Director of Consumer Segment

Director of Consumer Segment – Dubai Brief description: • • • Accountable to manage & oversee all activities of Consumers section (to ensure best-in-class customer experience with less effort through strategic planning and execution of Consumer section operations. • Manages interfaces within and outside the Consumers section to ensure the development of best-in-class handling of customer experience. • Provides professional guidance and support to subordinates in carrying out the assigned functions in offshoring sites. • Core duties include the management and leadership of processes for the continuous improvement of the Consumers section, leads a team of outsourcing management, providing leadership for the different kinds of activities of the Consumers sections. • Increased use of resources and the adaptation of new proven technologies to increase efficiency, and achievement of metrics. • Leading and inspiring the team in developing and documenting best practices in the performance of all duties and responsibilities. Detailed description and requirements: • • • Develop and maintain effective organization of responsibility, including; efficient operation, workflow patterns, performance standards, delineation of duties and responsibilities, staffing levels and supervision. • Maintains and improves outsourced sites’ operations by monitoring system performance; identifying and resolving problems, preparing and completing action plans, completing system audits and analyses, managing process improvement, system, and quality improvements programs. • Proven experience managing metrics, ensuring customer satisfaction, and less customer effort. • Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. • Leads a team of site managers and outsource management. • Manages interfaces with other Customer Care sections to ensure immediate action and the best experience on consumers complaints/ inquiries. • Manages the implementation of quality standards and practices and ensures compliance with corporate standards, procedures, and guidelines. • Provide strong, dynamic leadership that mentors develop, and guides team members to efficiently leverage the value of every call for maximum First Call Resolution and contact experience. • Identify resources and help to develop skilled resources that are able to produce high-quality customer services. Reviews allocation/utilization of resources for efficient service. • Oversees planning, prioritization, and assignment of targets and tasks to entire Contact Experience section. Reviews allocation/utilization of resources and section performance. • Continually evaluate the section’s on-going performance and quality of its output and services. • Prepares performance reports by collecting, analyzing, and summarizing data and trends. • Maintains professional and technical knowledge by tracking emerging trends in call center operations management; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. • Align the outsourced teams’ strategies with Customer Care Management objectives by conducting performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviews. • Bachelor’s Degree in Business Administration / Marketing / Engineering with minimum 12 years of the related management experience

Country : United Arab Emirates View Details

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Director of Corporate Strategy

Director of Corporate Strategy – Dubai Job purpose: • • • The purpose of this position is to support the Strategy department and provide guidance to the corporate strategy analyst responsible for strategic planning and executive decision support and manage their day to day activities while providing them with needed support and mentoring Key accountabilities: Planning and organization: • • • Support corporate strategy development exercise, coordinate activities across the business units, and guarantee quality of all departmental deliverables • Contribute to the formalization of the strategy development process within the organization • Develop a rapid response capability for ad hoc strategy tasks and executive decision support requirements • Support strategy review exercises with business units and formalize findings and recommendations • Manage all initiatives initiated by strategy team related to organizational development • Provide support for matters related to Investment Committee meetings, including co-ordination of items to be raised, and review of all submission items Financial Excellence: Budgets, Revenue/Profit and Costs: • • • Contribute to the development of departmental budget Customer Excellence: Internal/External Customer Engagement and Relationship Management: • • • Ensure that adequate support is provided to business units for the implementation of corporate strategy and that operating plans are in line with strategic guidelines • Maintain working relationships with various operating entities to enhance coordination and participate in cross functional committees • Ensure that adequate support is provided to business planning and performance management teams People Excellence: Learning and Growth: • • • Identify training requirements of the corporate strategy team and develop and mentor team members • Set objectives and conduct performance appraisals and quarterly reviews for the corporate strategy analyst • Ensure all resources required by team members to perform effectively are adequately provided Process Excellence: Operational Efficiency and Risk Management: • • • Support the Senior Director for matters relating to Risk Management and Internal Control • Assist in the development of all inter-departmental and cross functional strategic processes and templates to standardise functions, guarantee efficiency and responsiveness, and the delivery of quality output Frameworks, boundaries, and decision-making authority: • • • The job holder analyses and recommends appropriate action to the Senior Director and VP • The nature of the job requires effective coordination with other units in Technology and also in Commercial –specifically the Strategic Marketing, Customer Operations and Sales departments, the Technology Strategy and Planning department, and Finance – Commercial and Operational Finance • The job holder has to provide advice and support on strategic issues related to the business, and will work closely with the Senior Director and VP in undertaking the role Qualifications, experience, skills and competencies: • • • Master’s degree in Business Administration or equivalent with minimum ten years of experience in the telecoms industry preferably with reputable wire-line and wire-less operators or Tier 1 consultancy firms • Previous roles with strategy responsibility • Managerial experience with teams of similar size and scope • Exposure to various markets with regional experience preferable • Leadership and ability to develop others • Commercial and business acumen • Strong and effective communication skills • Strategic and lateral thinking • Impact and influence • Customer Focus • Think Strategically • Achieve Tangible Results • Lead Breakthrough Change • Exceed Customer Expectations • Nurture, Inspire and Motivate • Target Win-Win Outcomes

