Jobs
Head of Finance Transformation 
15 yearsHEAD OF FINANCE TRANSFORMATION UAE A renowned consumer goods manufacturing organization is seeking a dynamic leader to spearhead its SAP implementation and drive financial process improvements. About the Role: You will lead SAP implementation projects, streamline financial processes, and ensure system integration. The ideal candidate will leverage their finance and SAP expertise, particularly in the FMCG industry, to transform financial operations. Acting as a key interface between the project team, Global Process Owners, and Finance, ensuring standardized processes and reporting across the organization. Responsibilities include managing the project lifecycle, identifying gaps, designing SAP implementation blueprints, and ensuring all revenue streams are integrated into SAP. We are looking for a central SAP project resource in the finance domain. The role demands a deep understanding of SAP S/4HANA Finance & Controlling Module and cross-module integrations that impact finance, as well as the ability to lead a team and spearhead cross-departmental discussions. Lead SAP implementation projects and ensure all revenue streams are integrated through SAP. Streamline financial processes to enhance transparency and efficiency. Manage the SAP project lifecycle, including gap analysis, blueprint design, and deployment. Collaborate with cross-functional teams to ensure seamless system integration. Provide strategic direction and leadership to the SAP project team. Identify process gaps and design comprehensive SAP implementation plans. Ensure compliance with financial regulations and standards. We are not seeking a corporate finance & analytics candidate but looking for a central SAP project resource in the finance domain within the FMCG space. Chartered Accountant with a strong finance background. Extensive experience in SAP implementation, particularly in an FMCG environment. Proven track record of leading SAP projects and teams. Strong front-end knowledge of SAP. Excellent project management and leadership skills. Ability to design and implement comprehensive SAP financial processes.
Posted on : 01-08-2024
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Human Resources Manager 
12 yearsHR MANAGER SOUTH AFRICA 12+ years experience Develop and implement HR strategies aligned with the company's objectives. - Manage recruitment, talent development, and retention. - Ensure compliance with labor laws and regulations. - Foster a positive work culture and employee engagement. - Collaborate with other departments to ensure effective communication. Key Responsibilities: - HR strategy development and implementation - Recruitment and talent management - Employee relations and en... Skills Candidates having work experience in Plant are preferable. Africa working Experience is mandatory
Posted on : 01-08-2024
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Chief Digital Officer 
15 yearsChief Digital Officer (CDO) DUBAI UAE a leading consumer electronics company in Dubai, dedicated to delivering innovative and high-quality products that enhance the lives of their customers. They are committed to staying at the forefront of technology and providing exceptional experiences through cutting-edge solutions. seeking a visionary and strategic Chief Digital Officer (CDO) to lead their digital transformation journey. The ideal candidate will have a strong background in digital strategy, innovation, and technology integration. As the CDO, you will be responsible for driving digital initiatives, enhancing their online presence, and ensuring a seamless digital experience for their customers. Digital Strategy: Develop and implement a comprehensive digital strategy aligned with the company’s business goals. Innovation: Lead digital innovation efforts to identify new technologies, trends, and opportunities that can enhance our products and customer experiences. Transformation: Drive the digital transformation across the organization, ensuring the integration of digital technologies into all areas of the business. E-commerce: Oversee the development and optimization of e-commerce platforms to boost online sales and customer engagement. Data Analytics: Utilize