GM

Job Description : GM EAST AFRICA A reputed Luxury Boutique Hotel in East Africa offering premium hospitality and personalized guest experiences. The hotel is a 30-key independent property focused on delivering high standards of service, guest satisfaction, and operational excellence. Role & responsibilities: - Manage overall hotel operations and day-to-day activities. Lead and manage Food & Beverage operations. Ensure exceptional guest experience and service standards. Drive operational efficiency and profitability. Lead, train, mentor, and develop local teams. Build a strong and high-performing team culture. Manage hotel standards, policies, and compliance. Handle guest relations and resolve operational issues proactively. Coordinate across departments to ensure smooth hotel operations Preferred candidate: - Hotel Management Graduate. 8 to 10 years of experience in medium-sized hotels. Minimum 3+ years of experience as a General Manager in a boutique or independent hotel. Strong F&B Operations background is mandatory. Strong experience in hotel operations and guest management. Proven experience in training, mentoring, and developing local teams. Africa experience preferred.

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