Country : United Arab Emirates View Details

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General Manager Finance

GM-Finance-Factory (Beverages) LAGOS NIGERIA Need CA Only Manufacturing FMCG/Boverages • Indian Expat Role • An ideal candidate will be either "CA + Technical Degree OR CA" • who has worked for a Factory. (manufacturing) • CA must with manufacturing experience handling the following-• Expenses • Forecasting • Projection for new year • Handling Value chain • Running Finance department • Attending meetings for stock planning, production meetings, procurement meetings. • It's a GM Finance + Operation role • Indirectly helping team to run the factory. • 15-20 years of experience with Beverages OR FMCG • Excellent hands on Factory Management- Directly or Indirectly to run factory • Excellent written and verbal communication required • Candidate from Nigeria OR India both can apply Job Location- Lagos, Nigeria

Country : Nigeria View Details

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Fleet Maintenance Manager

Fleet maintenance manager mining Lubumbashi DRC English or French speaking looking for senior asset manager mining. Allocation of material (mainly CAT) budgets oversee maintenance program the fleet consist of 1500 + material (excavators, trucks, drills)

Country : Democratic Republic of Congo View Details

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General Manager Finance and Accounting

GM FINANCE AND ACCOUNTING FIJI well respected player boasting a strong track record historically, they are a premium brand in the industry. Consequently, they are looking to bring on board a dynamic Finance Director who can assist the business at a time of rapid growth and make a key contribution to the business. Job Description Constructing weekly and monthly internal reports, with detailed commentary around commercial implications Construction of Financial Analysis, Planning and Reporting Adherence to local and international statutory requirements and communicating it to the head office as well Prepare and review monthly and yearly financial statement Managing overall Finance, Accounting, ERP System, Tax & Treasury function within the organization A major element of the role will require responsibility for all tax matter hence the need to have strong background in Indonesia tax law Analysis of financial information to produce forecasts of business, industry and economic conditions for use in making investment decisions Introduction and implementation of cost saving initiatives which will impact the bottom line of the business The Successful Applicant Undergraduate degree in Accounting or Finance is required; postgraduate degree preferred A minimum 12 years experience in Finance / Accounting Ideally you have experienced working for an MNC Company with complicated business process Full understanding of setting up ERP system Solid FP&A Experience and knowledge Experienced in dealing with Treasury - Banks, Hedging, etc. Ideally you will need to be an assertive individual who can drive their team and provide directions for the company Excellent understanding of Indonesia tax law Ideally you will have begun your career in a top tier audit firm before making the move into industry. This is not a learning position What's on Offer The cha

Country : Fiji View Details

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Corporate Director

Corporate Director of Food & Beverages– Hotels Group - UAE- USD 91,500 (incl Allowances) Our client, a hotel group that owns and operates 7 hotels, villas and residences throughout the UAE is looking for a Senior DOFB. Working experience in the UAE is preferred, along with Arabic language skills (not mandatory). It is an excellent opportunity for a seasoned F&B professional who has at least 10 years experience in handling F & B operations and 3/5 years in a senior cluster role with a busy 5 star hotels group. If your profile matches the above basic requirements (UAE Experience)