data analytics to gain insights into customer behavior, market trends, and business performance, informing strategic decisions. Customer Experience: Enhance the digital customer experience through user-friendly interfaces, personalized content, and seamless interactions. Team Leadership: Build and lead a high-performing digital team, fostering a culture of innovation, collaboration, and continuous improvement. Partnerships: Establish and manage strategic partnerships with technology providers, digital agencies, and other stakeholders. Cybersecurity: Ensure the security and privacy of digital assets and customer data, implementing robust cybersecurity measures. Performance Metrics: Define and monitor key performance indicators (KPIs) to measure the success of digital initiatives and drive continuous improvement. Experience: Minimum of 15 years of experience in digital strategy, technology, and transformation, with at least 5 years in a senior leadership role, preferably within the consumer electronics or related industry. Education: Bachelor’s degree in Digital Marketing, Information Technology, Business Administration, or a related field. An advanced degree (MBA, MSc) is a plus. Skills: Strong strategic thinking, innovation, and leadership skills. Proficiency in digital marketing, e-commerce, data analytics, and technology integration. Communication: Excellent verbal and written communication skills, with the ability to present and influence at all levels of the organization. Adaptability: Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
Posted on : 01-08-2024
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General Manager Finance 
20 yearsGM FINANCE SOUTHERN AFRICA 20-25 years experience Regional exposure and knowledge is needed of at leats 10 years CA + MBA Max age 50 tax compliances & litigations in countries in region Reviewing customer / vendor contracts and suggesting strategy to optimise tax implications Handling quarterly and annual audit closure
Posted on : 01-08-2024
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General Manager Finance 
20 yearsGM FINANCE EAST AFRICA 20-25 years experience Regional exposure and knowledge is needed of at leats 10 years CA + MBA Max age 50 tax compliances & litigations in countries in region Reviewing customer / vendor contracts and suggesting strategy to optimise tax implications Handling quarterly and annual audit closure
Posted on : 01-08-2024
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General Manager Finance 
20 yearsGM FINANCE WEST AFRICA 20-25 years experience Regional exposure and knowledge is needed of at leats 10 years CA + MBA Max age 50 tax compliances & litigations in countries in region Reviewing customer / vendor contracts and suggesting strategy to optimise tax implications Handling quarterly and annual audit closure
Posted on : 01-08-2024
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Chief Financial Officer 
25 yearsCFO NAMIBIA Must a a Qualified Chartered Accountant with post qualification experience of 15+ years Must have worked in Africa ( preferable in East Africa) for atleast 3 years Must have experience on SAP in large manufacturing company Main responsibilities are FPNA, Financing, Compliances, Internal controls, treasury management, feasibility studies, etc...
Posted on : 01-08-2024
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Chief Financial Officer 
25 yearsCFO KENYA Must a a Qualified Chartered Accountant with post qualification experience of 15+ years Must have worked in Africa ( preferable in East Africa) for atleast 3 years Must have experience on SAP in large manufacturing company Main responsibilities are FPNA, Financing, Compliances, Internal controls, treasury management, feasibility studies, etc...
Posted on : 01-08-2024
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Chief Financial Officer 
25 yearsCFO TANZANIA Must a a Qualified Chartered Accountant with post qualification experience of 25+ years Must have worked in Africa ( preferable in East Africa) for atleast 3 years Must have experience on SAP in large manufacturing company Main responsibilities are FPNA, Financing, Compliances, Internal controls, treasury management, feasibility studies, etc...
