General Manager

Job Description : HEAD OF AUTOMATIVE AND TRANSPORT Al Futtaim Logistics is currently looking for the Head of Automotive and Transport who will oversee the entire operations and financial performance of the Transport and Automotive Department Reporting to the Managing Director, your key responsibilities are as follows: Complete accountability & responsibility ownership of the Business Unit Fully accountable for the growth, success and operational/financial results of the BU. Fully accountable for all the assets under control, both human and material. Complete ownership of the BU operational processes & risks, including the regular review and improvement thereof Key authority to represent the BU with the Customers, Government authorities, Senior Company Management and all Staff within the BU. Ensuring proactive and on-going liaison, communication and action with all internal departments/customers in order to maximize intra-company efficiencies and bridge inter-departmental relationships. Actively define and participate in the yearly planning in order to ensure daily, weekly and monthly targets are achieved as set out in the Service Level Agreement (SLA). In-depth understanding and total ownership of the P&L and Budget to monitor progress and control cost within the Sector Set signed SLAs with customer Develop Operating Plans and ensure targets have been achieved through regular review Report Monthly KPI’s & Financials to the Management/Customer Anticipate potential threats and opportunities Formulate strategic plans to grow both existing and new business within the BU Sector Apply a broad knowledge and perspective to anticipate future trends and consequences Use appropriate tools to achieve a short term and long term business objectives Develop levels in the supply chain process in terms of cost and service levels to increase operational efficiency. Develop and recommend accurate and realistic business process. Maintain an effective but lean organization. Developing SOP’s to maintain a clear and transparent system processes Maximize the use of SAP in order to ensure smooth, on-time and auditable order generation, invoicing and distribution Maximise the use of SAP to deliver enhanced storage and process strategies Provide suggestions and raise areas of concern in order to meet customer expectations Manage Human Resources to maintain and increase high standards of employee competence, productivity and development. Strong understanding and practise of sound & sustainable people management in order to maximise efficiency and morale. Organizes the team(s) to ensure that plans are translated into action. Provide accurate and timely feedback to colleagues on their performance through Regular Progress Reviews. Identify training needs in line to businesses requirement. Ensure open positions are filled in line to the business needs Ensure that internal promotions are considered as an option where relevant, in order to cultivate a culture of motivation and promote individual career growth prospects, thus fostering a win-win HR relationship between company & staff. Recognizing that the staff forms the most critical and costly investment of the company. Minimize staff turnover by creating a highly productive, rewarding environment. Create and implement activity-based incentive schemes where relevant and mutually beneficial Maintains appropriate levels of productivity in fast changing environments Regular communication with Senior Management on key HR issues Ensure that succession planning, skills-sharing & multi-tasking forms an integral part of the team building strategy so as to maximise flexibility and continuity. Negotiate rates & service levels with customers to ensure value-added business opportunities are continuously developed / maintained Establish and maintain effective relationships with customers – Key Account Management Follow-up with customers to assure that products and services meet their needs. Create and develop projects with the customers’ support in order to improve efficiencies /volumes and achieve mutually-beneficial results. Review regularly statistical reports concerning the customer, competition and the market coverage/share. Act as a point of first contact for the customer for all contracts in the BU in order to maximise communication & action between all parties in the supply chain so as to maximise final service delivery to the client. About You: To be considered for this exciting opportunity, you should have the following qualification, experience and skills: Minimum Qualifications and Knowledge: Bachelor’s degree in Economics / Engineering and Master’s degree in Business Administration Minimum Experience: 8 years managerial experience in a transport/automotive environment Job-Specific Skills: Knowledge of GCC road networks and operations, Fleet Management, Warehousing and Distribution, Relocations and routing and scheduling. Candidate with customer centric approach and operationally proactive by nature will be highly needed for this role to ensure daily departmental tasks, routines and resources are available to deliver high quality services. You must have strong communication skills, be a confident decision maker, have excellent leadership skills and be able to influence others. You will be an engaging leader with a skill for developing talent, a drive for result.

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