Production Manager

PRODUCTION MANAGER JORDAN Lead plant operations - PDN, QA, MAINT, NPD, SCM, NPI etc Factory Mgmt - Process Mgmt & Manufacturing Operations Understand customers’ requirements & regulatory compliance Apply if you have PLASTICS EXTRUSION BAGS / Similar MANUFACTURING exp DME/BE/CIPET 10+yrs exp with any PLASTIC / POLYBAGS EXTRUSION BAGS Unit 3+yrs as Production Head / Manager must Strong exposure in PLASTICS POLYBAGS EXTRUSION BAGS must

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Production Manager

PRODUCTION MANAGER UAE Lead plant operations - PDN, QA, MAINT, NPD, SCM, NPI etc Factory Mgmt - Process Mgmt & Manufacturing Operations Understand customers’ requirements & regulatory compliance Apply if you have PLASTICS EXTRUSION BAGS / Similar MANUFACTURING exp DME/BE/CIPET 10+yrs exp with any PLASTIC / POLYBAGS EXTRUSION BAGS Unit 3+yrs as Production Head / Manager must Strong exposure in PLASTICS POLYBAGS EXTRUSION BAGS must

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Business Unit Manager

BUSINESS UNIT MANAGER ZIMBABWE FOR TRUCKS Takes accountability for the successful day-to-day operations of the business unit and ensures efficient and effective use of the Business Unit’s resources. Formulates, implements and monitors Business Unit plans and budgets. Achieves budgeted monthly and annual business unit targets including sales, revenue and profitability targets. Implements, monitors and controls the approved budget for the Business Unit to ensure optimum use of resources and ensure that all necessary financial controls are in place to comply with the Company’s regulatory requirements. Analyses and reviews business unit expenses against budget and proffers solutions to address variances. Ensures that month end and year end procedures in the business unit are done for the Business Unit. Implements Group credit policy at business unit. Manages all company assets (stocks, cash, debtors, fixed property and movable assets) at the Unit. Maintains good liaison with customers, suppliers, all stakeholders, Group stakeholders and all staff. Maintains customer retention by creating and maintaining cordial relations with customers and suppliers. Monitors feedback from customers to measure their satisfaction with company service and products. Identifies and exploits new business with existing and potential customers. Formulates and implements the Business Unit’s marketing campaign and promotional programs. Monitors Business Unit performance as per key performance indicators template and identify areas for improvement. Ensures application of internal controls, as documented in the company policies and procedures manual in order to ensure protection of the business from both internal and external risks. Directs and manage the staff to ensure that they are appropriately trained and motivated to carry out their responsibilities to the required standards. Supervises subordinates and conducts quarterly performance reviews A strong and practical leader, possessing a strong analytical mind, problem solving skills and has experienced working with senior level stakeholders. Well organized, logical thinker with strong MS Office skills and ability to meet deadlines. Ability to maintain and develop relationships, collaborate and share accountability to drive consistent and seamless delivery. An effective, confident communicator is required, one who can demonstrate interpersonal flexibility, initiative, innovation, perseverance and integrity. Degree in Commercial, Marketing, Accounting, Finance, Sales, Logistics, Engineering OR equivalent OR Proven Management prowess & experience in the Motor or related industries. Post graduate degree or diploma in Management, Business, Marketing or related field is an advantage but not mandatory. Minimum 18 years of experience in a similar or related environment and 1 year should be at a supervisory level.