Posted on : 01-08-2024
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Chief Financial Officer 
20 yearsCFO LIBERIA FOR FMCG TRADING CO 20+ years experience • Forecast monthly, quarterly and annual results and MIS preparation • Conduct risk management • Allocate resources and manage cash flows • Conduct profit and cost analyses • Develop secure procedures to maintain confidential information • Recommend cost-reducing solutions • Drive the company’s financial planning • Perform risk management by analyzing the organization’s liabilities and investments • Decide on investment strategies by considering cash and liquidity risks • Control and evaluate the organization’s fundraising plans and capital structure • Ensure cash flow is appropriate for the organization’s operations • Supervise all finance personnel (mfg, distribution, support services, accountants etc.) • Prepare reliable current and forecasting reports • Manage tax audits and relations with banks and related government tax offices • Prepare right SOPs, authority matrix and controls for proper functioning of the business
Posted on : 01-08-2024
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Chief Financial Officer 
20 yearsCFO MALAWI FOR FMCG TRADING CO 20+ years experience • Forecast monthly, quarterly and annual results and MIS preparation • Conduct risk management • Allocate resources and manage cash flows • Conduct profit and cost analyses • Develop secure procedures to maintain confidential information • Recommend cost-reducing solutions • Drive the company’s financial planning • Perform risk management by analyzing the organization’s liabilities and investments • Decide on investment strategies by considering cash and liquidity risks • Control and evaluate the organization’s fundraising plans and capital structure • Ensure cash flow is appropriate for the organization’s operations • Supervise all finance personnel (mfg, distribution, support services, accountants etc.) • Prepare reliable current and forecasting reports • Manage tax audits and relations with banks and related government tax offices • Prepare right SOPs, authority matrix and controls for proper functioning of the business
Posted on : 01-08-2024
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Plant Head 
20 yearsPlant Head Reports to: CEO/MD Location: Pretoria, South Africa Job Summary: - Lead and manage the overall operations of the flexible packaging plant. - Ensure production targets are met, and quality standards are maintained. - Develop and implement strategies to optimize efficiency, reduce costs, and increase productivity. - Manage and lead a team of shift in-charges, senior managers, and other... Skills Key Responsibilities: - Production planning and management - Quality control and assurance - Cost control and budgeting - Team management and development - Process improvement and optimization - Compliance with safety and environmental regulations
Posted on : 01-08-2024
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General Manager Manufacturing 
20 yearsGM FMCG MANUFACTURING KENYA The GM will be responsible for executing the strategy and vision set by the Board of Directors (BOD), overseeing all aspects of the organization, ensuring operational efficiency, profitability, and a positive culture. The role involves full responsibility for the P&L, production, finance, logistics, sales & marketing, and general operational administration, including HR. Leading via people & their Departmental Heads is key in ensuring efficiency & success in this role. Key Responsibilities: Production Management: Lead and manage all aspects of production to ensure efficient operations and high-quality output. Develop and implement production schedules, ensuring optimal utilization of resources. Continuously monitor and improve production processes to enhance efficiency and reduce costs. Implement and maintain high standards for product quality, safety, and regulatory compliance. Financial Oversight: Take full responsibility for the P&L. Oversee budgeting, financial planning, and cost control to achieve financial targets. Manage procurement and imports to ensure cost-effective sourcing of materials. Develop and execute strategies to improve financial performance and reduce waste. Present to the BOD monthly, quarterly and annual reviews of the performance of the organization. Warehouse, Logistics & Fleet Management: Ensure efficient warehouse operations, including inventory management and order fulfilment. Oversee logistics to ensure timely delivery of products and optimize transportation costs. Maintain and manage the fleet, ensuring reliability and cost-effectiveness. Sales & Marketing Leadership Develop and implement effective short and long term strategies to drive revenue growth, maintain existing market shares, develop new markets and achieving leadership positions in all our markets Collaborate with the sales team to identify market opportunities and expand the customer base. Monitor sales performance and adjust strategies as needed to meet targets. Build and maintain strong relationships with key customers and stakeholders. To support the Sales Strategy, the GM must develop and implement appropriate marketing strategy based on ROI, market share targets and brand support. Operational Administration and HR: Oversee general operational administration to ensure smooth business operations. Manage HR functions, including recruitment, training, employee engagement, and performance management. Create a positive and productive work environment, promoting a culture of collaboration and continuous improvement. Ensure compliance with all regulatory requirements, including taxation and other applicable laws. Evaluate current structure and team and present your proposal for any changes to ensure a more efficient, productive & motivated team operating towards common goal and culture. Reporting to the Board on a timely basis. Risk Management Identify and develop policies and procedures to mitigate all financial, statutory and regulatory risks and to report to the BOD on a monthly basis of any breaches. Information Technology Take overall responsibility of the IT function of the business. Develop an IT policy and propose areas of investment to enhance efficiencies across the organization. Develop secure procedures to maintain confidential information. Standard Operating Procedures Ensure all areas of operations of the company have SOPs and implement checks and control procedures to ensure compliance of the SOPs. Minimum of 20 years of experience within the FMCG manufacturing sector of which minimum 15 years as GM and minimum 8 years in East Africa. Demonstrated experience in managing P&L with strong financial acumen. Proven ability to lead, develop and motivate teams, with excellent people management skills. Proven ability and experience to create a positive organizational culture Proven ability to use IT and systems for optimal efficiency of the organization Lead by example & structured & organised with disciplined weekly & monthly planning & meeting schedules Strong communication, negotiation, and problem-solving abilities. React on time with data to avoid “fire-fighting” Familiarity with industry regulations and compliance requirements. Adaptable and able to manage change.
