Group Chief Commercial Officer

Job Description : Group Chief Commercial Officer NIGERIA Responsibilities This executive role is pivotal in shaping and executing the Group’s commercial strategy, with a strong focus on refined products. The GCCO will drive sustainable revenue growth, expand market share, and ensure customer excellence while fostering innovation and building resilient partnerships. Strategic Leadership • Define and execute a Group-wide commercial strategy aligned with long-term growth objectives and business unit priorities. • Lead commercial transformation initiatives emphasizing customer-centricity, operational excellence, and digital innovation. • Monitor global market dynamics, competitive landscapes, and regulatory shifts to proactively guide business decisions. • Develop innovative pricing models, new sales channels, and advanced customer engagement strategies to maximize profitability. Sales & Business Development • Oversee B2B and B2C sales operations, ensuring that downstream and refined product divisions meet domestic and regional targets. • Design and optimize sales structures, incentive programs, and performance management systems. • Identify and lead new business opportunities, strategic alliances, and partnerships across domestic, regional, and export markets. Marketing & Brand Management • Shape and implement unified marketing and brand strategies across all Group businesses. • Strengthen brand equity, customer loyalty, and competitive positioning of refined petroleum products and other portfolios. • Leverage both digital and traditional channels to accelerate market penetration. Customer & Key Account Management • Instill a customer-first culture across the Group, with a focus on downstream and refinery clients. • Develop key account strategies and oversee high-value client relationships in industrial and institutional segments. • Enhance customer satisfaction, service delivery, and retention across multiple businesses. Operational & Financial Performance • Drive commercial efficiency, pricing optimization, and gross margin improvement across product lines. • Align commercial activities with finance and supply chain to ensure effective cost, working capital, and inventory management. • Establish KPIs, dashboards, and performance monitoring frameworks to track and sustain results. Leadership & Stakeholder Engagement • Lead, mentor, and inspire high-performing commercial teams across the Group’s diverse businesses. • Engage with Group leadership, Board members, regulators, and industry associations to influence policy and support growth. • Cultivate strong partnerships with government entities, distributors, and industry players to reinforce market leadership. Desired Skills and Experience Education: Bachelor’s degree in Business Administration, Marketing, Economics, Engineering, or related field. MBA or equivalent advanced degree strongly preferred. Experience: • At least 20 years of experience, including 10+ years in a senior commercial leadership role in large, complex organizations. • Strong track record in oil & gas, downstream, petrochemicals, manufacturing, or FMCG. • Proven success managing multi-billion-dollar revenue portfolios and delivering commercial growth strategies. Skills & Competencies: • Strategic and analytical mindset with strong business acumen. • Expertise in sales, marketing, and commercial operations within energy or industrial sectors. • Strong leadership and stakeholder management skills at Board and government levels. • Digital fluency, with ability to leverage e-commerce platforms, CRM tools, and data analytics. • Resilience and adaptability in complex, fast-moving environments.

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