Operations Head

Job Description : OPERATIONS HEAD UAE Job Role : Head Of Operations PositionObjective : · Toholistically and effectively manage the Group Operations (includingCentral Operations, Retail Assets Center, Trade Finance Operations,Treasury Investments & Securities Operations). · To enhance the operational systems, business processesand policies, control to support operations management. Key RoleResponsibilities : FunctionalManagement Management of overall function ofOperations (Central Operations, Trade Finance Operations, RetailAssets Center, Treasury, Investments and Securities Operations)including : · Ensure that theoperations functions of the company are run effectively andefficiently so that each operational division performs in termswith their strategic plan, developmental plan and operational planobjectives. · Build, implement, maintain andmanage an effective system of controls throughout the OperationsUnit covering non-financial as well as financialcontrols. · Ensure that operating objectives andstandards of performance are owned by management as well asemployees. · Oversee all the daily activitiesand duties performed by the different units. · Define Turnaround Time (TAT) with consultation of keystakeholders and install tools to monitor performance, with the aimto meet the internal and external customer’sexpectations. · Ensure that appropriatestandards of conduct are established and complied with. · Set the operations yearly budget and non-financialtargets, agreeing it with GCOO, and work towards fulfillingit. · Act as per delegated authorities andescalate issues as appropriate. · Improveprocesses and policies in support of organizational goals.Formulate and implement department and organizational policies andprocedures to maximize output. Monitor adherence to rules,regulations and procedures. · Actively andcontinuously work towards operational excellence. · Close all Audit & Compliance issues pertaining toOperations Units and works towards less Audit & ComplianceObservations. · Contribute towards theachievement of company’s strategic and operationalobjectives. PeopleManagement · Build and lead aneffective and cohesive Operations Management team. · Act as the operations change management catalyst, drivingpositive change among subordinates · Manageorganizational structure, modifications and selection of new teammembers. · To contribute to thecompany’s Talent Management processes, supporting staffwith identified potential to realize and achieve their fullpotential within the company. · In consultationwith HR implement effective succession planning, people management,development, recruitment, and retention strategies for theOperations Unit. · Manage performance reviewsand professional development plans for team. General · To provideprofessional leadership to all levels throughout thecompany · Manage relationships with externalservice / resource providers Attendance Punctuality Code of Conduct Policy ofSecrecy General cleanliness As per HRpolicy · To perform any other task asassigned by the GCOO. DesiredSkills and Experience · Strong Financial Banking Operationsunderstanding. · Knowledge for IT systemdevelopment and changes. · Leadership andmanagement abilities to oversee the firm. · Skills and ability to identify issues, formulateopinions, make conclusions and recommend solutions. · Strong process and planning orientation. · Goal-oriented, task driven. · Designsefficient systems, seeks productivity. · Logicalapproach to identifying and evaluating issues and problemsolving. · Able to see the big picture and planout details. · Ability to understand &read legal documents. · Attention todetail.

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