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Finance Director

FINANCE DIRECTOR TANZANIA Take full responsibility for the monthly financial close process and reporting for the East African based business units ensuring accurate and timeous submission as per corporate guidelines. Provides commercial advice to Local and Regional Leadership. Lead through others to foster a culture of excellence in service delivery and commercial intent. Implement and maintain a sound control environment in line with corporate policies. Uses data and analytics to identify opportunities for working capital optimisation, cost and cash management, margin improvement and overall profit performance. Full ownership of monthly reporting pack to regional Finance Director and FP&A team. Manage finance teams in both sites (Tanzania and Kenya). Prepare in-depth accurate financial analyses under strict deadlines. High focus on analytical skills and reporting (bridge/waterfall analyses). Partner with local Executive Team to assure achievement of the overall corporate objectives, including analyzing data to initiate improvements and cost savings. Conduct business reviews with departments on a regular basis and assist with profit improvement programs. Development and implementation of strategic financial strategy with assistance of Regional Finance Director. Assist with onboarding new business units in the region (when applicable). Continuously assess and update business risk and opportunity matrix. Cash management - manage overall Capex spend through assessment of investments; and improve working capital. Tax Compliance – Main point of contact regarding revenue authority audits/submissions. Lead the monthly forecasting and annual budgeting process. Review and advise senior management on business drivers impacting management operating profit. Evaluate and apply Capex effectively for the Region in line with strategic imperatives. Asset Productivity: Determine where capital should be applied and pricing set to permit reinvestment; Ensure controls are in place to minimise asset depletion; Ensure integrity exists to carrying value of assets in the balance sheet; Minimise working capital to maximize cash generation and ensure financial information is secure and controlled. Quality: Set and monitor KPIs in Finance to measure and improve performance; Benchmark to improve service levels; Provide timely, accurate and efficient deployment of financial information to the business to allow well informed decisions to be made. Technology: Deliver seamless integration of financial systems; Review system requirements and adjust according to business needs; ensure ERP systems deliver to enable visibility for decision making; Lead process improvement across the region for Finance. Corporate Governance: Ensure all business risks (i.e. internal and external audits) are managed and controls are in place in line with corporate objectives and recognised accounting principles; determination and execution of financial/business policy. Ensure compliance with internal controls and policies for the organization. People: Develop, retain, assess, train and create succession of talent pool critical to finance function and broader business performance; guide and influence peers and other leadership team members to ensure full disclosure exists before critical decision making. · A relevant degree and appropriate professional qualifications (such as CPA or CA) are required. · Minimum 20 years in finance from which 5 years senior finance management experience. · Exposure to global multinational group reporting standards and policies. · Experienced leader of finance teams.

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HEMM Head

HEMM HEAD EAST AFRICA The ideal candidate will have extensive experience in the construction industry and a proven track record of managing heavy earth moving machines. Develop and implement a comprehensive maintenance program for heavy earth moving machines (HEMM) in collaboration with the production team. Oversee the day-to-day activities of the HEMM maintenance team, including scheduling and training. Develop and maintain maintenance schedules, spare parts inventory management, and repair records. Monitor equipment performance and take corrective actions to improve the efficiency and reliability of the equipment. Collaborate with vendors and third-party service providers to ensure timely and high-quality maintenance and repair services as required. Develop strategies for minimizing downtime and maximizing equipment availability. Continuously review and improve HEMM maintenance practices to ensure compliance with industry standards and regulations. A degree in Mechanical or Electrical Engineering. A minimum of 25 years' experience in equipment maintenance management within the construction industry. Strong knowledge of HEMM as well as preventive and predictive maintenance programs. Experience managing maintenance teams in a challenging and fast-paced environment. Ability to read and interpret blueprints, schematics, and technical manuals. Excellent communication, leadership, and problem-solving skills. Ability to work under pressure and meet tight deadlines while maintaining attention to detail.

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HEMM Maintenance Head

HEAD OF HEMM MAINTENANCE IBESE NIGERIA Take charge of coordinating regular maintenance and urgent repairs for the fuel, brake, electrical, and transmission systems of various equipment. Plan and organize maintenance resources for all mining equipment. Supervise, coordinate, and monitor the execution of work plans, whether scheduled, emergency, or breakdown, determining the sequence and assignments based on work priority and the availability of equipment and manpower. Ensure that the highest maintenance standards are consistently applied and maintained, while also considering resource costs. Promote a safe working environment by ensuring that all team members work safely and comply with safety standards and practices. Perform any additional duties as assigned by the Plant Director. A bachelor’s degree or equivalent qualification in Mechanical Engineering or a related discipline. Minimum of 25 years' work experience in repair and maintenance of Heavy Earth Moving Machinery. Skills and Competencies Knowledge of repair and maintenance of plant-heavy equipment. In-depth knowledge of mining operations and maintenance processes. Very good diagnostic skills. Very good organizational skills. Very good analytical and problem-solving skills. Very good oral and written communication skills.

