excellence, innovation, and scalable service delivery. Drive regional operations strategy, ensuring standardization, efficiency, and scalability Own and deliver regional P&L performance (Revenue, GCM, DSO) with strong financial discipline Lead end-to-end operational execution across multi-site and key accounts Build and strengthen relationships with corporate clients for retention and growth Develop and implement SOPs, MIS frameworks, and process improvement initiatives Oversee client onboarding, transitions, and service delivery excellence Monitor invoicing, collections, and resource utilization to optimize cash flow Drive client satisfaction, feedback incorporation, and continuous improvement programs Lead, mentor, and build high-performing teams with strong succession planning Ensure compliance, risk management, and audit readiness across operations 20 years of experience in operations within services/facility management or similar sectors Proven experience in handling regional or large business P&L (non-negotiable) Strong track record in managing large, dispersed teams and multi-location operations Strategic thinker with hands-on execution capability Excellent stakeholder management and client-facing experience Data-driven decision maker with strong financial acumen Demonstrated ability to scale operations and drive transformation A high-impact leadership role with full regional ownership Opportunity to manage and grow a large-scale business portfolio

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