Country : United Arab Emirates View Details

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Plant Manager

PLANT MANAGER JOHOR BAHRU MALAYSIA a large organization within the flexible plastic packaging industry. They are known for their innovative approach to manufacturing and commitment to sustainability, continuously developing new methods to reduce their environmental footprint. Job Description Oversee daily plant operations Develop and implement strategies to improve productivity and efficiency Ensure safety regulations are adhered to at all times Lead continuous improvement initiatives using LEAN and Six Sigma methodologies Manage budget and performance standards Foster a positive work environment Regularly report on plant performance Collaborate with other departments to align operations with company goals The Successful Applicant A successful Plant Manager should have: A degree in Engineering or related field Prior operations management in plastics, non-woven, paper, metal or rubber manufacturing environment Strong knowledge of LEAN and Six Sigma methodologies Proven experience in managing a manufacturing plant Excellent leadership and communication skills Ability to make strategic decisions What's on Offer An attractive salary package around An opportunity to work in a large organization with a strong commitment to sustainability The chance to make a real impact in the manufacturing industry A positive company culture that encourages continuous learning and improvement If you are a strategic thinker with a passion for improving manufacturing processes, we encourage you to apply for this Plant Manager position.

Country : Malaysia View Details

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HEMM Mechanic Manager

HEMM MECHANIC MANAGER NIGERIA 18+ years experience 1. Performs trouble shooting, diagnostics and Failure analysis on HEMM / Mining equipment like excavator, dozer, wheel Loader, motor grader, drill machine and HMV like tankers, trailers, diesel & CNG power unit. 2. Plan and organize preventive maintenance and Breakdown maintenance systems and delegate specific tasks to concerned section/Mechanic and record in ERP. 3. Hands-on supervision of all workshop activities, especially technical issues. 4. Forecast and order spare parts for specific jobs / special job or for stock replenishment. 5. Equipment Availability management. 6. Prepare annual operating budget for spare parts, tyres, lubricants, batteries, consumables and tools. Forecast and order spare parts for stocks replenishment. 7. Preparation of daily, weekly, monthly and MIS & DSS reports. Preferred candidate profile 1. ITI Diesel Mechanical or Diploma in Mechanical/Automobile. 2. Minimum 10 years general supervisory experience in repair & maintenance of a large fleet of HEMM & HMV. Perks and benefits Fully furnished accommodation along with maid & laundry will be managed by company staff with all recreational facilities like Gym, Swimming Pool, indoor games, and security services with a Single status (i.e., Only employee can stay here) Free Food (Breakfast, Lunch, Dinner) prepared by professional chefs. Indian food will be served Veg & Non-Veg both options are available. Local transportation provided by the company. Additional to your Salary you will be eligible to get 65,000 Naira per month for local personal expenses over and above the salary. (This is same across the level / designation/ role) Company provides Medical Insurance of 3 lacs for self and family for treatment in Pan India. Laptop, Mobile Handset, Sim and monthly free top-ups (as per grade) and other Facilities. Time off Rotation will be 6 Month working and 30 Days paid off & subsequently followed by every 6-month ones (Both to and fro International & Domestic travel tickets provided by company).

Country : Nigeria View Details

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Techno Commercial Manager

TECHNO COMMERCIAL MANAGER NIGERIA 15+ years experience Develop & execute comprehensive sales strategies to meet & exceed revenue & profitability targets. Oversee pricing strategies, contract negotiations & customer agreements to maximize profitability Achievement of sales revenue & profitability targets. Coordinated with cross-functional departments such as Production, Logistics, Regulatory, Accounting, Quality Assurance, and Quality Control to ensure timely delivery of products and compliance with regulations . Candidate must be ready to relocate at Africa. Must have exp. in techno commercial must have exp. in food/ fmcg company

