Chief Technology Officer

CHIEF TECHNOLOGICAL OFFICER JAMAICA FOR TELECOM Lead the overall technical operation of the GSM mobile network in the country. In conjunction with the Group Operations Director devise the strategy for the Technology department of the MNO ensuring alignment with Company goals and values. Work with business stakeholders to agree a Business Case development framework, which ensures goal congruence and joint ownership of initiatives within the Technology department. Oversee the design and operation of the network to ensure optimal quality of service and availability for the various nodes within the MNO’s network. Work closely with the market CFO and take full responsibility for the Technical Capex & Opex Budgets for rollout and operations. Produce, maintain and implement a 3 years expansion/investment plan (CAPEX) that will deliver a network in line with an approved network strategy and with the company business targets. Report and optimize overall engineering operational expenditure (mainly support, electricity, fuel and HR costs) Secure roll out targets according to company requirements for coverage and capacity by implement necessary radio, core, transmission and VAS expansions. Liaise with vendors and service providers to ensure that all Customer Service Requests raised are dealt with in an efficient and timely manner according to contractual agreement. Provide leadership, support and guidance to the technical management team to ensure that the team can deliver on their stated objectives through ongoing assessment, coaching and development. Meet and report on license commitments – roll out, QoS targets, ensuring compliance with telecom authority policies (spectrum, reporting,) that are linked to technical matters. Liaise with the incumbent and the Telecom Regulator for all the interworking issues. Skills, qualifications and experience: Degree/ diploma in telecommunication/Electrical/Electronic Engineering or similar Proven track record in the area of Charging System, Transmission, BSC & MSC elements & end-to-end GSM networks Network Operations/Managed Services, Program Management, Network Planning/Technical Strategy, Network Cost Optimisation, Disaster Recovery/Business Continuity, Core/IN/VAS/Radio & Transport Networks, 3G, 4G, 5G, IMS, VOLTE, WiFi, NFV, Cloud Services At least 20 years’ experience in the Telecoms industry with a minimum of 3 years’ experience in a senior management role, ideally in a similar role in fast-paced telecom emerging markets Capacity to work under sustained pressure Experienced in Group & Opco level leadership roles with telecom companies Managed large CAPEX/ OPEX budgets, strong Vendor Management skills Possess effective presentation, verbal and written communication skills. Strong problem solving, analytical and decision-making skills.

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Project Manager

Project Manager Large Solar Projects Saudi Arabia 20+yrs experience.

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Finance and Accounts Manager

Finance & Accounts Manager Education : CA / CFA/ ICWA /CA Inter / ICWA Inter/ MBA - Finance Exp. Required : 10+ years Job Location : Central Africa Job Description: • Minimum 10 years of experience in financial analysis, budgeting, and financial modelling, preferably in the renewable energy or construction industry * Proficiency in financial modelling software (e.g., Excel, Microsoft Power BI, Tableau) and ERP systems; experience with project management software (e.g., Primavera, Procore, Zoho) is a plus • Detailed, Closely Estimated, Financial Modelling that are also presentable to the management and other key stakeholders for the project • Monitoring and highlighting budgets vs actuals and suggested areas for cost control/optimization. • Budgeting Accuracy and Variance Analysis between Actual and Budgeted Project Costs • Project Profitability, Cash Flow Management, Financial Reporting Accuracy and Timeliness, Cost Reduction, Accounts Tracking & Management • Assess Financial systems and SOPs. • Understand Project Pipeline and evaluate the current financial models representing them • Update any existing Financial Models and revise financial models for projects • Complete Financial Analysis of the Ongoing Projects and the Company • Formalise and Publish Updated MIS Reports to key stakeholders • Review Financial and Accounting Controls • Create projections and financial models for all projects in pipeline.

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Purchase Engineer

Purchase Engineer UGANDA Industry: Agro-based (Sugar ) Experience: 10 yrs of exp in same field Salary: woo USD+Expat benefits

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General Manager Operations

GM Operations Chemical/Adhesives/Polymers/ Industry: Resins NIGERIA Qualification: B.E/B.Tech (Chemical/Mech) / MBA Operations Min 15 yrs of exp in manufacturing Plant Ops Upto 3000 USD+Expat benefits

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General Manager Human Resources

GM HR EAST AFRICAN REGION This is for consumer durable distribution company 20+ years experience Design strategy and set goals for growth Ensure employees are motivated and productive Creating and managing budgets. Ensure employees work productively and develop professionally Oversee recruitment and training of new employees

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General Manager Human Resources

GM HR WEST AFRICAN REGION This is for consumer durable distribution company 20+ years experience Design strategy and set goals for growth Ensure employees are motivated and productive Creating and managing budgets. Ensure employees work productively and develop professionally Oversee recruitment and training of new employees

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Human Resources Director

HR Director to join an established and hyper-growing FinTech with a Pan-MEA mission based in Dubai. As the HRD, you will play a key role in shaping the internal communication, driving organizational goal setting and achievement. You will be responsible for fostering a transparent environment that engages employees. We are looking for someone with a minimum of 10 years HR experience on a Head or Director level within a similar industry. The salary for this position is 50k AED plus benefits.

