Sales Business Operations Manager

Job Description : SALES BUSINESS OPERATIONS MANAGER NIGERIA · The Sales Business Operations Manager will provide overall leadership for the regional sales organization, · He / she will develop key sales strategies, route to market and execution plans to achieve the corporate growth objectives in Eastern Nigeria · He/ She will also be responsible for the human capital development of the Sales Force in South East. Key responsibilities and accountabilities The Sales Business Operations Manager is responsible for: · Assessing and identifying new opportunities for growth in current and prospective markets. · Develop and Implement Route to Market strategies · Generating demand & developing new markets through BTL on the ground activity / activations in conjunction with Trade Marketing · Create regional sales plans and quotas in alignment with business objectives · Forecast quarterly and annual profits · Monitor Rebate & Allowances Allocation for Regions/State in conjunction with National Sales Manager · Identify hiring needs, select and train new salespeople · Prepare and review the annual budget for the area of responsibility · Analyze regional market trends and discover new opportunities for growth · Address potential problems and suggest prompt solutions · Suggest new services/products and innovative sales techniques to increase customer satisfaction · Design business strategies and plans to meet the company goals. · Align sales targets for his/her region and ensures achievement · Define and monitor sales performance in the various sales channels within geographical scope · Establish and manage strategic business relationships with key account customers · Align/set and communicate key priorities and KPIs to sales managers · Organize, coach, challenge, & develop staff within the sales organization Reporting Lines: Reports to the National Sales Manager Direct Reports: · Regional Business Manager · Distribution Development Managers Main Functional Relationships Key Contacts (internal): • Company Management Team • Marketing Team (Trade Marketing and Brand Managers) (external): • Distributors • Wholesalers • Retailers • Vendors • Key Account Customers • Regulatory Organisations • Traditional Rulers Requirements Key Result Area KRA Weightage Performance Target Sale Volume and Value 65% 100% Penetration 20% 100% Visibility/Customer Satisfaction 10% 100% Relationship Management 5% 100% Performance Criteria · Revenue · Customer Satisfaction · Market Penetration/Coverage · Team Management & Development · Cost of Serve/sale · Number of Customers (Distributors, Wholesalers, Retailers, Consumers and Key Accounts’ Customers) Experience and Functional Capabilities · Bachelor’s Degree in relevant field. · Master’s in finance or any relevant field · 10+ years of sales experience in FMCG/Drinks Business · 5+ years’ experience in a significant leadership role in FMCG/Drinks Business · Good knowledge and extensive work experience of Eastern Nigerian Market with proven experience · Proven success working in a fast-paced, high-growth environment · Change Management skills required. · Business, Analytical, and Financial Acumen required. · Excellent communication, presentation, and negotiation skills required. · Excellent entrepreneurial and commercial awareness · High degree of assertiveness across cultural and geographical diversity · Persuasive skills, with networking competence · Keen business sense, with the ability to find creative business-oriented solutions to problems Behavioural Competence · Extrovert · Conflict resolution · Conscientious · Innovative · Creative · Strong leadership · Emotional Intelligence - Empathy · Team building · Delegat

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