COO

Job Description : COO RIGID PLASTICS UAE The Chief of Commercial will own the growth, profitability, and customer strategy for client UAE's rigid packaging business. The mandate is clear: drive profitable growth, deepen key customer relationships, and build a world-class commercial organization tightly aligned with manufacturing execution. This is a senior leadership role with full accountability for revenue, margins, pricing discipline, and commercial strategy, working closely with the Seremban plant leadership and regional stakeholders. Core Outcomes: Consistent top-line growth with margin improvement Strong, sticky relationships with key FMCG / food / dairy customers Disciplined pricing, forecasting, and pipeline management A high-performing, accountable sales and commercial team Tight alignment between commercial commitments and plant execution Key Responsibilities: Commercial Strategy & Growth Define and execute the commercial strategy for rigid packaging in UAE Identify growth segments, key accounts, and portfolio opportunities Drive long-term customer partnerships rather than transactional sales Sales Leadership & Key Accounts Lead and develop the national sales organization Personally manage and anchor strategic / top-tier customers Lead complex negotiations, long-term contracts, and pricing frameworks Own sales planning, forecasting accuracy, and pipeline discipline Pricing, Margins & Profitability Full ownership of pricing strategy, contribution margins, and discount governance Work closely with Finance and Operations on costing, mix improvement, and profitability Ensure commercial decisions are data-driven and margin-focused Cross-Functional Execution Partner closely with Operations, Supply Chain, Planning, Quality, and NPD teams in Sharjah Factory Ensure sales commitments are executable and aligned with capacity and cost structures Act as the single point of accountability between customers and the plant Leadership & Team Building Build, coach, and retain a strong commercial leadership bench Drive a culture of accountability, performance, and customer obsession Establish clear KPIs, cadence reviews, and succession plans 18 years of B2B commercial experience in manufacturing Strong preference for rigid plastic packaging / plastics / FMCG packaging Proven track record of managing large key accounts and sales teams Direct experience working with manufacturing plants (not pure trading) Capabilities Strong commercial judgment and negotiation skills Deep understanding of pricing, margins, and cost structures Strategic thinker with hands-on execution capability Comfortable operating at board / CEO level and on the shop-floor Leadership Style Direct, data-driven, and accountable Customer-centric but operationally grounded Able to challenge, align, and execute across functions Education Bachelor's degree in Business, Engineering, or related field MBA or equivalent preferred but not mandatory

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