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FP & A Manager

FP&A Manager - Dubai Based multi-national technology company that has its headquarters based out of Dubai and is looking for a FP&A manager. Salary is 35,000AED per month plus benefits.

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Senior Director

SENIOR DIRECTOR PREPAID MARKETING KUWAIT Role purpose is to lead rapidly changing prepaid telecom space in Kuwait. In this highly visible and growth-oriented role, one will be responsible for planning and development of segment marketing, communication and sales strategy along with the execution that supports and aligns with the MNO’s business objectives. This includes the complete range of go-to-market, content and demand generation strategy for the segment. Also responsible for developing and implementing marketing communications plans that drive the demand for company products and brand. Key accountabilities and activities: Design, plan and execute the Segment strategy according to the company’s objectives (Annual/quarterly/monthly). Develop and maintain a strategic perspective – based on marketplace and fundamental customer needs and satisfaction Strategic management and development of the product portfolio, offering and lifecycle management Strategic lead on prepaid, roaming and international segment customer lifecycle management (revenue enhancement and retention). Lead on the positioning, defining shaping the companies postpaid digital products. Lead the budgeting, business and Roadmap planning and resource allocation for the Segment. Be product owner throughout the life cycle. Conduct multi-year product planning to determine product life-cycle decisions, ensure consistency with overall marketing and corporate strategy Spearhead corporate turnaround by leading a cross-functional, multicultural team, transforming product portfolio, brand repositioning, data monetization, content focus and differentiated superior customer experience Create and implement Long term strategy focusing on Data and High Value Customers, Fixed Mobile Convergence Strategy, VoLTE and new business opportunities like Big Data, M2M, etc. Full P&L ownership of a hundred plus million-dollar size product, portfolio-initiated customer insight and market research for supporting business objectives. Lead requirements and approve the brief for the Market Research projects. Generate the yearly customer insight requirements plan (market researches, mystery shopping, customer experience measurements, competitive analysis, etc.) Market Analysis: assess market and customer dynamics and incorporate into offer development and lifecycle activities Develop and implement the Segment Business Plan Yearly Activity Roadmap. Responsible for subscriber target, acquisition and revenue for the entire segment. Lead (plan, execute, follow up) the team towards achievement of Segment Business Plan goals (including financial contribution) Manage ARPU development through strategies and tactics built on and using segmented offering, penetration, usage, recharge, bundling, pricing, etc. Use market and customer Segmentation for the Segment as per customer value segmentation, Customer behavioral segmentation, Customer life cycle segmentation and customer value migration. Develop compelling positioning and value proposition and selling tools. This can be for acquiring new customers, as well for existing base to enhance revenue. Develop business plans and product positioning in the marketplace. Plan and execute business cases for any new product or promos as per the roadmap. Set the scope and objective for the segment, schedule and financial terms of segment-related activities with the purpose to secure necessary operational involvement and resources from that particular Function. Accountable for revenue attainment and profitability and success of product or group of products through development and execution of comprehensive marketing plan. Existing base revenue enhancement by identifying opportunities or by solving gaps with segmented promotion approach and thus running many campaigns in a month. Campaign management and Campaign measurement with test and control. Drive device and technology strategy as per segment objectives and needs Drive digital and non-digital product offerings to attract and retain consumers, uplift their value and life time with us Drive and set sales KPIs on pipeline management of SIMs and recharge Drive Gross Add market share for the MNO thru pre-paid acquisition. Enrich the customer experience by actively influencing product development, products/offerings display across all channels (online, offline). Actively review and suggest changes to the postpaid customers dunning process in collaboration with the finance and CC department. Interact and set business requirements for third party suppliers, vendors or partners. Define Loyalty program (Nojoom) roadmap for segment according to the company objectives to decrease the churn. Successfully influencing brand and positioning strategies; aligning cross-functional teams and collaboration with internal and external stakeholders for new product promotions with focus on building comprehensive digital marketing plans. Driving innovations by introducing “industry first” propositions to create and boost revenue streams, preference, differentiation. Responsible for implementing ongoing product development and feature implementation based on market and segment opportunities Navigating complex and fast-moving technology landscape to harness opportunities and steer away from threats by launching propositions in market Rationalizing marketing investments by changing product mix/negotiating device prices/Subsidy/GTMSet the pricing strategy and positioning for the Segment offering. Align with Pricing specialists for the right pricing tactics and actions in order to deliver the objectives. Align pricing with the other segments and overall pricing strategies. Drive measures to improve channel accountability and profitability that include distribution and investment Define the segment subsidy strategy in coordination with the pricing department Develop and