Head of Department

Job Description : Head of Department – Facility Management (service provider) Location - Dubai, UAE Salary - AED 25,000 - AED 30,000 This position oversees end-to-end facility management operations across multiple client sites, ensuring service delivery meets contractual, safety, and quality standards. Key responsibilities include developing and implementing facility management strategies, supervising and mentoring teams, managing service level agreements, and optimizing vendor and contractor performance. The role involves preparing and monitoring budgets, controlling operational costs, and driving continuous improvement initiatives. The Head of Department will also lead procurement planning for FM services, support business development with technical input and proposals, and collaborate closely with clients and internal stakeholders to resolve issues and maintain high satisfaction levels. Qualifications Strong Facility Management (FM) expertise, with proven experience of managing multi-site or large-scale facilities as a service provider. Analytical skills to interpret operational data, evaluate performance indicators, and make informed decisions that improve efficiency and service quality. Budgeting capabilities to develop, manage, and optimize departmental and project budgets while maintaining cost control and profitability. Team management experience, including leading diverse teams, setting objectives, coaching, and driving accountability and performance. Procurement skills to oversee vendor selection, contract negotiation, and ongoing supplier performance management for FM-related services and materials. Bachelor’s degree in Engineering, Facilities Management, Business Administration, or a related field; relevant professional certifications (e.g., IFMA, BIFM, CFM) are an advantage.

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