Country : Nigeria View Details

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Operations Manager

OPERATIONS MANAGER EAST AFRICA FOR POTATO CHIPS The Operations Manager is responsible for overseeing and optimizing the day-to-day operations of a potato chips manufacturing facility. The role involves managing production processes, ensuring quality standards, maintaining supply chain efficiency, and ensuring compliance with health, safety, and environmental regulations. This role requires a proactive leader with strong organizational skills, operational expertise, and the ability to drive continuous improvement initiatives. This role is critical for ensuring the smooth and efficient operation of the manufacturing unit while maintaining the high-quality standards that define the company’s products. Key Responsibilities Production Management: Plan, schedule, and oversee daily production operations to meet output and quality targets. Monitor production processes to ensure optimal efficiency and minimize waste. Implement best practices to enhance productivity and reduce downtime. Quality Assurance: Maintain strict adherence to food safety and quality standards (e.g., HACCP, ISO 22000). Work closely with the quality control team to ensure consistency and compliance in product quality. Address customer feedback related to product quality and implement corrective measures. Supply Chain Management: Oversee procurement of raw materials (potatoes, oil, seasoning) and packaging supplies. Manage inventory levels to avoid shortages or overstocking. Negotiate contracts with suppliers and logistics partners to ensure timely delivery. Team Leadership: Lead, mentor, and train production staff to maintain a motivated and skilled workforce. Foster a culture of safety, accountability, and continuous improvement. Cost Management: Monitor and control operational budgets to optimize costs without compromising quality. Identify areas for cost reduction and efficiency improvements. Compliance and Safety: Ensure compliance with all local and international health, safety, and environmental regulations. Conduct regular safety audits and enforce workplace safety protocols. Technology and Process Improvement: Evaluate and implement modern manufacturing technologies to enhance productivity. Drive lean manufacturing practices and continuous improvement initiatives. Key Performance Indicators (KPIs) Production efficiency and yield percentage. Downtime reduction and machine utilization rates. Quality control metrics, including defect rate and customer complaints. Cost per unit and adherence to budget targets. Employee satisfaction and retention rates. Compliance with safety and environmental standards. Desired Profile: Educational Background: Bachelor’s degree in Industrial Engineering, Operations Management, Food Technology, or related field. MBA or equivalent management qualification is a plus. Experience: Must have 5 to 7 years working knowledge of Heat & Control Fryers, American Extrusion Extruders, Ishida Packing Machines and KMG Seasoning Systems. Proven track record in managing production teams and achieving operational goals. Technical Skills: Knowledge of manufacturing equipment and processes used in potato chips production. Familiarity with quality standards such as HACCP, ISO 22000, or equivalent. Proficiency in ERP software and production planning tools. Soft Skills: Strong leadership and team-building abilities. Excellent problem-solving and decision-making skills. Effective communication and interpersonal skills. Ability to work under pressure and manage multiple priorities. Other Requirements: Understanding of supply chain dynamics in the food manufacturing sector. Commitment to sustainability and reducing environmental impact. Compensation: Net Savings around $2500 - $3000 + Food + Accommodation + Trnansport + Other Expat Benefits

Country : East Africa View Details

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Head of Accounts

Head of Accounts to lead Finance and Accounts Department. ???? Roles & Responsibilities: Oversee financial records, reports, and general ledger entries. Approve payment plans and ensure timely reconciliations. Manage VAT, TAX, and audit processes. Supervise and mentor the finance team. Implement and enforce internal controls and governance. Utilize ERP systems (specific software to be provided) and MS Office (Excel, Word) for financial management and reporting. ???? Qualifications: Bachelor's degree in Accounting (MBA is a plus). Minimum 15 years of experience, with 5 years in a senior finance role. Proficiency in ERP software (specific software to be provided) and MS Office. Budget: 25,000 AED Abu Dhabi, UAE

Country : United Arab Emirates View Details

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Country Head

COUNTRY HEAD EAST AFRICA The Country Head - Africa is responsible for leading and driving the overall business strategy, growth, and operations in the country, with a strong focus on generating revenue, expanding business opportunities, and managing human resources. This role requires an experienced professional with a solid background in finance, operations, and HR management. The Country head will oversee the development and execution of the companys strategy, ensuring financial targets, operational efficiency, HR management, and compliance with local regulations are met. Require Skills :- Minimum 15 years of experience in senior leadership roles, with at least 5 years in financial management or a related capacity. Masters degree in finance, Accounting, Business Administration, or a related field. Chartered Accountant (CA) certification or equivalent preferred. Proven experience in driving revenue generation, business growth, and managing large teams and HR functions. Extensive experience in managing country-level operations, preferably within financial services, manufacturing, or related industries. Deep understanding of financial principles, budgeting, P&L management, and revenue generation strategies Africa Exp. MUST