reshape retention offers for the prepaid segment (save desk, telemarketing, renewals, etc.) Steering and approving the pricing positioning of add-ons and other services that are sold to the prepaid and roaming and international segment customers. Set the pricing strategy and tactical offerings all prepaid device bundles and for the prepaid segment “Xpress device” portfolio. Maximizing the Loyalty program via defining the pricing strategy for the program. Defining the “burn and earn” campaigns for the loyalty program customer base. Ensure that the products and services are in line with the rules and guidelines of the Kuwait Regulatory body (CITRA)Management and coordination of product development projects Evaluation and resolution of technical feasibility, design optimization, and production issues Ensuring that labelling and marketing/promotional literature match product specifications Researching and monitoring existing client base and industry developments and identifying potential new product opportunities Working with other departments to establish a design, technology, product development, and vendor strategy Managing project budgets and preparation of financial analysis reports for top management Ensuring that project/department milestones/goals are met and adhered to approved budgets Lead and approve business cases and Engagement Documents (ED) for new product launches as well as for existing offerings. Lead and approve Product Description Documents (PDD) for the Product Development team for technical implementation. Assist in technical implementation as required by the leading PD team. Approve RFBT and TRFS for new product launches Define the business rules for the whole prepaid segment and roaming and international offers (new products and services and loyalty offerings) Define along with the PD team state of the art customer experience for all products and services Define Digital products and influence their development via new and existing platforms Extensive knowledge of departmental processes Management of subordinate staff in the day-to-day performance of their jobs. Set direction and approve the brief for Marcom and media planning for product and promotions launches. Collaborate with sales team to plan / execute new offers in the market and to ensure high share of gross additions/profitability/migrations/renewals. Set and approve commissions and incentive systems for the Sales department in alignment with Sales Channel Director Set and approve commissions and incentive systems for the Outbound internal and external teams in alignment with key stakeholders for telemarketing efforts Roll out trade marketing initiatives to drive growth in business and increase top of mind awareness of the MNO’s brand Collaborate with the regulatory department in defining the submissions and getting the approval for the new products and services to regulatory body (CITRA) Provide the inputs for the training of all internal and external front liners that are involved in campaigns execution. Actively define KYC rules in collaboration with the sales and finance department. To formulate business strategy to meet current and future needs of international services both for prepaid and postpaid segment To provide market intelligence on local and international needs for possible new product development for prepaid and postpaid segment To achieve business targets according to the business plan for prepaid and postpaid segment To work with the legal, Finance and technology departments international interconnection Establish and manage business relationship with international carriers and suppliers Compile business proposals and conduct presentations to international carrier and customers Rates negotiations and analysis on international telecom service Build acquisition, usage and retention strategies, programs and plans for the international users for prepaid and postpaid segment Create, propose and achieve the launch of differentiating products, tariffs, solutions and initiatives able to delight customers, differentiate from competitors and convince management for the implementation of these products Liaise with Technology department regarding planning and implementation of capacity links Establish new roaming agreements and sign preferred agreements with key operators Sustain existing and grow roaming revenues Increase the roaming agreement base Establish wholesale SMS partnerships Establish implementation of roaming tools Achieve wholesale rate reduction to support retail initiatives Create disruptive retail products to turn around roaming business and to win competition for prepaid and postpaid segment Specify market requirements for current and future products by understanding, articulating the retail roaming needs of Operators and transform them into action plans in order to cultivate the roaming business Develop successful commercial and business models/formulas to grow roaming business Build acquisition, usage and retention strategies, programs and plans for the Outbound Travelers Create, propose and achieve the launch of differentiating products, tariffs, solutions and initiatives able to delight customers, differentiate from competitors and convince management for the implementation of these products Drive and develop plans to manage the threats and opportunities posed by the entry of MVNOs, and OTT offerings Understand the competitive landscape (competitors’ main products, services and market share) Facilitate and coordinate roaming related products as per the project timeline coordinating with relevant parties in the operators Lead and negotiate commercial wholesale roaming deals for operators with internal/external partners Drive and manage commercial models to support retail and wholesale growth in roaming Responsible for setting up of the Life Cycle Management function including putting into place the Strategy and programs required. Build CVM framework for the upcoming years with the necessary components to reach High Standard CVM practice Link the defined strategy with realistic, next level and measurable Business Revenue targets Oversee and drive the Lifecycle of existing