Posted on : 01-08-2024
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Sales Manager
10 yearsSALES MANAGER LUBRICANTS ZAMBIA The position will contribute to development of the product strategy within assigned segment by providing compelling product and consumer insights, analyzing market trends to advise on new product options, determine optimal product pricing, target, and channel, and enhance product promotions. Key Duties/ Responsibilities: Perform business and market analysis of the assigned segment/product line. Price list with a minimum and maximum price range will be set by HQ and shared whenever adjustments are made. Own the P&L and analyze its achievement, recommending appropriate actions in light of changing market behavior and business commitments. Design and implement the sales and marketing strategy based on market research and analysis, competitive intelligence, industry trends, voice of customer (VOC) to meet revenue targets and goals, define core positioning and messaging, and pricing strategies. Efficiently conduct and organize the respective territory to strengthen relationship with existing accounts and identify and bring on board new accounts Contact new customers to exceed sales objectives: assess and analyze customer needs, generate leads, and develop new businesses and respond to customer inquiries and suggest products and services as appropriate, while maintaining customer relationships. Responsible for submitting EPSON CRM data by 5th of each month and ensuring reconciliation is done with finance prior to submission. Support supply, demand forecasting, approval of special pricing requests and being part of the product complaint solution process. Conducts portfolio analysis and monitor revenues and wins/losses for the assigned segment. Contribute in efforts to manage product portfolio including analysis related to adding, growing and exiting products. Collaborates with internal stakeholders to support the product lifecycle management of the segment portfolio based on market dynamics, competitive pressures, and internal strategies Perform regular (weekly, monthly/quarterly / as and when required) market analysis to monitor industry trends and competitive landscape. Actively support and maintains close interaction with customers through active participation in the sales process, including customer visits, pricing tactics, and customer support. Collaborate with Marketing & Communication team to inform on the market, customer needs, and competitive differentiation of the products/portfolios developed for campaigns and marketing collateral. Key Results Areas: Ascertaining profitability achievement. Effective and viable product road map and strategy implementation. Timely analysis of market trends to advice product strategy changes. New product launch and new markets penetration. Cross-functional collaboration Demand Generation, Pipeline and Opportunity Management High level of client retention and product awareness Up to date client accounts reports – financial and non-financial Bachelor’s degree business administration, business management, or related field. 10+ years of experience in Product Management and Sales Manager role Good market research skills and conversant with the market trends within the IT industry Individual initiative, strategic and creative thinking Strong analytical and problem-solving skills, organization skills and attention to detail Good research and data analysis skills Strong entrepreneurial and commercial thinking Strong communication and presentation Strong interpersonal and negotiation skills Ability to adapt and respond quickly to change in a dynamic, high-growth environment Work independently as well as in a collaborative team setting An energetic and forward-thinking individual with high ethical standards and an appropriate professional image. A go-getter with compelling drive and energy to overachieve targets Salary 1500$-1800$ BACHELOR POSITION EXPAT STATUS ALL BENEFITS
Posted on : 01-08-2024
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Network Engineer