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Operations Head

OPERATIONS HEAD SOUTHERN AFRICA FOR HEMM Operations Head (HEMM Workshop Manager) AVP/VP Level Job Purpose - The incumbent will be responsible for development of people, adherence to systems and processes, safe working environment and ensuring customer commitments are surpassed. Recognizable - Service Excellence- and brand image for business promotions and shop capacity utilization. Education: B. E in Mechanical/ Automobile / Industrial Engineering/ Management Experience: 20 years + Must have worked with OEMs/ HEMM Manufacturing company India and overseas. Overseas experience is a MUST HAVE. Foreign Nationals are also eligible Preferably working experience in Earth moving Equipment like P & H 2100 Rope Shovel, Liebherr R996, Letourneau L2350, LeTourneau L1850, Komatsu 830E, Belaz 240 MT Belaz Dump Truck, Hitachi EH4500 etc. Experience in dealing commercial relationship with Companies like Atlas Copco, Belaz, Caterpillar, Bucyrus, Boart Longyear, LeTourneau, Ingersoll Rand, Komatsu, Hitachi, Liebherr, JoyGlobal, P & H etc Preparing Annual Operating plan for the HEMM Workshop Design & Deploy Organisation structure for the Workshop. Develop quality workshop culture to enhance productivity& service Work SLA with Customer to meet their demand; Ensuring the proper workflow for each of the component assembly streams; Post - delivery: Coordinate with the Projects on reliable performance to assure the reliability of workmanship and achieving desired component life. This would also be a part of warranty administration. Coordination with Internal Suppliers: Purchases, warehouse finance and administration for meeting customer commitments. Material Requirement Planning (MRP) with specific reference to parts, & components for the workshop and coordination with the procurement team. Nationality of Candidate: Must be a foreign national worked in overseas or India Accommodation: Free accommodation will be provided at Tata Nagar (India) with the fully furnished 3BHK apartment. Medical facility: Medical facility will be provided to employees and the family members free of cost as per the company policy. Education: Company can provide free education for school going children Mobility: Chauffeur driven Car/SUV will be provided for commuting to the office from residents. Annual benefit: One-time air tickets to and fro for self and family will be provided by the company free in economic class from India to the original resident country. Workshop Manager should possess the management skills for running a large HEMM workshop for Shovels, Excavators, Dump Trucks with both Mechanical and Electric drive and other support equipment like Dozers, Motor Graders etc. to world class standard for repairs and overhauls comparable to OEMS component life. Preferably working experience in Earth moving Equipment like P & H 2100 Rope Shovel, Liebherr R996, Letourneau L2350, LeTourneau L1850, Komatsu 830E, Belaz 240 MT Belaz Dump Truck, Hitachi EH4500 etc. Experience in dealing commercial relationship with Companies like Atlas Copco, Belaz, Caterpillar, Bucyrus, Boart Longyear, LeTourneau, Ingersoll Rand, Komatsu, Hitachi, Liebherr, JoyGlobal, P & H etc Skill: Client Relationship Management; People Management; Inventory Management; Equipment Refurbishment; Reverse Engineering Lean Management About the company - An ISO 9001:2008, ISO 14001:2009 & BS OHSAS - 18001 accredited organization with more than 4000 people and a turnover of 300 million USD, we are one of the leading MDO Globally. With a rich experience in mining Iron Ore, Copper, Bauxite, Graphite, Limestone, Granite, Barites,