customers and to increase their Life Time Value for the MNO. Accountable for retaining existing Voice and Data customers (Small Screen and large Screen Prepaid), monitoring their usage and behavior, adjusting forecasts, and creating a win-win value proposition. Participate in the budget exercise for the year – Revenue planning and Capex / Opex planning. Achieve the required amount of Retained customers via different Retention Campaigns and offers as per the agreed upon Annual Operating Budget. Approve the documentation of the stages in a customer’s lifecycle and the movement from stage to stage and recommend changes if needed. Partner with Sales, Marketing, Products, Technology, Finance, CC, Legal and any other function as required evaluate, plan, coordinate and deliver the required KPIs related to Churn, Retention, Usage. Provide input into the overall MNO’s revenue targets through the retention of customers and activities to be undertaken to reach these goals. Ensure that Retention campaigns and Programs have offers backed by a business case where the offer is attractive, ensure they make commercial sense. Ensure the development criteria for monthly monitoring and analysis of customer churn within different product groups and customer segments. Develop and track the annual budget for retention activities Build and nurture the culture of retention and Upsell / Cross Sell within the organization. Significant changes are required in the DNA of the organization to ensure that we progress on this front. Oversee the setting up of the new function with adequate staffing who have Authority and responsibility on the Platform to be introduced. Oversee to ensure that all Campaigns which are towards customers are prioritized and run on the Campaign Management once the platform is live. Ensure that the necessary types of triggers and promos are developed and delivered on the system so that Marketing can run campaigns independent of Technology intervention except in the cases of new types of promos /offers. Define along with the Director CVM the contact policy, process and also the out of policy process. This process needs to be documented and signed off my Management. Oversee the overall number of campaigns to be run, manage priorities, and manage the contact policy, sharing of the analysis and KPI on a regular basis. Ensure that all relevant departments who need to run campaigns are coordinated with – Product Marketing, PD, VAS, Segments, Sales, CC, CE, Retention, Loyalty and any other teams as required. Insuring customer base retention activities Insuring growth in active base by both retaining customer and reactivation Dormant and low users. Responsible for adding value and taking the existing Customer retention Program to the next level. Build the Strategy and Roadmap and ensure it is reviewed and maintained quarterly and annually. Partner with all relevant departments within the organization to continuously improve the customer experience. Continuously driving team to refresh, tweak and run get, grow and keep campaigns. Push teams to use scientific modelling approach in campaign design and execution Continuously work on enhancing CVM capabilities by driving teams to deliver state of art new age solutions to improve customer experience, e.g.: Analytics and advance analytics Contextual marketing Real time triggers Next Best Offer Automation Digital and mobile App integration Big data integration Identify the adequate external partners in each CVM area to achieve Best In Class CVM practices: CMS, CVM analytics, Digital CVM, Next Best Offer, Contextual and triggered marketing Oversee the development of a new prepaid online product/portfolio, from its inception to its launch. By using market data, manage new and existing products, and identify ways to enhance digital postpaid products based on market feedback. Plan out successful digital product launch campaigns, reaching out to new and existing MNO’s consumers and finding out what is the best digital offering for postpaid market. Act as a mediator between digital products channel team, pricing, comms and PD teams by communicating consumer needs and translating those needs into new products and offers that will be exclusively sold via online/digital channels. Create a compelling strategy to both grow and transform prepaid digital products/offering Develop a product roadmap across multiple domains, ensuring critical dependencies are identified and the best solutions for the customer are delivered every time, on-time Define and develop prepaid segment digital product KPIs to be contribute to the overall company performance. Create and adjust offering based on the data drive decisions from internal and external platforms. Decision Management to help manage and monitor Digital reporting, performance and forecasting Act as business relationship manager for the product, working with various internal Chase LOBs Manage firm-wide payments roadmap in collaboration with senior product managers Create concise, compelling content and business case to present and sell concepts through to senior management Work with analytics resources to build and deliver a monthly product dashboard to management Execute each program in the strategic portfolio, including quickly escalating key issues/recommendations to Senior management for resolution Work closely with business and technology teams in developing a cohesive digital payment strategy that delivers the best products for our customers Develop post launch analysis and take corrective actions. Monitor and report segment KPI and status against targets and budget. Perform competitive analysis to evaluate product capabilities, pricing, promotion, distribution; analyze how these impact market share. Recommend and implement changes required to be competitive. Rationalize solution offerings by performing map/gap analysis against current offering and market opportunities. Establish requirements to effectively manage and track to a plan of record, including total sales, revenue, churn and contribution Update and define business rules as per the business requirements to maximize the revenue output Set and monitor