COO

Job Description : CHIEF OPERATING OFFICER (COO) – HOSPITAL USCAT OMAN ???? 100 Bedded Hospitals ???? Experience: 16+ Years Key Responsibilities ???? Hospital Operations - Take overall responsibility for the day-to-day operations - Develop and implement strategies to build, establish and grow the Kadapa branch. - Monitor hospital KPIs, occupancy, patient volumes, revenue and operational efficiency. ???? Financial & P&L Management - Own the hospital's P&L, budgeting, revenue and profitability. - Monitor departmental budgets, expenses, collections and cash flows. ???? Business Development & Growth - Develop strategies for patient acquisition, doctor engagement and referral generation. - Build relationships with corporates, insurance companies, TPAs and referral partners. - Drive OPD/IPD growth, bed occupancy and high-value specialty business. - Identify new business opportunities and expand the hospital's market presence. ???? People & Leadership - Lead and manage doctors, nursing, administrative and support teams. - Build a high-performance culture and ensure effective manpower planning. - Drive employee engagement, performance management and retention. ???? Clinical & Patient-Care Coordination - Ensure effective coordination between clinical and non-clinical departments. - Monitor patient safety, quality of care and service standards. - Ensure compliance with applicable healthcare regulations and hospital policies. - Drive quality initiatives, SOP implementation and audit readiness. - Monitor infection control, patient safety and clinical quality indicators. - Exposure to NABH / NABL / other healthcare accreditation standards will be an advantage. ???? Revenue Cycle, Insurance & TPA - Oversee billing, insurance, TPA and cashless processes. - Improve pre-authorisation, claim submission and settlement processes. - Monitor claim rejections, outstanding receivables and collection efficiency. ???? Procurement & Cost Control - Oversee procurement, vendor management, inventory and medical/non-medical supplies. - Ensure optimum utilisation of resources and effective cost control. - Monitor pharmacy, consumables, equipment and facility requirements. Candidate Profile - 16+ years of overall experience in Hospitals - Proven experience managing hospital operations at a senior leadership level. - Experience handling 100+ bedded hospitals - Strong P&L, financial management and business development experience. - Excellent people and stakeholder management skills - Strong understanding of hospital revenue cycle, billing, insurance/TPA and collections. - Experience in quality, compliance, NABH and hospital accreditation processes preferred. - Strong leadership, strategic thinking, decision-making and problem-solving skills. - Should be smart, dynamic, commercially oriented and result-driven, with the ability to independently develop and grow the branch

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