10 yearsNetwork Operations Centre (NOC) Engineer (Expat). NIGERIA As a NOC Engineer, you will be part of a dynamic team responsible for maintaining the organization & network infrastructure. Your role will be crucial in ensuring the continuous availability and optimal performance of the network. Strong technical skills, attention to detail, and the ability to work under pressure are essential for success in this role. Job Responsibilities - Key Result Areas Network Monitoring and Maintenance · effectively monitoring the organization&network infrastructure · ensuring network availability, performance, and reliability. · proactive monitoring, identifying and resolving network issues · conducting routine maintenance tasks, and implementing preventive measures. Ticket Management and Troubleshooting · Promptly responding to network issues, troubleshooting issues, and resolving them as per given SLA. · Accurately diagnosing problems · Coordinating with relevant teams for resolution · Documenting ticket details and resolutions. · Providing timely incident reports to the Line manager. Network Performance Optimization · Optimizing network performance by analysing network metrics · Identifying bottlenecks or areas for improvement, and implementing necessary changes or optimizations. · optimizing network configurations, capacity planning, and implementing performance enhancement measures. Documentation and Reporting · Accurate and up-to-date documentation of network configurations, issues, changes, and resolutions · Maintaining network diagrams · Documenting standard operating procedures · Generating reports on network performance · Ensuring compliance with documentation standards. Collaboration and Teamwork · Effective collaboration and communication with cross-functional teams, stakeholders, vendors, and customers · Clear and timely communication of network-related information · Providing technical support and guidance, and fostering positive working relationships. Requirements Qualifications: · Certifications such as CCNA, CCNP, or equivalent are preferred · Bachelor & degree in computer science, information technology, or a related field. Experience: · Proven experience as a NOC Engineer or in a similar network operations role. · Strong knowledge of networking protocols, such as TCP/IP, DNS, DHCP, SNMP, etc. · Proficiency in network monitoring tools and technologies, such as SNMP monitoring systems, packet analysers, etc. · Familiarity with network equipment, including routers, switches, firewalls, load balancers, etc. · Understanding of network security principles and best practices. · Ability to analyse and interpret network traffic and logs to diagnose issues. · Excellent problem-solving and troubleshooting skills. · Strong communication and interpersonal skills to collaborate effectively with team members and stakeholders. Skills: Possesses expertise in networking technologies, network monitoring and troubleshooting, incident management, network equipment, network security, and excels in communication and collaboration. · Must have Network+/CCNA certification. · MUST have hands on experience on PRTG as well as other monitoring tools. · Expertise in Configuring and installing various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS). · Hands on practice on wireshark and other tools. Knowledge: ISP technologies, internet protocols, traffic engineering, data centre operations, SLAs, documentation and reporting, as well as industry standards and best practices. Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) Key Performance Indicators · MTTR as per SLA · Network availability · Online ticket closure · Internal projects (backhauls, router, BTS installation) Benefits Salary: $2000 per month including local expenses (Expat benefits will be there). Status: Bachelor.
Posted on : 01-08-2024
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Senior Accounts Manager
12 yearsSENIOR ACCOUNTS MANAGER NIGERIA ? Timely preparation of Monthly management accounts. We have audit committee and the management accounts are presented to the committee on quarterly basis (we are planning to switch to monthly presentation). ? Timely preparation of monthly Budgets and variance analysis ? Cost analysis and reconciliation of Cost accounts with Financial Accounts ? Timely preparation of daily, monthly and quarterly MIS. ? Co-ordination with Finance team in HO to ensure that proper financial resources are made available to the unit. ? Commercial support to Unit CEO ? Analysis of Financial Information and highlight the unusual variations/ trends ? Co-ordinate with the Internal Auditors and ensure that the audit compliance reports are submitted in timely manner ? Support Accounts Head in decision making ? Keep a close eye on credit control function Qualifications: CA - Manufacturing experience is compulsory. Steel manufacturing experience will be an added advantage - Maturity and leadership skills are prerequisite for the position & Analytical mind - Experience in working on ERP Microsoft Navision would be an added advantage - Excellent knowledge of Microsoft office especially Microsoft Excel and Microsoft Power point - Presentable and good communication skills Benefits Salary: 3200 $.