specific KPI’s for each team member’s performance, qualitative and quantitative Proactively manage and motivate the team to be highly professional and results oriented. Work to improve employee performance through personal coaching and identifying training and development needs. Ensure Individual Development Plans (IDP) are completed for all staff in accordance with the MNO’s policy. Recruit reporting staff as required. Conduct annual performance appraisals (Performance Management System) and ensure objectives set are monitored and achieved. Delegate responsibility to direct reports, in accordance with their role and ability, to ensure they are developed and maximize their potential. Manage outsourced stuff according to set KPIs for the partners scope Foster strong relationships with internal and external resources. Engage with different functional teams and business units (in order to drive business success and optimization. Attend Operations and Marketing division meetings as required. Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise. Attend Training Programs, Courses, Seminars, conferences, vendor meetings, User Groups and presentations to be ready with the latest business ideas. Other duties as reporting directed by the line manager or other top management members. Maintaining effective relationships with business and technology partner, regulator and other commercial and professional bodies Qualifications and requirements: Plan out successful digital product launch campaigns, reaching out to new and existing MNO’s consumers and finding out what is the best digital offering for postpaid market. Act as a mediator between digital products channel team, pricing, comms and PD teams by communicating consumer needs and translating those needs into new products and offers that will be exclusively sold via online/digital channels. Create a compelling strategy to both grow and transform prepaid digital products/offering Develop a product roadmap across multiple domains, ensuring critical dependencies are identified and the best solutions for the customer are delivered every time, on-time Define and develop prepaid segment digital product KPIs to be contribute to the overall company performance. Create and adjust offering based on the data drive decisions from internal and external platforms. Decision Management to help manage and monitor Digital reporting, performance and forecasting Act as business relationship manager for the product, working with various internal Chase LOBs Manage firm-wide payments roadmap in collaboration with senior product managers Create concise, compelling content and business case to present and sell concepts through to senior management Work with analytics resources to build and deliver a monthly product dashboard to management Execute each program in the strategic portfolio, including quickly escalating key issues/recommendations to Senior management for resolution Work closely with business and technology teams in developing a cohesive digital payment strategy that delivers the best products for our customers Develop post launch analysis and take corrective actions. Monitor and report segment KPI and status against targets and budget. Perform competitive analysis to evaluate product capabilities, pricing, promotion, distribution; analyze how these impact market share. Recommend and implement changes required to be competitive. Rationalize solution offerings by performing map/gap analysis against current offering and market opportunities. Establish requirements to effectively manage and track to a plan of record, including total sales, revenue, churn and contribution Update and define business rules as per the business requirements to maximize the revenue output Set and monitor specific KPI’s for each team member’s performance, qualitative and quantitative Proactively manage and motivate the team to be highly professional and results oriented. Work to improve employee performance through personal coaching and identifying training and development needs. Ensure Individual Development Plans (IDP) are completed for all staff in accordance with the MNO’s policy. Recruit reporting staff as required. Conduct annual performance appraisals (Performance Management System) and ensure objectives set are monitored and achieved. Delegate responsibility to direct reports, in accordance with their role and ability, to ensure they are developed and maximize their potential. Manage outsourced stuff according to set KPIs for the partners scope Foster strong relationships with internal and external resources. Engage with different functional teams and business units (in order to drive business success and optimization. Attend Operations and Marketing division meetings as required. Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise. Attend Training Programs, Courses, Seminars, conferences, vendor meetings, User Groups and presentations to be ready with the latest business ideas. Other duties as reporting directed by the line manager or other top management members. Maintaining effective relationships with business and technology partner, regulator and other commercial and professional bodies. Required years of experience of delivering results and managing P&L in the telecommunications sector: 9+ years of management experience Strong knowledge of the telecom sector, consumer behavior and preferences Creative flair and excellent presentation skills Ability to understand and execute the measurement of results and act appropriately to improve efforts Ability to operate in a diverse multicultural, multinational work environment, exhibiting appropriate sensitivities Good knowledge of MS Office applications like Excel, Word, PowerPoint etc. Excellent command of both written and verbal English Master’s degree in Management, Finance or related discipline and appropriate registration with a recognized professional institute Demonstrated knowledge in the following required: Consumer marketing Budget skills Multichannel marketing Strong Creative skills Strong Analytical skills Strong Project Management skills Management skills Strong interpersonal communication skills

