Group IT Manager

Job Description : GROUP IT MANAGER DUBAI AED 40K+ Position Purpose : Overall group- wide ICT operations and security of Middle East IT operations. Manage the day to day operations of the IT department. Position Responsibilities: Accomplishes information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures. Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities. Maintains organization’s effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies. Directs technological research by studying organization goals, strategies, practices, and user projects. Working closely with the team to ensure all projects in hand are on time and delivered within time-frames set out. Completes projects by coordinating resources and timetables with user departments and data center. Verifies application results by conducting system audits of technologies implemented. Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures. Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements. Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action. Maintains quality service by establishing and enforcing organization standards. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. Contributes to team effort by accomplishing related results as needed. Group Overview Currently have large user base connecting to a Wide Area Network (WAN) on a Heterogeneous network running Microsoft and LINUX servers Group wide border security is employed by way of Firewalls Servers made up of physical and Virtual comprising production, file, backup, SAN, Blades Backup and recovery systems are in place The IT department has a full complement of support persons employing an internationally accepted standard support structure of Helpdesk, Desktop, Network, Applications, Web and Applications development and ERP support units Custom applications for various business units have been developed and are supported in house as are all ERP functions The group employs group wide network, desktop, server and applications management tools Focus is placed on first level resolution with 70% of all issues resolved at this level and remaining issues escalated internally and or to support vendors ICT support extends to the company owner and senior management computing needs

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