Posted on : 01-08-2024
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Chief Accountant
10 yearsHIEF ACCOUNTANT NIGERIA 1. Financial Reporting and Analysis: • Prepare and analyze monthly, quarterly, and annual financial statements. • Ensure all financial reporting deadlines are met. • Conduct variance analysis and provide insights on financial performance. • Assist in the preparation of budgets and forecasts. • Create a budget along with forecasts required from project managers 2. General Ledger Management: • Maintain and reconcile general ledger accounts. • Perform month-end and year-end close processes. • Ensure accurate and timely recording of financial transactions. 3. Compliance and Audit: • Ensure compliance with GAAP (Generally Accepted Accounting Principles). • Assist with internal and external audits by providing required documentation and explanations. • Maintain compliance with company policies and regulations. 4. Process Improvement: • Identify areas for improvement in accounting processes and implement best practices. • Develop and document business processes and accounting policies to maintain and strengthen internal controls. • Participate in system upgrades and testing. 5. Accounts Payable and Receivable: • Oversee accounts payable and receivable functions. • Ensure timely and accurate payment processing and collections. • Reconcile accounts payable and receivable ledgers to ensure that all payments are accounted for and properly posted. 6. Team Leadership and Development: • Provide guidance and mentorship to junior accounting staff. • Assist in training new employees on accounting policies and procedures. • Review work of junior staff for accuracy and compliance Qualifications: Bachelor of Science in Accounting/Finance. Experience: Minimum of 10 Years, previously worked in Nigeria and familiar with Nigerian tax laws and practices. Salary: 2200 $. Status: Bachelor status.
Posted on : 01-08-2024
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Financial Controller
12 yearsFC NIGERIA 12+ Years experience The role is that of a business partner and mainly provides 360 degrees support to the Entity BH in the overall Profit and Loss responsibility, cost issues etc. As a senior member of the Entity Management team, he is responsible for inculcating transparency, accountability and governance at the same time responsible for the overall financial prudence and control by maintaining the right equilibrium between ‘conscience keeping’ and ‘P&L delivery’. The deliverables include Ensuring effective Financial Management through financial planning and control, budgeting and fund management, effectively managing working capital issues, treasury and bank relation. Principal Accountability: This position will have the overall accountability to: • Support Entity BH to achieve the Top & Bottom line targets • As a member of Entity Senior Mgt team, he is accountable to ensure the business delivers the forecasted Revenue, Net sales and Net Margins as per the Annual Operating Plan. • Ensure that the required financial procedures and practices are put at place and required SOPs / Accounting standard are developed and implemented and play a key role managing change in ERP switchover • Ensure timely arrangement of funds for all day to day expenditures and planned projects, • Put proper checks and systems at place to ensure timely release of payments to parties and all concerned, • Driving regular Internal, External and statutory audit requirement, • Preparation of Entity AoP, regular monitoring and reporting of related daily/ weekly/ monthly MIS data, • To be the custodian of the Financial Health of the entity and also the Company assets, • To work on cost control & reduction measures on continuous basis, • To ensure compliance of statutes in his field • To ensure adequate training is imparted to the local staff on regular basis to keep their skills updated. Requirements Qualifications: Basic degree in Finance with requisite professional qualification, i.e. Associate member of the Institute of Chartered Accountants, India. Should have exposure to fund management / working capital arrangements from Banks, book keeping & accounting, (end to end) MIS, treasury, team Mgt., taxation matters auditing etc. Experience: He should have 10 – 20 years of experience of which, 3 years should be as Head of Finance / independent in charge of the Finance function of a manufacturing company with an annual turnover of 50M US$. African experience is essential and Nigerian experience is desirable. Technical Skills:• High Degree of analytical ability, a judgment of prudence. • Expert level proficiency in Excel and ERP ( we have EBIZ frame 10 version). • Handling both Cash & Bank transactions at a B2B and B2C levels Behavioural skill sets:Communication & Presentation skills, • Quality & Cost consciousness, • Leadership Team working skills and aptitude, • Negotiation skills, • Strategic planning. Status: Bachelor Status. Salary: Upto $ 2500-3000. Note : Only shortlisted candidates will be contacted.