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Senior Director

SENIOR DIRECTOR POST PAID MARKETING KUWAIT Management and development of Post-paid Segment according to the company’s objectives. Full profit and loss responsibility and budget ownership of post-paid segment. Owner of a multimillion Kuwait dinar B2C post-paid portfolio. Develop, implement and own post-paid strategy for total B2C post-paid segment – small screen, digital and large screen. Plan and grow post-paid base revenue by leading multifunctional department consisted by steering segments, CVM, digital, product development and loyalty efforts. Manage complete value chain to attract, upsell, x-sell and retain post-paid customer base. Spearhead company efforts to increase revenue from the new and existing post-paid customers. Key accountabilities and activities: Design, develop, plan and execute the Segment strategy according to the company’s yearly and quarterly KPIs. Develop and maintain a strategic perspective – based on marketplace and fundamental customer needs and satisfaction. Strategic management and development of the postpaid segment products and offerings. Strategic lead of postpaid segment customer lifecycle (revenue enhancement and retention). Lead on the positioning, defining and shaping company postpaid digital products. Development of company loyalty portfolio for prepaid and postpaid customers. Lead the budgeting, business & roadmap planning and resource allocation for the postpaid segment. Be owner throughout the life cycle. Conduct multi-year product planning to determine product life-cycle decisions, ensure consistency with overall marketing and corporate strategy. Full P&L ownership of a multimillion KD postpaid portfolio. Drive device & technology strategy as per segment objectives & needs. Create and execute the MNO’s Loyalty program “Nojoom” strategy according to the company long vision goals. Drive decisions based on the customer insight and market research to support business objectives. Approve the brief for the Market Research projects. Generate the yearly customer insight requirements plan (market researches, mystery shopping, customer experience measurements, competitive analysis, etc.) Market Analysis: assess market and customer dynamics and incorporate into offer development and lifecycle activities.Develop and implement the Segment Business Plan Yearly Activity Roadmap. Accountable for revenue attainment, profitability and success of postpaid segment through development and execution of comprehensive marketing plan. Manage ARPU development through strategies and tactics built on and using segmented offering, penetration, usage, bundling, pricing, etc. Successfully influencing brand and positioning strategies aligning cross-functional teams & collaboration with internal and external stakeholders for new product promotions with focus on building comprehensive digital marketing plans. Segmentation, customer behavioral segmentation, customer life cycle segmentation & customer value migration to target post-paid customer with offerings based on their needs. Develop compelling positioning and value proposition and selling tools. Driving innovations by introducing “industry first” propositions to create & boost revenue streams, preference, differentiation. Responsible for implementing ongoing product development and feature implementation based on market & segment opportunities Navigating complex and fast-moving technology landscape to harness opportunities and steer away from threats by launching propositions in market Rationalizing marketing investments by changing product mix/negotiating device prices/Subsidy/GTM Responsible for post-paid small and large screen subscriber acquisition and migration within the base. Plan, steer and optimize company telemarketing channels based on the customer lifecycle stage. Existing postpaid base revenue enhancement by identifying CVM opportunities or by solving gaps with segmented promotions approach. Campaign management & Campaign measurement with test & Control. Postpaid base customer retention via developing and managing CVM platforms, tools, process and offering Actively review and suggest changes to the postpaid customers dunning process in collaboration with the finance and CC department. Develop positioning and strategy for Postpaid digital products offering according to the OG guide lance. Manage Loyalty program (Nojoom) benefits, partners and roadmap according to the company objectives to decrease the churn. Manage the post-paid product development efforts in order to ensure superior customer experience with new and existing products. Enrich the customer experience by actively influencing product development, products/offerings display across all channels (online, offline). Lead (plan, execute, follow up) the team towards achievement of post-paid segment business plan and KPIs (including financial contribution). Supervise and approve business cases for any new or existing product or promotion as per the roadmap. Interact and set business requirements for third party suppliers, vendors or partners to enhance the sales of the existing and new products. Set the pricing strategy and positioning for the postpaid segment offering. Align with Pricing Department for the right pricing tactics and actions in order to deliver the objectives. Align pricing with the other segments and overall pricing strategies. Drive measures to improve CVM channels accountability & profitability that include distribution and investment. Define the segment subsidy strategy in coordination with the pricing department. Develop and reshape retention offers for the postpaid segment (save desk, renewals, etc.) Steering and approving the pricing positioning of add-ons and other services that are sold to the postpaid segment customers. Set the pricing strategy and tactical offerings all postpaid device bundles and for the postpaid segment “Get the Latest” device portfolio. Maximizing the Loyalty program via defining the pricing strategy for the program. Defining the “burn and earn” campaigns for the loyalty program customer base. Set the pricing strategy for postpaid digital products Ensure that the products and services are in line with the rules and guide lance of the Kuwait Regulatory body (CITRA). Initiate customer insight and market research for CVM activities. Lead requirements and approve the brief for the Market Research projects related to the CVM. Approve business cases and Engagement Documents (ED) for new product launches as well as for existing offerings. Approve Product Description Documents (PDD) for the Product Development team for technical implementation. Approve RFBT and TRFS for new product launches. Approve business rules for the completely postpaid segment offers (new products and services and loyalty offerings). Define state of the art customer experience for