Country : East Africa View Details

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Country Head

COUNTRY HEAD WEST AFRICA The Country Head - Africa is responsible for leading and driving the overall business strategy, growth, and operations in the country, with a strong focus on generating revenue, expanding business opportunities, and managing human resources. This role requires an experienced professional with a solid background in finance, operations, and HR management. The Country head will oversee the development and execution of the companys strategy, ensuring financial targets, operational efficiency, HR management, and compliance with local regulations are met. Require Skills :- Minimum 15 years of experience in senior leadership roles, with at least 5 years in financial management or a related capacity. Masters degree in finance, Accounting, Business Administration, or a related field. Chartered Accountant (CA) certification or equivalent preferred. Proven experience in driving revenue generation, business growth, and managing large teams and HR functions. Extensive experience in managing country-level operations, preferably within financial services, manufacturing, or related industries. Deep understanding of financial principles, budgeting, P&L management, and revenue generation strategies Africa Exp. MUST

Country : Nigeria View Details

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Project Director

7) Project Director UAE Requirements: * A minimum of 20 years of experience in construction project management, with at least 5 years in a leadership role overseeing large-scale projects. * Proven track record of successfully delivering complex construction projects on time and within budget. Lead and manage multiple construction projects from initiation to completion, ensuring adherence to project timelines, budgets, and quality standards. * Act as the primary point of contact for clients, stakeholders, and regulatory authorities, fostering strong relationships and effective communication. * Prepare and present regular project status reports, financial forecasts, and budget updates to senior management and stakeholders. * Fluency in English is required; proficiency in Arabic is an advantage.

Country : United Arab Emirates View Details

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Manufacturing Director

Manufacturing Director with a leading beverage giant to be based out at West Africa. The incumbent: 1). Must be a graduate Engineer with having exposure of handling minimum 4-5 plants for Carbonated Soft Drinks / Beverages 2). African exposure not required.

Country : West African Region View Details

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Quality Assurance/Quality Control Head

5) HEAD QA/QC DUBAI FOR FMCG Develop project-specific quality documentation, such as quality manuals, QA plans, procedures, inspection and test plans (ITPs), inspection schedules, and field quality plans, ensuring alignment with international standards, client specifications, and local regulations. Prepare and secure approvals for method statements from the Project Director or Chief Engineer. Review supplier manufacturing quality plans, coordinate inspections at supplier facilities, evaluate third-party inspection reports, and submit these to the client for approval. Provide periodic quality-related inputs and reports to clients as needed. Organize quality orientation and training programs for the workforce, staff, and subcontractors. Identify and obtain approval for testing laboratories. Conduct and lead regular project quality review meetings with the team. Implementation Ensure all project sites have the latest specifications and applicable standards. Establish and monitor QA/QC procedures, aligning them with company policies, client requirements, and legal regulations. Collaborate with the site team, subcontractors, and stakeholders to execute the Project Quality Plan (PQP) and Quality Management System (QMS). Material Management Identify and maintain a calibrated list of testing and measurement equipment. Inspect and test incoming materials, ensuring compliance with ITPs and client approvals, and maintain traceability records. Coordinate with approved laboratories for material and activity testing, reviewing results to meet project requirements. Foster effective coordination among clients, site laboratories, and teams for project needs. Induction and Training Conduct orientation and ongoing training sessions on quality standards for new and existing employees, subcontractors, and staff. Clearly explain method statements to relevant team members before commencing new processes. Audits and Non-Conformance Management Organize periodic quality audits, workplace inspections, and compliance checks by internal and external auditors. Address non-conformities promptly and develop corrective actions in response to client NCRs. Raise NCRs for deviations and coordinate root cause analysis with relevant departments. Quality Initiatives Promote quality awareness through campaigns, competitions, and programs for staff and workers. Regularly recognize and reward employees who adhere to high-quality practices. Reporting and Meetings Develop and gain approval for QMS plans. Attend weekly project review meetings and collaborate with project management and site teams. Accompany the Project Director in employer/client quality review meetings. Submit periodic reports on quality assurance and control to the Project Director and client representatives. Share audit and NCR reports with clients and address non-conformities as required. Role RequirementsEducational Qualifications Bachelor’s degree in relevant degree Certifications in Quality Management and Assurance from relevant bodies. Experience Minimum 15 years of relevant experience, with at least 5 years in a similar role. At least 5 years of experience in FMCG project sites, ideally with multinational consultants.