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Chief Security Officer

CHIEF SECURITY OFFICER CAMEROON 20+ years experience We are looking to hire a dynamic chief security officer (CSO) to join our company's executive management team. In this role, you'll be responsible for developing and implementing a strategic security program for our company, and managing the security of our physical and digital assets. To ensure success as a CSO, you should be able to foster a culture of physical and cyber security awareness that drives behavioral changes within the company. Ultimately, a top-notch CSO should have excellent analytical skills and the ability to minimize risk to ensure the physical safety and integrity of personnel and company information. Chief Security Officer Responsibilities: Building a comprehensive security program that includes physical safety and cybersecurity policies. Reviewing existing security measures and updating protocols as needed. Overseeing the daily operations of the company to identify potential security risks and room for improvements. Fostering a culture of physical and digital security awareness by conducting training sessions and communicating with personnel. Managing, evaluating, and resolving any physical or digital security incidents or breaches. Ensuring that the company's security policies comply with federal laws and legislations. Presenting risk assessments and improved security policies to management team members. Working with management to develop and implement an appropriate budget for security programs. Chief Security Officer Requirements: A bachelor's degree in safety management, information technology systems, or a similar field. At least 3 years' experience working as a security manager. Excellent knowledge of state and federal information security laws. Proven proficiency in developing physical and digital security protocols and procedures. Solid communication and interpersonal skills. Exceptional managerial skills and the ability to lead a team. Proficiency in information management systems and knowledge of cybersecurity. Ability to research and stay up to date with security trends, as well as changing government and state laws.

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Chief Security Officer

CHIEF SECURITY OFFICER WEST AFRICAN REGION 20+ years experience We are looking to hire a dynamic chief security officer (CSO) to join our company's executive management team. In this role, you'll be responsible for developing and implementing a strategic security program for our company, and managing the security of our physical and digital assets. To ensure success as a CSO, you should be able to foster a culture of physical and cyber security awareness that drives behavioral changes within the company. Ultimately, a top-notch CSO should have excellent analytical skills and the ability to minimize risk to ensure the physical safety and integrity of personnel and company information. Chief Security Officer Responsibilities: Building a comprehensive security program that includes physical safety and cybersecurity policies. Reviewing existing security measures and updating protocols as needed. Overseeing the daily operations of the company to identify potential security risks and room for improvements. Fostering a culture of physical and digital security awareness by conducting training sessions and communicating with personnel. Managing, evaluating, and resolving any physical or digital security incidents or breaches. Ensuring that the company's security policies comply with federal laws and legislations. Presenting risk assessments and improved security policies to management team members. Working with management to develop and implement an appropriate budget for security programs. Chief Security Officer Requirements: A bachelor's degree in safety management, information technology systems, or a similar field. At least 3 years' experience working as a security manager. Excellent knowledge of state and federal information security laws. Proven proficiency in developing physical and digital security protocols and procedures. Solid communication and interpersonal skills. Exceptional managerial skills and the ability to lead a team. Proficiency in information management systems and knowledge of cybersecurity. Ability to research and stay up to date with security trends, as well as changing government and state laws.

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General Manager

GM EAST AFRICA For ( Retail Industry ) Those who have a Good Experience in - Leadership and Management: Provide strategic direction and leadership to the entire retail team, ensuring the achievement of business goals and objectives. Operational Oversight: Oversee daily operations, ensuring efficiency, effectiveness, and adherence to company policies and standards. Market Expansion: Develop and implement strategies for market penetration Financial Management: Manage budgets, financial planning, and cost control to meet financial targets and improve profitability. Customer Experience: Ensure exceptional customer service and satisfaction across all retail outlets. Staff Development: Mentor and develop a high-performing team, fostering a culture of excellence and continuous improvement. Compliance and Standards: Ensure all operations comply with local regulations and company standards. Reporting: Provide regular reports to senior management on performance, challenges, and strategic initiatives.

