INTERNATIONAL DIRECTOR

Job Description : INTERNATIONAL DIRECTOR VIETNAM The International Business Development Director is responsible for developing and implementing international business strategies, expanding global markets, optimizing export revenue, and fostering relationships with international partners. This role directly reports to the Deputy General Director of Sales Division or the CEO. II. Key Responsibilities Strategic Development Develop and execute international business strategies to expand market share in regions such as America, Europe, Asia, and Australia. Collaborate with the Marketing team to enhance global brand presence and implement international communication campaigns. Market Expansion & Channel Management Identify, negotiate, and establish partnerships with importers, distributors, and agents globally. Manage B2B, B2C, OEM sales channels and optimize online global sales platforms like Amazon, Alibaba, Shopify. Sales Management & Contract Negotiation Lead negotiations and finalize international trade contracts. Ensure export revenue targets are met while maintaining profit margins above 30%. Design pricing policies, payment methods (L/C, T/T), and discount structures tailored to specific markets. Team Leadership & Development Recruit, train, and develop a high-performing international sales team. Set KPIs for the team and monitor performance to ensure alignment with business goals. Implement training programs to enhance skills and foster a global mindset within the team. Customer Service & Post-Sales Support Establish professional customer care processes to ensure satisfaction and retention of international clients. Coordinate with production, logistics, and finance teams to ensure smooth delivery and post-sales support. Compliance & Brand Development Ensure adherence to international trade regulations and standards. Work closely with relevant departments to maintain and elevate the company's global brand image. III. Key Performance Indicators (KPIs) Financial Metrics (40%) Achieve 100% of annual international revenue targets. Maintain profit margins above 30% on export sales. Optimize export costs (transportation, customs duties). Customer Metrics (25%) Secure contracts with at least 10 new international customers annually. Increase global market share by at least 5%. Achieve high customer satisfaction ratings. Channel Management Metrics (20%) Establish at least five new distributors/agents annually. Keep logistics costs below 15% of total revenue. Team Development Metrics (15%) Ensure over 90% of the sales team meets their KPIs. Develop succession plans for key roles within the department. Conduct regular training sessions for skill enhancement. IV. Qualifications Education Bachelor’s degree in Business Administration, International Trade, Economics, Marketing, or related fields. Experience Minimum of 5 years of experience in international business development, export operations, or global market expansion. Proven track record in managing international markets such as America, Europe, Asia, or Australia. Skills & Competencies Strong leadership capabilities: Team building Conflict management Change management Succession planning Advanced negotiation and persuasion skills. Strategic thinking with excellent problem-solving abilities. Proficiency in English (advanced level); additional languages like Chinese/German/Spanish are an advantage. Expertise in using ERP systems like SAP and CRM tools; familiarity with market analysis software is preferred. Deep knowledge of international trade practices including contracts, supply chain logistics, payment methods (L/C), legal compliance across different markets. V. Personal Attributes Ethical conduct: Absolute loyalty and integrity. Visionary mindset: Ability to foresee trends and adapt strategies accordingly. Resilience: High commitment to achieving objectives despite challenges. Creativity: Innovative approach to problem-solving and strategy development.

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