Posted on : 01-08-2024
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Sales Manager
8 yearsCHEMICAL SALES MANAGER NIGERIA 8+ years experience Develops sales and marketing strategies and plans that add value to the achievement of company's goals and objectives Build relationship with existing customers to ensure repeat business and focus on continual new business development. Knowledge and experience in Sales promotion activities and compliances thereof. Should be self-sufficient to identify/create leads and work for closing deals. Responsible for Developing Sales through new clients as well as existing clients. Must be able to bring at least 6 major clients to transact with company. Requirements Qualifications: B.Tech/B.E. in Ceramics, Chemical, B.Sc in Bio-Chemistry, Biology Experienced Sales Manager in Chemical Sales in Nigeria. Must have Knowledge of FMCG chemical uses and types.5+ Years experience in Nigeria Must be self motivated and have proven track record in selling the below mentioned products: Chemicals CAUSTIC SODA PEARLS 99% MIN CETO 30:70 PHOSPHORIC ACID 85% FOOD GRADE STALDREN SODA ASH DENSE SODA ASH LIGHT SODIUM SULPHATE SODIUM BICARBONATE MODIFIED STARCH Status: Bachelor. Salary: 1500 $.
Posted on : 01-08-2024
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Workshop Manager
10 yearsWORKSHOP MANAGER ABUJA NIGERIA 10+ years experience he Workshop Manager is a crucial position in our after-sales service department, responsible for overseeing the day-to-day operations of the workshop or service bay. This role requires a combination of technical expertise, leadership skills, and organizational abilities to ensure that vehicle maintenance and repair services are delivered efficiently and effectively. Managing Technician: Manage a team of automotive technicians, providing guidance, support, and training. Assign work orders and tasks to technicians, ensuring workload is evenly distributed. Monitor technician productivity and quality of work. Quality Control: Ensure that all maintenance and repair work meets the required standards. Conduct quality inspections and spot-checks to maintain service quality. Address any issues or concerns related to work quality promptly. Workflow Management: Coordinate the scheduling of vehicle repairs and maintenance to optimize workshop efficiency. Prioritize urgent or high-priority repair jobs to minimize customer wait times. Maintain a clean and organized workshop environment. Customer Service: Interact with customers to explain repair recommendations and provide updates on service progress. Address customer inquiries and concerns professionally and empathetically. Strive to exceed customer expectations and ensure high levels of customer satisfaction. Parts and Inventory Management: Request for parts as needed, ensuring timely delivery to minimize delays in repairs. Maintain accurate records of parts usage and inventory levels Reporting and Documentation: Maintain records of service and repair activities, including parts used and labour hours. Provide regular updates to the sents Qualification § Bachelor's degree in Engineering, or a related field. Experience: Proven experience as an automotive technician with strong technical knowledge. Previous supervisory or leadership experience in an automotive workshop Proficiency in using automotive diagnostic equipment and tools. Soft skills § Excellent communication, interpersonal, and customer service skills. § Technician Productivity § Quality of Work § Workshop Efficiency § Inventory Management § Safety and Compliance § Employee Development § Workshop Cleanliness and Organization Internal Contacts§ Managing Director. § General Manager § After-Sales Manager § Service Manager External Contacts : Customers. Soft skills § Excellent communication, interpersonal, and customer service skills. § Problem-solving and decision-making abilities. § Leadership and team-building skills § Knowledge of industry regulations and safety standards. § Ability to work in a fast-paced and sometimes high-pressure environment. 7. Trainings: § Regular training for personnel development Salary: 2000 $. Status: Bachelor.
Posted on : 01-08-2024
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