BUSINESS HEAD

Job Description : BUSINESS HEAD CARIBBEAN FOR CONVENIENCE RETAIL STORES The Business Head Convenience Stores will be responsible for leading the overall retail business, driving sales growth, profitability, operational excellence, and customer satisfaction across the convenience store network. Key Responsibilities: - Lead the overall convenience store business with full P&L responsibility. - Develop and execute business strategies to drive revenue, profitability, and market expansion. - Manage store operations, merchandising, pricing, inventory, and customer experience. - Drive sales growth through effective promotions, assortment planning, and category management. - Develop strong vendor and supplier relationships to ensure product availability. - Monitor business performance through KPIs and implement improvement initiatives. - Collaborate with procurement, finance, supply chain, and HR teams to ensure smooth business operations. - Lead, mentor, and develop high-performing retail teams. - Ensure compliance with company policies and operational standards. Skills and Experience: Candidate Profile: - 20-22 years of experience in retail, FMCG, convenience stores, supermarkets, or modern trade. - Proven experience managing large retail operations with full P&L ownership. - Strong understanding of merchandising, category management, inventory planning, and store operations. - Demonstrated leadership experience managing multi-location retail businesses. - Excellent commercial acumen and stakeholder management skills. - Experience in Africa or emerging markets will be an added advantage. - Willingness to relocate to Zambia. Key Competencies: - Retail Business Leadership - P&L Management - Sales & Operations - Category Management - Inventory & Supply Chain - Team Leadership - Customer Experience - Strategic Planning

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