Country : United Arab Emirates View Details

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General Manager

4) GM IMPORT/EXPORT/TRADING DUBAI The Family Business Associate is responsible for managing and overseeing daily operations, Complete Portfolio Management, contributing to strategic planning, and supporting long-term growth. The role involves working closely with family members, managing relationships, and ensuring the alignment of business goals. Key Responsibilities: - Supporting the Chairman in managing a diversified portfolio & Complete Portfolio Management Conducting in-depth equity analysis and research to inform investment strategies while executing put option orders with a view to have long-term exposure. Facilitating investment related communications with top private banks. - Managed a diversified portfolio of private equity fund investments for the family office across sectors. - Set up a good working relationship with asset management companies, dealers, brokers, banks/advisors for both domestic and international opportunities. - Make asset allocation decisions & invest across all asset classes, offered whole host of products to clients, made investment proposals & pitches to wealth clients and present those at various prospective forums along with bankers. - Responsible for advising Promoter on overall fund (Public Market) and on assigned sectors - BFSI, Consumer and small & mid-caps. - Generate new ideas, evaluate them based on checklist and recommend the same to investment committee. - Meet Senior Management to understand business, perform financial due diligence (Detailed Financial Model) and check on the ground business scenario through primary research. - Led negotiations with General Partners in Private Equity funds to optimize returns and align interests. - Financial Oversight: Monitor budgets, financial performance, and profitability. Collaborate with accountants or finance teams to ensure accurate reporting. Identify cost-saving and efficiency improvement opportunities. - Relationship Management: Maintain positive relationships with employees, clients, and stakeholders. Resolve conflicts within the family or business amicably. Uphold and promote family values in all business dealing Educational Qualification / Work Experience & Skills: - MBA in Finance / CA / CFA Min. 12 years+ of experience in Finance, Equity Market, specializing in investment management and financial analysis across various markets, including India and the UAE. - The candidate needs to have deep sectoral knowledge on commodity sector. Need to have fair understanding the pulse of its commodity segment. The ideal candidate should strong analytical mindset, a deep passion for investing. - Strong understanding of financial modelling, valuation techniques, and market analysis.

Country : United Arab Emirates View Details

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Regional Retail Manager

3) Regional Retail Manager UAE 20+ years experience oin retail Gulf experience preferred but not necessary Key Responsibilities: ? Oversee retail operations and work closely with the GM ? Manage multiple stores across the Middle East region ? Drive consistent comparable growth and deliver new store openings on time Requirements: ? Proven track record in retail leadership and operations ? Experience managing large-scale retail teams and regional portfolios

Country : United Arab Emirates View Details

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Plant Head

plant Head Locations : Nigeria Sagamu Experience : 10+ years Salary : 2000 USD Industry : Beverage Industry : Plastic manufacuring only

Country : Nigeria View Details

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Chief Financial Officer

1) CEO / CFO / Finance Head Reporting to: Board of Directors, with line reporting to the General Manager Location: Sohar Free Zone, Oman Industry: Ferro Alloys and Allied Sectors (Manufacturing) Key Responsibilities :- 1. Financial Reporting: • Oversee the preparation and presentation of financial reports, including balance sheets, income statements, and cash flow statements. • Ensure compliance with all local and international financial reporting standards and regulations. 2. Budgeting & Forecasting: • Lead the annual budgeting process, including preparing, reviewing, and analyzing financial data. • Develop accurate financial forecasts to guide business planning and decision-making. 3. Cash Flow and Treasury Management: • Manage the company’s cash flow and working capital to ensure financial stability and liquidity. • Optimize the capital structure and manage relationships with banks and financial institutions. • Develop strategies for effective working capital management; 4. Cost Management: • Analyze costs, pricing, variable contributions, sales results, and the company’s actual performance compared to the business plans. • Implement cost control measures to improve profitability. 5. Inventory Management : • Oversee inventory valuation and control, ensuring accurate tracking of raw materials, work-in-progress, and finished goods. • Implement strategies to minimize inventory holding costs and prevent obsolescence.

Country : Oman View Details

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