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Finance Director

FINANCE DIRECTOR OMAN A food production company is looking for a Finance Director Your role: Responsibilities include developing and executing financial strategies aligned with company objectives, overseeing budgeting and forecasting processes, ensuring compliance with regulatory requirements, optimizing asset valuation, and managing treasury functions. Additionally, the Finance Director will play a key role in risk management, stakeholder engagement, and team leadership and development. Effective communication, strong analytical skills, and leadership abilities are essential for success in this role. If you possess these qualifications and are ready to drive financial excellence in the poultry industry, we invite you to apply and join our leadership team. Must-have: We are actively seeking a seasoned Finance Director with a must-have background in the poultry industry and a strong track record in financial management. The ideal candidate must possess a Bachelor’s degree in Finance, Accounting, or a related field, with 10-20 years of progressive experience, preferably holding CPA, CMA, or equivalent certifications. Critical to this role is a deep understanding of biological assets accounting, multi-product portfolios management, and dealing with low shelf-life perishable goods. The candidate must have demonstrated expertise in navigating multi-currency transactions and complex international financial environments, particularly within the Middle East region.

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Plant Manager

PLANT MANAGER UAE FOR GREENFIELD PLASTIC RECYCLING PLANT Lead plant operations - PDN, QA, MAINT, NPD, SCM, NPI etc Factory Mgmt - Process Mgmt & Manufacturing Operations Understand customers’ requirements & regulatory compliance Apply if you have PLASTICS PALLETS MANUFACTURING EXP & relocate to UAE DME/BE/CIPET 15+yrs exp with any PLASTIC PALLETS / PLASTIC COMPONENTS Unit 3+yrs as Plant / Manufacturing Head must Strong exposure in PLASTICS PALLETS must

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Financial Controller

Finance Controller REPORTS TO: Finance Head LOCATION: Any, Nigeria Primary Purpose Responsible for performing all the operational activities related to the financial management function of the group and its entities, including processing payments, posting of transactions and statutory remittances, providing timely and accurate financial information, preparing management accounts and management related reports Major Activities (Output/goal in boxes at end of each item): Working Capital Management – Debtors/Vendors, Inventory, Payables etc. Annual accounts finalization. Daily postings of transactions to appropriate books and softwares and update of repayment tracker. Arrange for stock verifications & physical inventory of assets. Handling of statutory audit, internal audit & internal control and implementation. Ensure reconciliation of Cash / bank / customer / vendor balances of all transactions daily / weekly / monthly basis Overall responsibility of supplier payments and payment related systems. Collate relevant information for the generation of periodic statutory returns, e.g. VAT, WHT for regulatory authorities on monthly basis. Cheque payments/online payments, Local purchase order approvals, trade division sales order approval etc. Implementation of Navision ERP system: Creation of customer & vendor Accounts, items (local purchase items) & fixed assets in Navision. Approval of bank receipts, JV, cash receipts in Navision. Approval of Trade division sales in Navision. Preparation of Debit & credit notes in Navision. Any other job which may be assigned by the management from time to time. Educational Qual and Other Skills Required: Chartered Accountant (CA). Strong technical understanding of Microsoft Office (Excel and PowerPoint). Organizational skills to manage numerous tasks and meet deadlines. Interpersonal skills to help manage project meetings and communicate with a wide range of individuals from different functions. Detailed analytical abilities. Strong communication skills and ability to communicate effectively with different levels and via different mediums. Experience Required (Specify type & Number of years): Must have a min 8-10 yrs exp in a large organization Must be well versed with the accounting and costing laws. Must have good working knowledge of MS Office and other accounting packages i.e. sound practical operating knowledge of ERP. Language Requirements: Must have command over written and spoken English. Must be a CA Mfg background & plastic industry, Nigeria exp is preferred. Offshore – USD 2,500/- pm + Variable $500/-pm (Payable Quarterly). Local – N230,000/- pm (taxable) Status – Bachelor. Location – Ogun State

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Vice President Operations

VP Plant Operations role with a Plastics Moulding Manufacturing Company, Location:- North India, Experience:- 20+ Years,

