Operations Manager

Job Description : Operations Manager — Supermarket Retail Network Location: Kampala, Uganda Salary Range: USD 2,000 – USD 2,500 / month Job Type: Full-time - onsite About the Role: The Operations Manager is the primary driver of organizational efficiency, growth, and brand consistency across our entire retail network. In this role, your core mandate is to synchronize multi-branch supermarket operations with overarching business goals—transforming corporate strategy into seamless, sustainable frontline execution. Key Responsibilities: Operational Excellence & Scaling. Scale and enforce Standard Operating Procedures (SOPs) across distinct geographic branches. Optimize retail store layouts, visual merchandising standards, and technology integration. Design robust contingency plans to buffer business operations. Financial Performance & Margin Protection Strategic Supply Chain Synchronization Candidate Qualifications: Education: Bachelor’s degree in Business Administration, Retail Management, Supply Chain Management, or a related field (Required). Advanced Education: Master’s degree (MBA) or professional certifications in operations, leadership, or supply chain management (Added Advantage). Total Experience: 10 years of progressive experience within fast-paced operational environments. Leadership Experience: Minimum 3 years in a senior leadership role directly overseeing multi-unit business structures. Industry Background: Proven track record in multi-branch supermarket operations or large-scale FMCG retail ecosystems.

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