all products and services. Define Digital products and influence their development via new and existing platforms. Enhance the partnership integration via the MNO’s loyalty platforms by enabling best customer experience for the loyalty program members (postpaid and prepaid). Set direction and approve briefs for Marcom & media planning agencies for product and promotions launches. Collaborate with sales team to plan / execute new offers in the market and to ensure high share of gross additions/renewals /migrations & profitability. Set and approve commissions and incentive systems for the Sales department in alignment with Sales Channel Director. Set and approve commissions and incentive systems for the outbound internal and external teams in alignment with key stakeholders. Collaborate with the regulatory department in defining the submissions and getting the approval for the new and CVM products and services to regulatory body (CITRA). Provide the inputs for the training of all internal and external frontlines that are involved in campaigns execution. Actively define KYC rules in collaboration with the sales and finance department. Develop post launch analysis and take corrective actions. Monitor and report segment KPI and status against targets and budget. Perform competitive analysis to evaluate product capabilities, pricing, promotion, distribution; analyses how these impact market share. Recommend and implement changes required to be competitive. Rationalize solution offerings by performing map/gap analysis against current offering and market opportunities. Establish requirements to effectively manage and track to a plan of record, including total sales, revenue, churn and contribution. Update and define business rules as per the business requirements to maximize the revenue output. Formulate the Customer Loyalty Program strategy. Ensure that the Roadmap is developed, reviewed and maintained on a regular level. Set and approve the budget workings of the Loyalty Program for the Annual Operating plan. Responsible that the activities undertaken are within the budgeted value of spend as per the Annual Operating Plan. Supervise cross-business loyalty/rewards efforts to increase Program penetration, user spend / redemptions, experience and engagement with the MNO’s products and services to help reduce churn & increase recommendations. Overlook rollout of the various Loyalty activities and generation of new ideas for inclusion. Approve design, implementation and execution of rewards/loyalty campaigns and offers. Ensure an integrated online and offline experience to drive ease of use for Loyalty Program members. Ensure that all means of communication are utilized like Portal, Apps, and IVR etc. Manage the Internal and external relationships relevant to Loyalty Program especially partners on a need basis. Oversee the development of a new postpaid online product/portfolio, from its inception to its launch. By using market data, manage new and existing products, and identify ways to enhance digital postpaid products based on market feedback. Plan successful digital product launch campaigns, reaching out to new and existing MNO’s consumers and finding out what is the best digital offering for postpaid market. Act as a mediator between digital products channel team, pricing, comms & PD teams by communicating consumer needs and translating those needs into new products and offers that will be exclusively sold via online/digital channels. Create a compelling strategy to both grow and transform postpaid digital products/offering Develop a product roadmap across multiple domains, ensuring critical dependencies are identified and the best solutions for the customer are delivered every time, on-time Define and develop postpaid segment digital product KPIs to be contribute to the overall company performance. Create and adjust offering based on the data drive decisions from internal and external platforms. Set and monitor specific KPI’s for each team member’s performance, qualitative and quantitative Proactively manage and motivate the team to be highly professional and results oriented. Work to improve employee performance through personal coaching and identifying training and development needs. Ensure Individual Development Plans (IDP) are completed for all staff in accordance with the MNO’s policy. Recruit reporting staff as required. Conduct annual performance appraisals (Performance Management System) and ensure objectives set are monitored and achieved. Delegate responsibility to direct reports, in accordance with their role and ability, to ensure they are developed and maximize their potential. Manage outsourced stuff according to set KPIs for the partner’s scope. Foster strong relationships with internal and external resources. Engage with different functional teams and business units (in order to drive business success and optimization). Attend Operations and Marketing division meetings as required. Proactively take responsibility for self-improvement by staying well informed of developments, knowledge and innovations in relevant field of expertise. Attend Training Programs, Courses, and Seminars, conferences, vendor meetings, User Groups and presentations to be ready with the latest business ideas. Other duties as reporting directed by the line manager or other top management members. Maintaining effective relationships with business & technology partner, regulator & other commercial & professional bodies Qualifications: Required 20+ years of experience based on progression ladder in a similar environment (consumer service industry) Minimum 15 years in telecom with proven record of accomplishment of executing revenue stimulation efforts. Strong coaching and team building experience. Proven leader with ability to develop business and people beyond ordinary. Creative and Analytical mind with desire to grow business. Experience in managing, driving & leading multifunction team of experts and managers. Ability to do multitasking and work under tight schedules. Strong knowledge of local market conditions and potential target market/customers will be advantage. Ready to go extra mile to get things done. Ability to operate in a diverse multicultural, multinational work environment, exhibiting appropriate sensitivities. Fluent verbal/written communication in English. Arabic an advantage. Good knowledge of MS Office applications like Power point, Excel, Word etc. Bachelor degree in Business, Marketing, engineering or a related discipline from a recognized institution. Project Management certification is an advantage. Proven leadership skills. Strong analytical skills. Extraordinary knowledge of the telecom value chain. C level presentation skills. High level of emotional intelligence. Demonstrated acumen in understanding the industry and its trends. Knowledge of telecommunications products and services.