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Production Manager

Production Manager - Coffee UGANDA Reports to: AGM Production Location: Kampala Job Purpose Ensure timely production planning while ensuring maximum usage of capacity and effective utilization of the resources Key Responsibilities · Make timely production plans while ensuring maximum usage of capacity by supervising and controlling overall production operations and implementing measures for effective utilization of the resource so as to keep within budget and achieve targeted quality and quantity outputs. · Analyse regular plan vs actual happening and record deviations and reasons, then foresee potential problems and implement corrective actions and take initiatives to improve efficiency to ensure no issues arise. · Manage performance and motivate the production team by setting their targets, doing appraisals, coach and mentor, identify training needs and give regular feedback to ensure that they are optimally utilized, attain a level of employee satisfaction and are efficient. · Implement and monitor Critical Control Points (CCPs) as an integral part of a hazard analysis critical control point (HACCP) system to ensure that we meet certification and Organizational Health and Safety standards. · Ensure efficiency in the production system by utilizing innovative manufacturing strategies to improve manufacturing processes and reduce costs. · Maintain a strong communication between, warehouse, production and logistics to ensure efficient product flow. · Meet the deadlines & finish tasks in stipulated time · Root cause analysis of the failures (production/ maintenance) and corrective action implementation · Effective use of allotted resources (Man, machine etc.) · Ensure all GMP’s to be followed as per laid norms · Ensure output meets quality standards Education and Professional Qualifications · Degree in Mechanical Engineering · Experience in processing both Arabica and Robusta for export from raw product (FAQ, Parchment, Wugar) · Analysis reporting on defects and grading to better plan production. · Experience in blending to maximise production capacity and margin gain. · Understanding of the export market and the variation of grades expected from customers. Work Experience At least 15 years in a related field Desired profile · Good leadership skills · Communication skills · Good interpersonal skills · Innovative · Team player

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Maintenance Head

MAINTENANCE HEAD NIGERIA Maintenance Head (Flour Mill & Pasta) Location : Nigeria Experience : More than 10 years of experience in Flour milling or Pasta industry Responsible for the Implementation and Execution of Maintenance Management Strategy Establish a Continuous Improvement Management System that encourages all employees to look for ways to enhance the business’s operations. This includes suggesting ideas to improve efficiencies, evaluating current processes, and finding opportunities to cut unproductive work. Assist the Maintenance Managers and the HR Department to establish a well organised plant maintenance department, adequately staffed sufficiently experienced in order to implement the Maintenance Management Strategy Ensure that world class asset maintenance management systems are in place in order to maximise production throughput and plant availability efficiencies as well as expected life span of assets

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General Manager

GM INDONESIA Head of Coal Hauling and Production to join their team in East Kalimantan. This role offers an exciting opportunity to manage complex operations in a large-scale coal mining environment. The successful candidate will be responsible for overseeing all aspects of coal hauling, production, and operations on the mining site. This is a fantastic opportunity for someone with strong leadership skills and extensive experience in big size coal mining. Opportunity to lead complex operations in a large-scale coal mining environment Manage all aspects of coal hauling, production, and operations Ideal for candidates with strong leadership skills and extensive experience in big size coal mining As the Head of Coal Hauling and Production, you will play a pivotal role in managing complex operations within a large-scale coal mining environment. Your primary responsibility will be overseeing all aspects of coal hauling, production, and operations on the mining site. You will also be tasked with ensuring safety standards are met across all operations, developing strategies to improve efficiency and productivity within the site, leading a large team to achieve operational goals, collaborating with other departments for smooth running of the site, and managing resources effectively to maximise production output. Oversee all aspects of coal hauling, production, and operations on the mining site Ensure safety standards are met across all operations Develop strategies to improve efficiency and productivity within the mining site Lead a large team to achieve operational goals Collaborate with other departments to ensure smooth running of the mining site Manage resources effectively to maximise production output The ideal candidate for the Head of Coal Hauling and Production role will bring proven leadership skills with experience managing large teams. You should have extensive experience in big size coal mining and complex operations. A POU certification is required along with a Bachelor's degree in Mining Engineering or Geological Engineering. With a minimum of 15 years' experience in a similar role, you should possess strong problem-solving skills with the ability to make decisions under pressure. Bachelor's degree in Mining Engineering or Geological Engineering Minimum 15 years' experience in a similar role Extensive experience in big size coal mining and complex operations Possession of POU certification Strong problem-solving skills with the ability to make decisions under pressure Proven leadership skills with experience managing large teams

