RETAIL DIRECTOR

Job Description : RETAIL DIRECTOR UAE Retail Director to lead and drive the retail strategy, commercial performance, and brand excellence across the Middle East region for a prestigious luxury brand. Based in Dubai, this senior leadership role will be responsible for overseeing a portfolio of boutiques and retail operations, ensuring world-class client experiences, sustainable business growth, and the highest standards of luxury retail execution. The Retail Director will act as a key ambassador for the brand, leading high-performing teams, developing retail talent, and ensuring consistent delivery of the brand's values and vision across all markets within the region. Key Responsibilities: Retail Performance & Commercial Leadership Develop and execute the regional retail strategy in alignment with global business objectives. Drive sales growth, profitability, and market share across all retail locations. Monitor and analyze KPIs, identifying opportunities to improve performance and productivity. Establish and manage annual budgets, forecasts, and business plans. Ensure achievement of revenue, margin, and operational targets. Client Experience & Brand Excellence Champion an exceptional luxury client experience across all touchpoints. Ensure the highest standards of visual merchandising, store presentation, and operational excellence. Drive clienteling initiatives and CRM strategies to increase loyalty, retention, and lifetime value. Maintain brand integrity and consistency throughout the region. Leadership & Talent Development Lead, inspire, and develop a team of Area Managers, Boutique Managers, and retail professionals. Foster a culture of performance, accountability, and excellence. Identify and develop future leaders through coaching, succession planning, and talent management programs. Promote employee engagement and retention across the region. Regional Operations Oversee day-to-day retail operations, ensuring compliance with company policies and procedures. Partner with key functions including Marketing, Merchandising, Supply Chain, Finance, HR, and Client Services. Ensure inventory optimization, stock management, and operational efficiency. Lead new store openings, renovations, and retail expansion projects where applicable. Strategic Market Development Identify market opportunities and emerging trends across the Middle East luxury landscape. Provide strategic recommendations to senior leadership regarding expansion, investments, and growth initiatives. Build and maintain strong relationships with landlords, retail partners, and key stakeholders. Represent the brand at industry events, client functions, and regional business forums. Experience Minimum 10–15 years of retail leadership experience, with significant exposure to luxury or premium brands. Proven track record of managing multi-site retail operations across the Middle East region. Demonstrated success in driving commercial growth and leading large retail teams. Experience within fashion, accessories, jewellery, watches, beauty, or other luxury sectors is highly desirable.

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