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Vice President

VP-Project Advisory @ Del/Dubai, for an Indian management consulting firm! Need experience of PM, PLC, development, construction & ops for power/water projects for clients. Exp-15-25 years, CTC incl. V can be INR 1-2 cr pa.

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Plant Manager

Plant Manager TANZANIA Industry: Cosmetic manufacturing Experience: Min 15 yrs of exp Salary: 4000 USD+Expat benefits

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Finance and Operations Manager

Finance & Operation Manager Agriculture, Real Estate UGANDA 10+ years exp 2000 USD

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General Manager

GM PRINTING INDUSTRY QATAR 15+ years experience General Manager (printing industry experience is a must)

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Chief Financial Officer

CFO DRC FMCG trading company 30+ years experience Manage the company’s financial planning Plan and perform risk management duties Analyze and manage the organization’s liabilities and investments Plan, implement and manage investment strategies Manage fundraising plans and capital structure

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Chief Financial Officer

CFO IVC FMCG trading company 30+ years experience Manage the company’s financial planning Plan and perform risk management duties Analyze and manage the organization’s liabilities and investments Plan, implement and manage investment strategies Manage fundraising plans and capital structure

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Chief Financial Officer

CFO NIGERIA FMCG trading company 30+ years experience Manage the company’s financial planning Plan and perform risk management duties Analyze and manage the organization’s liabilities and investments Plan, implement and manage investment strategies Manage fundraising plans and capital structure

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General Manager

GM FMCG LIBERIA a leader in the FMCG manufacturing sector, producing a variety of food products. With a strong presence in the market, they are currently focusing on expanding their export operations. Description du poste Reporting directly to the shareholder, you will oversee day-to-day operations, optimise budgets and expenses, and structure the operations. Your responsibilities will include: Driving the development and execution of strategic initiatives to achieve business objectives and ensure sustainable growth. Overseeing all aspects of operations, from production to distribution, to ensure efficiency, quality, and compliance with industry standards. Leading cost-efficiency and continual improvement programs. Identifying and capitalising on opportunities for market expansion, product diversification, and customer acquisition. Implementing best practices in plant maintenance to improve overall equipment effectiveness. Preparing regular reports for upper management with insights and recommendations. Managing budgets and optimising expenses, while identifying cost-saving opportunities. Collaborating with managers and supervisors to implement operational activity plans and strategic goals. Engaging with stakeholders, including government agencies, local communities, and suppliers. Profil recherché You hold a Bachelor's degree in business administration, management, or a related field. You are currently in a senior leadership role within the FMCG sector, boasting a track record of driving results and leading teams to success in West Africa. Your expertise extends to strong strategic thinking and decision-making skills, enabling you to anticipate market trends, identify opportunities, and formulate effective strategies. Furthermore, you possess robust financial management skills encompassing budgeting, forecasting, and financial analysis, all aimed at driving profitability and ensuring sustainable growth. Your profound understanding of the West African market adds depth to your strategic insights and operational effectiveness.

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Cluster Chief Financial Officer

Cluster CFO : Nigeria The role would be responsible for focusing on end-to-end Commercial Activities for the different Business Units of the Cluster. He would be responsible for product profitability reports evaluate production report and supporting Unit CEOs in all commercial activities. Brief Key Responsibilities · Preparation & review of Quarterly Budget/ Forecasts/Tax Financials/ Profit and loss. • Developing and reviewing the budget for the upcoming quarter, ensuring alignment with strategic objectives and financial targets. · Managing contractual negotiations, local procurement, pricing, and plant productivity, reporting to the CEO and board · Conducting a thorough review and analysis of the BU P&L statement. This involves examining revenues, costs, and expenses to assess the financial performance, identify areas of improvement, and provide insights for strategic decision-making. · Responsible for managing commercial activities, Cost Optimization, product costing, and taxation within the Cluster · Approving import purchase orders, managing store reporting, tracking import shipments, coordinating trade documentation, financing, and insurance claims, implementing the ERP system · Timely MIS reporting and participation in SOP development with the centralized team · Coordinating and overseeing internal audits, conducting regular reviews of internal checks and controls, and standardizing processes across various verticals within the organization Experience & Qualifications · CAs with 25+ years of experience of Budgeting, Accounting Costing in manufacturing industry · Experienced in Driving Cost Optimization Project and Identifying Process Automation in Manufacturing set up · Experience in working on ERP Microsoft Navision would be an added advantage.

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