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Chief Executive Officer

CEO INDONESIA to guide their healthcare manufacturing company towards future growth. This role involves driving innovation, optimizing results, and broadening the company's reach both domestically and internationally. Occupying a unique market position, they cater to a variety of industries by offering tailored solutions that represent their commitment to excellence and quality. The successful candidate will be at the heart of the leadership team, setting the pace for operational excellence and fostering a culture of continuous learning and agile responses to industry changes. As the Chief Executive Officer in Healthcare Manufacturing, you will be responsible for leading the company towards future growth. Your role will involve driving innovation across all aspects of the business, from product development to manufacturing processes. You will also be tasked with optimizing operations to achieve greater efficiency and quality. Your strategic foresight will guide the diversification of product lines and expansion into new markets. In addition, you will foster strong relationships with all stakeholders, ensuring that the company not only complies with local regulations but also contributes positively to the community. Lead the optimization of manufacturing processes to achieve greater efficiency and quality Craft a culture of excellence and innovation Develop and implement robust annual business plans in partnership with the Board of Commissioners Oversee supply chain and logistics strategy, ensuring seamless flow from procurement to product delivery Foster strong relationships with all stakeholders, including distributors, clients, local communities, and governmental bodies The ideal candidate for this Chief Executive Officer role brings a wealth of experience in leadership roles within the manufacturing industry. With at least 10 years' progressive leadership experience under your belt, you have demonstrated success in managing high-mix, low-volume manufacturing environments. Your deep understanding of manufacturing operations, quality control, supply chain logistics, and procurement will be key to driving innovation and optimizing operations. Your fluency in English and Bahasa Indonesia, coupled with your exceptional communication skills, will enable you to articulate complex ideas clearly and effectively to diverse stakeholders. A minimum of 10 years' progressive leadership experience in manufacture company At least 5 years in a top management role within healthcare furniture or electromedical equipment manufacturing industry Bachelor’s degree in Business Administration, or related field Fluency in English and Bahasa Indonesia

