General Manager

Job Description : General Manager – Operations / Country Head ? Experience: 15–25+ Years ???? Role Synopsis The Country Head will be responsible for the overall leadership and performance of the Zambia business, including Sales, After-Sales, Service Operations, Spare Parts, Finance, Supply Chain, Customer Experience, and Business Expansion. The role demands a commercially driven leader capable of delivering sustainable growth, operational excellence, and strong profitability while building high-performing teams. ???? Key Responsibilities ? Lead overall country operations and business strategy ? Drive revenue growth, profitability, and market expansion ? Manage Sales, Service, Spare Parts, Workshop, and Customer Experience functions ? Build and maintain strong relationships with OEMs, distributors, fleet customers, government agencies, and key stakeholders ? Develop and execute annual business plans, budgets, and growth initiatives ? Monitor operational KPIs, financial performance, and business efficiency ? Lead dealership expansion, network development, and market penetration strategies ...

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