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Service Desk Head

HEAD SERVICE DESK MALAYSIA ( OPEN TO EXPATS) We are seeking a dynamic and committed Head of Service Delivery for our telecommunication services. This role is critical in ensuring high-quality customer-facing support for all our products and services. You will be responsible for governing our Business Contact Centre and Technical Helpdesks, coordinating with various teams for timely incident resolution, and driving proactive improvements in customer service experience. This is an opportunity to innovate and grow within a culture that values commitment, performance, and possibilities. * Lead enterprise customer-facing support for all products and services * Govern the Business Contact Centre operations * Drive proactive improvement of overall customer service experience As the Head of Service Delivery, you will play a pivotal role in shaping the customer experience. Your primary responsibility will be to oversee all aspects of enterprise customer-facing support. This includes managing our Business Contact Centre and Technical Helpdesks, coordinating with various teams for incident resolution, implementing best practice service management frameworks, and driving continuous improvements. You will also be instrumental in fostering a culture of learning through comprehensive training activities. Your collaborative approach will be key as you work cross-functionally with sales, technical teams and product teams to align service quality with client needs. Your leadership will guide regular operational performance reviews aimed at continuous improvement. Oversee all Enterprise customer-facing support for all products and services to ensure speed to resolution and high productivity. Govern over Business Contact Centre and Technical Helpdesks team Implement best practice service management framework across Service Managers Introduce comprehensive training activities, enhancing the skill sets of servicing teams contributing to improved performance and efficiency. Own & drive proactive improvement of overall customer service experience, including identifying cross-client network improvement opportunities, quality of service management, support during major incidents, churn management, change management, problem escalations. Collaborate cross functionally with sales, technical teams and products to align service quality and experience with client needs and expectations. Lead regular operational performance review meetings with the business to feedback on performance and discuss continuous improvement opportunities. The ideal candidate for the Head of Service Delivery will bring a wealth of experience in managing large teams within a fast-paced environment. You will have a strong understanding of telecommunication products and services, with proven experience in managing Business Contact Centres and Technical Helpdesks. Your ability to implement best practice service management frameworks will be key to ensuring service excellence. A track record of driving continuous improvements in customer service experience is essential. Your strong cross-functional collaboration skills will enable you to work effectively with sales, technical teams and product teams. Your leadership skills will shine through as you lead operational performance review meetings and strategize on process improvements. Proven leadership skills with experience in managing large teams in a fast-paced environment. Strong understanding of telecommunication products and services. Experience in managing Business Contact Centres and Technical Helpdesks. Ability to implement best practice service management frameworks. Experience in driving continuous improvements in customer service experience. Strong cross-functional collaboration skills. Experience in leading operational performance review meetings. Ability to strategize and implement process improvements.

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Cybersecurity Head

CYBERSECURITY HEAD MALAYSIA ( OPEN TO EXPATS) This role is perfect for someone who thrives in a fast-paced, dynamic environment and is passionate about leading a team to protect against cybersecurity threats. The successful candidate will be responsible for the effective management of a 24x7 Cybersecurity Operations Centre, ensuring that vulnerabilities, threats and alerts are managed proactively. This role offers the chance to work with both internal and external stakeholders, providing an excellent platform for networking and professional growth. Lead a diverse team of Analysts in a 24x7 Cybersecurity Operations Centre Ensure proactive management of cybersecurity threats and vulnerabilities Work closely with internal and external stakeholders As the Head of Cybersecurity, you will play a pivotal role in protecting our organisation from cyber threats. You will lead a team of dedicated Analysts in our 24x7 Cybersecurity Operations Centre, ensuring that all vulnerabilities, threats and alerts are managed effectively. Your ability to analyse SOC data will be crucial in identifying patterns and suspicious activities. You will also be responsible for maintaining an incident response management program that involves various stakeholders. Your commitment to continuous process improvement will ensure SLA compliances and process adherence. Your leadership skills will shine as you provide direction to your team, keeping them updated with the latest threats and incident response techniques. Oversee the 24x7 operations of the Cybersecurity Monitoring Centre, ensuring effective incident analysis, containment, eradication and recovery Analyse SOC data to identify patterns, suspicious activities and threats, implementing countermeasures to prevent or minimise threats Maintain an incident response management program involving various stakeholders Ensure SLA compliances and process adherence, focusing on continuous process improvement Provide scheduled and ad hoc training exercises to keep teams updated with latest threats and incident response techniques Develop effective cybersecurity communications with stakeholders and external parties when required Manage the collection, documentation and research of cybersecurity incidents including developing reports, dashboards and metrics for SOC operations The ideal candidate for the Head of Cybersecurity role brings proven experience in managing a Cybersecurity Operations Centre. Your strong analytical skills will enable you to identify patterns and suspicious activities effectively. You have experience in maintaining an incident response management program and are familiar with SLA compliances and process adherence. Your ability to communicate effectively with various stakeholders will be crucial in this role. You also have experience in managing the collection, documentation and research of cybersecurity incidents. Proven experience in managing a Cybersecurity Operations Centre Strong analytical skills with the ability to identify patterns and suspicious activities Experience in maintaining an incident response management program Knowledge of SLA compliances and process adherence Ability to provide effective cybersecurity communications with various stakeholders Experience in managing the collection, documentation and research of cybersecurity incidents

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